John Michael Clark

Experience

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  Nortel Networks

  Dec 1998 - Apr 2001

  Developmental Equipment Purchase Program and Presale Support Specialist

  Started in the mail room and worked my way to Presale Support for Norstar within 6 months. I worked with third party software vendors in selling all Nortel Equipment for development of software products to be integrated with Nortel phone systems. Launched new businesses programs, developed new markets, established market presence, and capitalized on niche markets within the CTI realm. One of the first to help in the development of Nortel's VOIP product Business Communication Manager. Worked with all Nortel Networks products with engineering teams. I had distinct pleasure to work directly with Nortel Engineers and Nortel products with accomplishments that are still prominent in businesses today. Show less

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  Hopkinsville Community College

  Aug 2003 - Jan 2006

  Student Support Specialist II

  Recruited and enrolled military and nonmilitary students for college; increased enrollment admissions by 5% annually. Managed secure admin personnel files. I successfully collaborated with professors to ensure completion of all assignments by active duty military and students. I also aided the I.T. Department in upgrading computers, peripherals, and phone system.

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  Dell

  Mar 2006 - Sept 2009

  Dell Partner Direct Channel Sales – Senior Sales Manager

  Account managed and serviced resellers, channel partners, and small/medium business’ providing entire portfolio of business Dell branded enterprise computing solutions. I was nationally ranked top performer among three national call centers two consecutive years and Awarded Team Player within multiple quarters. Annual quota consistently exceeded 6 million USD.

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  Work Independently Selling Name Brand Shirts & Multi-Media Android Systems

  May 2006 - now

  Sales and Marketing Entrepreneur

  I work part time to supplement my income by purchasing products to sell on both Amazon and Ebay. Also, working with XBMC and KODI TV software programs in providing the ultimate multimedia software experience to inexperienced users. Sell Multi-Media Android Systems, Tablets, & Media Sticks.

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  Newwave Communications now Time Warner Cable

  Feb 2010 - May 2010

  Contract Contact Center/CSR/Sales

  Part-time contract work within a customer care call center aiding patrons with billing, sales, and general inquires. Assisted customer upgrades with cable, telephone, and internet for better suited personal solutions.

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  SunTrust

  Jul 2010 - Oct 2010

  Contract Contact Center – Bonded Employee

  Part-time contract work within a customer care call center during the transition of federal banking law changes regarding, opt in/opt out, of overdraft protection. Answer questions regarding the Federal Banking laws and personal bank account inquiries.

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  Ingram Content Group

  Aug 2011 - May 2012

  Contract Outbound Tele-Sales/Training

  Conduct outbound telesales whilst cultivating a territory of accounts. Exceeded sales goals by 200% quarterly by implementing wholesale marketing services and incentive programs. Evaluated customer activities through comprehensive data analyst and testing. Provide virtual technological demonstrations and presentations for executives and front-line associates.

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  TruGreen

  Feb 2013 - Oct 2013

  Contract Outbound Tele-Sales Professional

  Conduct cold calling and cultivate immediate rapport building business with consumers across the U.S. Top notch closer continuously exceeded sales quota and met KPI’s by 150% weekly. Liaise with customers, increased sales, and expanded client base through sales expertise and exceptional customer service.

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  BLR

  Nov 2013 - May 2014

  Contract In-House Appointment Setter

  Conduct cold calling too small to medium business in setting quality leads for sales team. Appointments set for web demos of BLR products and offerings of subscription based web resources regarding HR/Environmental/Safety compliance laws. Responsible for 100 calls a day quota setting five qualified appointments daily. I maintained consistent/steady performance among peers.

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  AT&T

  Aug 2014 - Nov 2014

  Outside Sales Executive

  Door to door sales of AT&T Uverse products. Established quick rapport with new prospects initiating sales. Utilize AT&T sales matrix to lead performance in sales quota. I worked independent of managerial support in creating net new business. Compiled, tracked, and produced weekly activity reports. Territory sales covering the Greater Nashville Area and Western Kentucky Area.

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  Dell

  May 2015 - now

  Software Technical Sales Representative

  Inside Software Technical Product Specialist trusted advisor in Software Solutions and Infrastructure. I work with small and medium business customers in complex environments to devise new and innovative solutions to business challenges. Engage cross-functional resources, regardless of geographic location, in order to achieve my goals and meet customer needs. Responsible for selling the full catalogue of software, peripheral, networking, imaging and display products and services via telephone to Dell Clients. I manage relationships with retention accounts while developing new relationships with acquisition customers. Support, train, motivate and develop a team of individual sales representatives within the area of Dell Software Solutions and Infrastructure products and services. Show less