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Irene Saonara

Irene Saonara

Campus Guided Tour team leader

Followers of Irene Saonara1000 followers
location of Irene SaonaraGreater Stockholm Metropolitan Area

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  • Timeline

  • About me

    Methodology tailor helping customers, NGOs, and students to find a method that fits their budget and available data

  • Education

    • Eupolis PhD School

      2014 - 2017
      Economics & Policy Analysis

      Activities and Societies: SOSERM Milan Municiplity group for refugees welcoming, Divieto di Sosta

    • Università Cattolica del Sacro Cuore

      2008 - 2011
      Bachelor’s Degree International Relations and Affairs Summa cum laude

      Activities and Societies: FUCI, AGESCI e Azione Cattolica

    • Università degli Studi di Padova

      2015 - 2015
      Research Methodology and Quantitative Methods

      Activities and Societies: Divieto di Sosta IQLA-GIAT Summer School in Quantitative analysis of textual data. Courses an labs attandance

    • Università Cattolica del Sacro Cuore

      2011 - 2014
      Master’s Degree International Cooperation Policies for Development Summa cum laude

      Activities and Societies: FUCI, Azione Cattolica, Divieto di Sosta

    • School Università Cattolica del Sacro Cuore

      2014 - 2018
      Degree Doctor of Philosophy - PhD Development Economics and International Development

      main focus on Research methodology, Policy analysis and textual data quantitative analysis

    • POLIMI Graduate School of Management

      2021 - 2022
      Master of Arts - MA Agile & PM

  • Experience

    • Associazione Amici dell'Università Cattolica

      Jul 2011 - Jul 2015
      Campus Guided Tour team leader

      Campus Historical tour for academic guests and groups. Guide group coordinator(25 people)

    • Università Cattolica del Sacro Cuore

      Jul 2012 - Oct 2012
      Project Officer

      Work Charity Program UCSC at Bala Vikasa Social Service SocietyWater sanitation, microcredit, and widows' empowerment programs

    • Università Cattolica del Sacro Cuore

      Oct 2014 - Sept 2015

      Mentoring for university students. Support to study organization and career planning.Orientation activities with high school students during individual meetings, career fairs and other events. Website management. Content creation and website publishing plan. Social media management of Pastoral Office Twitter and Facebook profiles. Coordination of the editorial staff (10 people).

      • Academic Tutor & Orientation Specialist

        Sept 2012 - Sept 2015

      • Content creator

        Oct 2014 - Jul 2015

    • EUPOLIS LOMBARDIA, Regional Institute for Research, Statistics and Training; Milan, Lombardy/Italy

      Nov 2014 - Dec 2017
      PhD Fellow

      Ph.D. program, data analysis, internal report and external publicationsOffice Coordinator at External Relations & Public Health department for scientific communication, research assistant for scientific director (agenda, events, presentations and speech writing).Qualitative Interviews, focus groups and workshops.

    • NopaLab - Methodology for a better world and work

      Jan 2016 - now
      Founder & Main Researcher

      The aim of Nopalab is to spread the awareness about methods across profit and no profit, academia and real-world borders. Currently, I am helping a Big telco company in enabling a better experience to Customer&employees facing technical incidents and unhappy paths. I am working with Miro, ArisExpress, Quadient, PowerBI, Salesforce, PEGA and ITSM.

    • Università degli Studi di Padova

      Apr 2017 - Oct 2017
      Project Expeditor

      Organization of IQLA-GIAT Summer School (University of Padova). Activities planning, budget management, graphic project, international guests logistics support and teaching assistant.

