Alok Chhatry

Experience

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  Tata Consultancy Services

  Jul 2005 - Sept 2007

  Assistant System Engineer

  Project Name : MTX Feature Testing

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  REDKNEE (INDIA) TECHNOLOGIES PRIVATE LIMITED

  Sept 2007 - Jun 2018

  Project Name: Unified Digital Suite (UDS) Brief :UDS offers convergent BSS solution, supports customer management, product management, revenue management and order management for multi-play & Multi-Tennent (MVNE/MVNO) service providers.Products :CRM, Billing, Product Catalog, Order Management, Rating & Charging, Policy, Promotions, Top-Up management, Mediation and Programmable Self-CareKey Responsibility and Achievement • Creating vision for evolving UDS solution as product along with projects deliveries.• Creation of blueprint for Product Catalog & Order Management integration for Billing and Rating & Charging component.• Pre-sales support, customer demos, delta identification & estimation for projects during RFP stage.• Driving E2E architecture, use cases & user journey.• Leading greenfield and transformation projects from products side.• Stakeholder management & liaison between customer/csa/sales and R&D. • Feature prioritization as per multiple project needs.• Product backlog and dependency management as well as backlog grooming with R&D.• Tracking product progress & feature acceptance.• Peer design review and support.• Architectural training and business view mentoring for R&D and sales team. Show less Project Name : Unified Digital Suite-Plugin (UDS-Plugin)Brief :Unified Digital Suite-Plugin is best of breed solution of Redknee and Nokia Siemens unified charging product.A pre-integrated solution for Tier-1 & 2 market which needs E2E stack and avoid integration activities between different vendors.Key Responsibility and Achievement :• Key responsible for creation of blueprint for integration.• E2E functional design by coordinating with charging architects.• Driving E2E architecture, use cases & user journey.• Stakeholder management. • Feature prioritization as per multiple project needs.• Product backlog and dependency management as well as backlog grooming with R&D.• Tracking product progress & feature acceptance.• Peer design review and support. Show less Project Name : Turnkey Converged Billing (TCB)Brief :TCB offers end to end BSS solution. For wireless, wireline, broadband, voice, data, and SMS services, and is Multi-Tenant (MVNE/MVNO) enabled.Products:CRM, Billing, Product Catalog, Order Management, Rating & Charging, Policy, Promotions, Top-Up management, Mediation and Programmable Self-CareKey Responsibility and Achievement :• Creating vision for evolving TCB solution as product along with projects deliveries.• Pre-sales support, customer demos, delta identification & estimation for projects during RFP stage.• Driving E2E architecture, use cases & user journey.• Leading greenfield and transformation projects from products side.• Stakeholder management & liaison between customer/csa/sales and R&D. • Feature prioritization as per multiple project needs.• Product backlog and dependency management as well as backlog grooming with R&D.• Tracking product progress & feature acceptance.• Peer design review and support.• Architectural training and business view mentoring for R&D and sales team. Show less Project Name : Unified Rating & Charging System (URCS)Brief : URCS is a convergent rating and charging solution. It supports class A features needed by customers.Key Responsibility and Achievement : • Requirement analysis and creation of functional specification doc to be consumed by R&D.• Provide estimates for RFP specifically for Rating & Charging components.• Key Reviewer for FD, SgR, ADD written by peer architects.• Feature acceptance before R&D release by attending demo.• Pre-sales enablement by conducting product demos. Show less Project Name : Unified Rating & Charging System (URCS)Brief :URCS is a convergent rating and charging. Also, it supports class A features needed by any rating & charging platforms.Key Responsibility and Achievement • Key Reviewer for FD, SgR, ADD written by architects• Key Reviewer for ITP written by peer team members.• Verification and validation of product• Writing the load test plan and running load tests• Deploying and integrating the product at the customer site. • Enabling use cases by product configuration as per business needs.• Mentoring new joiners. Show less

  • System Architect and Product Owner

    Jun 2017 - Jun 2018

  • E2E System Architect

    Sept 2016 - Jun 2017

  • Product Architect (E2E)

    Feb 2011 - Aug 2016

  • Product Architect (RAT)

    Jan 2010 - Feb 2011

  • Senior System Integration & Test Engineer

    Jan 2009 - Dec 2009

  • System Integration & Test Engineer - I/II

    Sept 2007 - Dec 2008
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  Hansen Technologies

  Jul 2018 - Jun 2020

  Product Architect

  Products:Unified Product Catalog, Order Management, CPQ, Portfolio Inventory and Provisioning solution, CPQ plugins for Salesforce & Microsoft DynamicsResponsibilities:• Researching industry standards and new technologies, determine how they may affect the strategic direction of products and work with the product managers and engineering for implementation• Drive long term technology specific strategic cross product directions like:- Authentication & Authorization using OIDC/OAUTH as standard- Microservices architecture- Cloud native strategy considering cloud and on-premises deployment- Container orchestration platform adoption (Kubernetes)- Technology stack harmonization and adoption of Message Broker platform, event handling platform (Kafka), database alignments- Standardization of logging structure and centralized logging (via Fluentd, Elasticsearch, Kibana)- Standardization of monitoring strategy, supporting business reporting solution (Via Prometheus, PostgreSQL, Grafana)- TMF OpenAPI implementation strategy • Drive POC for various strategic initiatives like TMF OpenAPI, CMS evaluation & partner integration • Investigating technologies like Cloud, SDN/NFV, IOT, 5G and identify impact on Sigma products• Represent Sigma in Tele Management Forum (TMF) Project discussions specially in Core Commerce Block of Open Digital Architecture (ODA) initiative• Tracking TMF Standard changes around OpenAPI, SID Models and eTOM and suggest product changes that needs to be made for alignment• Driving centralized Catalog and Catalog federation concept via Tele Management Forum (TMF) ODA project and Catalyst named as Business Operating System (BOS) Show less

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  Optiva Inc.

  Jul 2020 - now

  Product Manager

  As a Product Manager for our OBP Suite, responsible for managing Product Catalog, Order Management, Billing, Rating & Charging as well as USSD & SMS,Selfcare