Catherine S.

Experience

• 

  JPMorganChase

  Jul 1998 - Jan 2006

  Program Manager Program Management Office
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  Independent Consultant

  Jan 2006 - Aug 2009

  Subject Matter Expert and Consultant
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  Information Innovators Inc. (formerly Creative Computing Solutions, inc.)

  Sept 2009 - Aug 2015

  Consultant
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  Information Innovators Inc. (Triple-i)

  Sept 2015 - Feb 2016

  Operations Oversight Specialist and Consultant

  Facilitated the propensity to set high standards and lead by example to achieve critical and timely objectives. Excelled in process re-engineering, IT service operations and design, service level management, customer satisfaction and requirements management.

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  EGlobalTech, a Tetra Tech Company

  Mar 2016 - Aug 2020

  Department of Homeland Security Network Operations and Engineering Services – responsible for leadership to a team of project managers, whose responsibility is to manage change and upgrades to a Wide Area Network (WAN). Responsibilities include team leadership, vision, coordination, providing analysis of PMO-related operational processes and working alongside Tier II and III network engineering teams. Through leadership and vision, provided IT contract and vendor oversight to obtain and retain value added solutions and efficiencies. Utilized her knowledge of ITIL Service Design, Strategy, and Operations to plan, lead and implement surveillance evaluations focused on measuring vendor performance and reducing operational risk.

  • Deputy Program Manager

    Mar 2017 - Aug 2020

  • Subject Matter Expert and Consultant

    Mar 2016 - Mar 2017
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  Serco

  Sept 2020 - Jul 2023

  Information Technology (IT) Senior Functional Analyst
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  Puyenpa

  Aug 2023 - Feb 2024

  Asset Specialist