Matej Štorga

Experience

• 

  CloudSense

  Jul 2018 - now

  - Collaborated closely with clients on troubleshooting and resolving issues within Cloudsense products and integrations.- Handling outages and errors, covering deployments and platform upgrades/outages, log analysis, reporting on issues, general oversight of online services and applications (web apps, web APIs, support systems). Papertrail, Librato, RabbitMQ, PostgreSQL, MongoDB, Redis. Bash shell scripting and Unix tools, Node.js, one-off scripts, and small utilities.- Reporting issues to our RND team with detailed analysis and proposing solutions- Extensive experience with optimizing sync and async executions, bulkification and performance issues on SFDC platformKey Projects: - "Org Creator" - JAVA app to automate Salesforce training ORG creation using Selenium (integrated with Gmail, Salesforce, Salesforce partner portal) - Internal Ticketing System Redesign: redesigned the ticketing system using the Salesforce LWC framework to boost productivity.- Chrome extension for analyzing and downloading SFDC Apex logs, searching trough and downloading org's metadata Show less

  • Principal Technical Support Engineer

    Aug 2024 - now

  • Senior Technical Support Specialist

    May 2022 - Aug 2024

  • Technical Support Specialist

    Jun 2020 - May 2022

  • Student Developer

    Jul 2018 - Jun 2020