Tomax Tai

Experience

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  GIGA-BYTE TECHNOLOGY CO., LTD

  Mar 2001 - Nov 2004

  Section Manager

  Software R&D Dept., MB BUDuration: 2001.3 – 2004.11 (3 years and 8 months).Responsibilities:Worked as an application programmer to design and implement CPU over clocking program for motherboard product line.Cooperated with BIOS RD to design and implement hardware monitor program.Achievement:CPU overclocking utility (EasyTune4, EasyTune5)Implemented IO port driver for controlling CPU over clock by SMI.Hardware monitor utility (GMT2.0).

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  ASUSTek COMPUTER INC

  Nov 2004 - Apr 2013

  Software R&D Dept., NB BUDuration: January 2011 – Present (2 years).Responsibilities:Direct management of a department of 30 members (including Taiwan & China).In charge of Windows Driver CD, Image building of all NB products.(including EeePC and Laptop.)In charge of improving software download process and solving all of software issues in manufacturers.(Quanta, Pegatron, Compal, Wistron)Manage vendor to conduct troubleshooting, root-causing and bug fix for any SW related issues.Help vendor to clarify the WHQL issue and pass the system WHQL of each project.Main contact windows for working with Microsoft TAM Service, CSS and Premier support.(In charge of technical issues coordinating with Microsoft Technical Support Team and TAM hours budget control.)Diagnosed problems with system image and performance. (use windbg to analyze the crash dumps file and use ADK to analyze the system performance issue.)Workout software patches to fix system image and performance issues.Achievement:Windows 8 launched. (Total 184 models for Windows 8 preload and upgrade.)Success to co-work with MSFT and ODMs to implement DPK injection process to Windows 8 products.Help vendor to pass the system WHQL in very short time before Windows 8 launch.Automation tools and process for building Windows 7/8 images.Reduce OS install time in factory form 6+ hours to 2 hours.Designed Asus Install Wizard for all NB projects.Manage 140+ NB projects per year. Show less Direct management of a department of 15 members (including Taiwan & China).Designed and implemented driver and application for EeePC.In charge of Windows XP Image building and factory support business of all EeePC products.Diagnosed problems with system image and performance. (use Windbg to analyze the crash dumps file and use Velocity to analyze the system performance issue.)Workout software patches to fix system image and performance issues.Achievement:Created and expended a department from 3 engineers working for 2 EPC projects per year to more than 15 engineers working for 40+ EPC projects within one year.Implemented ACPI driver and HotkeyService for EeePC.Implemented Super Hybrid Engine for EeePC.( A kind of tool for system performance management.)Implemented ASUS Live Update for EeePC.( Online update tool for Drivers and applications.) Show less

  • Associate Director

    Jan 2011 - Apr 2013

  • Section Manager, Software R&D Dept

    Jan 2007 - Jan 2011

  • Senior Engineer

    Nov 2004 - Jan 2007
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  Microsoft

  May 2013 - Feb 2017

  Senior Partner Technology Manager

  Responsibilities:1. Drive the technical decision at the customer to develop or adopt their solution based on Microsoft technology.2. Assists greater account team in sales pursuits and helps reach customer revenue goals3. Large account (OEM HP) technology management and to be the technical consultant to help customer executives quickly understand about the vision, product or solution strategy, market trend and business directions to align with MSFT strategies.4. Creates a technology leaders relationship plan5. Expands the growing technical peer-peer relationships6. Drives Customer Satisfaction (CPE).Achievement:1. Led a cross-function team to build the connection between HP, FIH (ODM) and MSFT. Requested and arranged MSFT resource to bring up HP TDC and FIH having capability to build Windows Phone (HP X3).2. Drove Windows Hello discussion with HP and success to enable many IR modules & SecurePad on their NB and AIO products. 3. Engaged with HP to kick off 2 projects for low cost windows 8.1tablets – Stream 7 (7" tablet), Stream 8(8" tablet) 4. Arranged MSFT support team resource for resolving projects issues to accelerate HP go-to-market. Show less

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  HP

  Feb 2017 - now

  Senior Manager

  1. Leading a SW R&D group with 80+ members which across Taiwan, USA and India2. Manage Pulsar team, Pulsar is a HP internal tool for Project Life Cycle Management. 3. Manage Image Engineering team for Commercial System Product, to build Windows OS image, manufacturing process and factory issue troubleshooting.4. Budget planning and execution for team operation. 5. Responsible for hiring, career development/planning, performance management and pay discussions of team members.Achievement:1. To improve Pulsar with Chrome Support, Performance (21% faster loading time), Stability (91% less timeouts), and Useability (New Design and 97% adoption of new UI)2. Image Process improvement to save 50% of Human Resource.3. Improvement for ITDM Customers, including Softpaq Ready at RTP, 25% Reduced Time in Softpaq Create & Publish with Simplified and Modern UI, 50x Faster Download with Softpaq download server migration to Cloud 4. Grew and supported 3 Master in 5 years Show less