    • DOCOMO Digital

      Dec 2017 - Dec 2018
      UX Researcher

      UX Analyst. Optimization of Payments Operations, documentation of company processes. Product Owner for the design of the new GUI for payments internal database

    • Università degli Studi di Padova

      Sept 2018 - now
      Lecturer

      Qualitative & Quantitative Methods for Social Research at Master & Bachelor levelWorkshops on Research Design and on Quantitative Software-Based Textual Analysis for Ph.D. candidates

    • BIP

      Mar 2019 - May 2021

      Contributed to process design initiative for the technical operation readiness of a new value line in the telco sector, ensuring seamless integration and functionality.Documented processes using Visio, providing clear and comprehensive guidelines&KPI for stakeholders to follow during implementation.Managed SIT and UAT projects, ensuring timely execution and adherence to quality standards.Defined trial use cases, facilitating effective testing and validation of systems and processes.Successfully coordinated stakeholders and resources to achieve project objectives and deliverables on schedule Show less

      • Project Management Consultant

        Apr 2020 - May 2021

      • Business Analyst

        Mar 2019 - Apr 2020

    • OpenKnowledge

      May 2021 - Jul 2022
      Senior Experience Analyst

      I helped a Big telco company in enabling a better experience for Customer&employees facing technical incidents and unhappy paths.I am working with Miro, ArisExpress, Quadient, Salesforce, PEGA and ITSM.

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Irene Saonara
      Runner up and third prize Video making competiton 2014 e 2015 Istituto di Studi Superiori Giuseppe Toniolo Jun 2014 https://www.youtube.com/watch?v=90qEFwPB-_M
    • Awarded to Irene Saonara
      UCSC Work Charity Programm Scholarship CeSI (University Centre for International Solidarity) and Istituto di Studi Superiori Giuseppe Toniolo Sep 2012 The project, funded by Istituto Toniolo di Studi Superiori and realized with the support of UCSC International, promotes 25 scholarships for three weeks (summer 2012) reserved to brilliant students living in the colleges of Università Cattolica del Sacro Cuore, in particular in the campuses of Milan, Piacenza and Rome and to brilliant students of UCSC.The scholarship covers travel expenses and accomodation in the structures of the host Countries (Emerging Countries and Developing… Show more The project, funded by Istituto Toniolo di Studi Superiori and realized with the support of UCSC International, promotes 25 scholarships for three weeks (summer 2012) reserved to brilliant students living in the colleges of Università Cattolica del Sacro Cuore, in particular in the campuses of Milan, Piacenza and Rome and to brilliant students of UCSC.The scholarship covers travel expenses and accomodation in the structures of the host Countries (Emerging Countries and Developing Countries) in which UCSC promotes its projects. Show less
    • Awarded to Irene Saonara
      Master Scholarship Istituto di Studi Superiori Giuseppe Toniolo Aug 2012 Full refund University fees for the attendance of Master of Science in Development Economics and International Development
    • Awarded to Irene Saonara
      RYLA / Rotary Youth Leadership Award Rotary Club Bollate Nirone Il RYLA è un programma del Rotary International che si propone di aiutare i giovani a scoprire ed utilizzare i propri talenti per affrontare più consapevoli il mondo del lavoro e la vita.

  • Volunteer Experience

    • Volunteer

      Issued by SOSERM on Jun 2016
      SOSERMAssociated with Irene Saonara

    • Collaborator

      Issued by Divieto di Sosta on Aug 2013
      Divieto di SostaAssociated with Irene Saonara

    • Secretary of ACS ( Azione Cattolica Students)

      Issued by Azione Cattolica Ambrosiana on Aug 2012
      Azione Cattolica AmbrosianaAssociated with Irene Saonara

    • UCSC Work Charity Programm

      Issued by Bala Vikasa International Center on Apr 2012
      Bala Vikasa International CenterAssociated with Irene Saonara

    • Lombardy Delegate for Catholic Academic Students

      Issued by FUCI - (Federazione Universitaria Cattolica Italiana) on Oct 2010
      FUCI - (Federazione Universitaria Cattolica Italiana)Associated with Irene Saonara

    • Scout chief

      Issued by AGESCI on Oct 2007
      AGESCIAssociated with Irene Saonara

    • Pioniere, responsabile Attività Socio assistenziali presso strutture per anziani

      Issued by Associazione della Croce Rossa Italiana on Jan 2006
      Associazione della Croce Rossa ItalianaAssociated with Irene Saonara