Gretchen M. Young

Experience

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  Saint Francis Health System

  May 2009 - Aug 2014

  Telemetry Monitor Technician / Float Nurse Aide / Unit Secretary

  As a Telemetry Monitor Technician with Saint Francis Health System in the Pediatric Intensive Care Unit, I monitored patient EKGs and vital signs.► Identified and communicated discerning abnormalities to the attending nurses and physicians► Handled the secretarial duties of the locked unitAs a Float Nurse Technician with Saint Francis Health System in the Pediatric Intensive Care Unit, I was cross-trained to work throughout the Saint Francis Children's Hospital which included the PICU, post-surgical units, and oncology/palliative care units. ► Assisted patients with daily activities such as bathing, ambulation, dressing, eating, etc. I also monitored and measured vitals signs. ► Reported any changes in the patient's condition to the nursing staffOn occasion, I was responsible for ordering medical and nursing equipment needed for each floor. Show less

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  BuDhaGirl

  Jan 2015 - Apr 2016

  Asset Management Specialist

  As a Visual Assets Manager and Sales with BuDhaGirl, I spearheaded all visual assets while governing sales lifecycles, inventory, and shipments. Created and organized inventory storage and defined intellectual property policies and procedures.► Developed the marketing material presently used at the company► Delineated the sales cycle, inventory organization, and all product shipments ► Worked at the start-up level and collaborated on positioning the company to achieve international Show less

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  SeeiTOi

  Apr 2016 - Jan 2017

  Sales Marketing Manager

  As the Sales Marketing Manager with SeeiTOi, I developed new marketing strategies and created materials used to target niche markets. Projects included live presentations, video emails, instructional videos, and example projects. ► Managed all stages of the sale cycle and trained customers after the sale was completed► Conducted demonstrations and education of our product to ensure that the product and it's features were understood

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  Modal LLC / Voy, Inc.

  Aug 2017 - Oct 2019

  Chief Operations Officer

  As the COO with Modal LLC / Voy, Inc., I developed and executed new business opportunity concepts focused on maximizing entertainment in group travel. ► Worked closely with our engineering team to design and develop our company website and mobile application, managing all stages of the sale cycle, coordinating all transportation logistics, and managing all clients and transportation affiliates. ► Closed $40K+ in revenue, during beta testing,

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  Resolute Property Tax Solutions

  Feb 2018 - Oct 2019

  Property Tax Consultant

  As a Property Tax Consultant with Resolute Property Tax Solutions, I represented Texas homeowners to respective districts to lower property taxes. Guided customers in gathering the information needed to manage accounts and represent the associated property properly. Performed cold-calling to potential customers and assisted with new business development strategies.► Provided clients successfully with tax savings of $250K► Sourced and secured hundreds of new customers ► Conceptualized and deployed new ideas to attain new customers Show less

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  Premier Transportation Services, LLC

  Oct 2019 - Mar 2020

  Sales Business Development Manager

  As a Sales Business Development Manager with Premier Transportation Services, LLC, I championed the marketing and sales teams to identify and develop new business opportunities with strategic domestic and international clients. Directed all stages of the sale cycle and coordinated transportation logistics for commercial clients.► Closed $70K in business from new accounts and revenue streams ► Created compelling marketing materials and presentations used at the company today► Built and cultivated lasting relationships with customers resulting in "Customers for Life" Show less

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  Gozova

  Aug 2020 - Dec 2022

  Operations / Provider Success Manager

  As an Operations / Provider Success Manager with Gozova, I partnered closely with suppliers and established and cultivated successful partnerships. Onboarded multi-disciplinary teams and crews to the platform by performing training on internal technology. Performed market capacity planning and pricing and ensured appropriate supply for each market. Defined the Gozova dispatching and customer service processes and collaborated in technology planning to improve supply performance and growth of the platform.► Grew revenue from $300K to $1.7M in 12 months► Orchestrated all claim resolution processes to save $40K► Reduced claims to 8% of total orders, down from 14%► Instituted the dispatching and customer service processes of the company ► Developed and strategically assembled the interstate department team, positioning it to deliver $50K+ in revenue in 6 months Show less