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Matilde Mancari

Matilde Mancari

Sport Advisor

Followers of Matilde Mancari362 followers
location of Matilde MancariSaluzzo, Piedmont, Italy

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  • Timeline

  • About me

    MICE Manager at Hotel Villa & Palazzo Aminta *****L - The Leading Hotels of the World

  • Education

    • ITS Piemonte - Tourism and Cultural Activities

      2018 - 2020
      Diploma of Higher Education – EQF Level 5 Hospitality Management

      Activities and Societies: • Hospitality Management• Knowledge in F&B and Room division• Foreign language (English, German)• Marketing• Pricing and Revenue• Web communication• Accessible Tourism

    • Liceo Linguistico G. Soleri

      2006 - 2011
      Language High School

      Foreign language: English, French, German.

    • Università degli Studi di Torino

      -
      Forestry and Environmental Studies

      • Main functions of AutoCAD and GIS (Geographic information system);• Knowledge in ecological-forest systems and pedo-environmental systems, related with forest biomes;• Basic knowledge of park and garden design;• Snow science and meteorology.

  • Experience

    • Decathlon Italia

      Oct 2017 - May 2018
      Sport Advisor

      Experience as a sales employee on department of football, basketball, golf, horseback riding, and swimming pool. During that period, I refined the sales and customer relationship skills, the communication and organizational skills.

    • Delphina Hotels & Resorts

      May 2018 - Sept 2018
      Golf Instructor

      Golf instructor for beginners, with use of SNAG (Starting New At Golf) equipment. I collaborated with the animation department, for the organization of collective golf courses for under 14s, and the reception and the guest relation, for the management of the private lessons of the guests.

    • VOIhotels

      Jun 2019 - Sept 2019
      Front Office Receptionist

      Welcome the costumer, check-in, live-in and check-out. The PMS used by the structure is SCRIGNO, of which I have learned the main functions (customer registration, insertion of charges, activation of electronic key card and loading of meals).

    • Hotel Villa e Palazzo Aminta

      Dec 2019 - Jan 2020
      Housekeeper

      I assisted the housekeeper manager in the coordination of the team responsible for cleaning the rooms and public areas of the hotel, according to LQA standards. - planning the daily schedule, assigning the room and managing the priority.

    • Hotel Villa e Palazzo Aminta

      May 2020 - Nov 2020
      Front Office Receptionist

      Welcome the customers and assistance during all their stay, according to LQA standards. Creation of Covid-19 procedure for the safety of the guests and staff.Knowledge of Opera PMS and Blastness CRO.

    • Sereno Hotels

      Dec 2020 - Apr 2021
      Commis de rang

      Commis de rang in the Italian restaurant, according to LQA standards. Besides breakfast, lunch and dinner services, I deal also with the room service and the management of the minibar of the 39 rooms and 3 villas of the hotel.

    • Hotel Villa e Palazzo Aminta

      May 2021 - now

      • Mice manager

        Nov 2022 - now

      • Banqueting and Event Office

        Mar 2022 - Nov 2022

      • Front Office Receptionist

        May 2021 - Mar 2022

    • Hotel Residence la Luna Nel Porto

      Jul 2021 - Oct 2021
      Front Office Receptionist

  • Licenses & Certifications