Prafulla Kumar

Experience

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  Oracle India Pvt. Ltd

  Apr 2007 - Oct 2011

  Data Analyst

  Have worked as Data Analyst in Global Marketing Shared Services (GMSS) which is part of Oracle's Global Marketing Operations team, as a Data Analyst my primary Job role was to help Oracle to maintain it's Data Quality. Worked in Data Quality Management tool (part of siebel 8.0) with Inbound Control process which is designed to ensure right campaign members and leads go to the right sales representatives. The main objective of this process is to provide the updated individual information & to help the sales people in marketing the business & to generate revenue to the company. Show less

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  ICMG Pvt. Ltd

  Nov 2011 - Jun 2012

  Data Quality Analyst

  As a QC Business Development Consultant my role is to meet with the required service level components of the teams,standards and quality targets, to develop the team to ensure delivery of a consistently superior customer experience by highly knowledgeable and customer focused and to act as the communication conduit between Team Members and Team Management.Analyzing IT marketing trends, tracking inside sales activities and providing valuable inputs for fine tuning IT Sales and Marketing strategies.Specialties :-Run a quality check to ensure data sanctity, collate data & deliver it based on guidelines.Determine the data quality standards for the organization and ensure adherence of the processes data to these standardsRecommend modifications in the data management process, policies and standards, to improve cost effectiveness and time effectiveness of the processesMake certain the errors or inefficiencies detected within the data are corrected immediately to ensure timely completion of projects Show less

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  Tata Consultancy Services

  May 2012 - May 2015

  Senior Data Analyst
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  Innovative Business Solutions Inc. (IBS)

  Jan 2016 - Dec 2023

  Business Operations Analyst
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  Skillsoft

  Jun 2023 - now

  Senior Product Admin