Neha Kant

Neha Kant

Senior System Engineer

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location of Neha KantBengaluru, Karnataka, India

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  • Timeline

  • About me

    SAP SCM S4 | IT Developer/Specialist at HPE

  • Education

    • Birla Institute of Technology, Mesra

      2008 - 2012
      Bachelor of Engineering (BEng) Electrical and Electronics Engineering
  • Experience

    • Infosys

      Oct 2012 - Oct 2016
      Senior System Engineer
    • LTI - Larsen & Toubro Infotech

      Nov 2016 - Dec 2018
      Associate Consultant

      • Part of support and enhancement team during the transition of the project from TCS to LTI• Working as OTC Team lead for NAM, EMEA and APAC regions.• Handling priority incidents and service request as well as enhancement track.• Ticket Monitoring and resolution, Effort estimation, Requirement gathering, Project proposal, • •Module status report, Knowledge capture documentation, BPML and BPD preparation.• Creation of various LSMW for data uploading (removal of pricing of a condition record).• Mass change of master data – account assignment group, partner function etc.• Instrumental in reducing ticket and CR backlog.• Handled multiple high priority tickets and ensured timely delivery.• Worked on customized GE landscape – Transplace , Penske , Chemsure processes.• Working on various tools like Service Now, Support Central, and TMS.• Worked as a lead during quarter close activity and handled critical to quarter end incidents.• Handling 4 – 5 support tickets daily.• Received multiple appreciations for successfully reducing entire backlog of tickets and CR’s.• Provided multiple improvement scope to client which got converted in enhancements.• Ensuring timely update of DRS (Document Review System) to avoid compliance issue.• Took on additional responsibility as of team lead coordinator, Practice coordinator, compliance expert. Show less

    • IBM

      Jul 2019 - Sept 2021
      Package Specialist - SAP SCM SD
    • Hewlett Packard Enterprise

      Sept 2021 - now
      Information Technology Developer
  • Licenses & Certifications

  • Volunteer Experience

    • Activity volunteer

      Issued by eVidyaloka Trust on Dec 2016
      eVidyaloka TrustAssociated with Neha Kant