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Manika Pathak

Manika Pathak

Project Associate

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location of Manika PathakGreater Delhi Area

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  • Timeline

  • About me

    Deputy Manager at ICICI Bank

  • Education

    • ICICI MANIPAL ACADEMY

      2011 - 2012
      PGDM(B&F)

    • UPES

      2007 - 2010
      Bachelor of Business Administration (BBA)

  • Experience

    • NPC INDIA

      Oct 2010 - Jun 2011
      Project Associate

    • ICICI Bank

      Aug 2012 - now

      Managing and Handling branch walk-in customers.Assisting them in solving their liability and asset related queries and daily banking transaction related queries.New account opening and managing mapped customer's account.Giving exclusivity in service to clients, assist them to make well informed financial decision and ensure that client’s requests are managed with precedence above all.Monitoring the client’s portfolio on a regular basis and ensuring a review meeting with the client once in a month to make any strategic changes in the portfolio.Taking care or Branch Audit and compliance issues. Handling KYC for Individual and Non- Individual Customer. Handling Customer Escalation, RBI Period Review Show less

      • Deputy Manager

        Jun 2015 - now

      • Customer Service Manager

        Aug 2013 - Jun 2015

      • Relationship Manager-PL & BL

        Aug 2012 - Jul 2013

  • Licenses & Certifications

    • AMFI

    • NSDL