Nagaraj Ramachandra

Experience

• 

  Firstsource Solutions Limited

  Feb 2007 - Jun 2012

  Manager

  Network operational lead, managing the project implementation & major incidents

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  247-inc

  Jun 2012 - Jul 2015

  Manager
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  [24]7.ai

  Aug 2015 - Apr 2021

  key responsible of architect team is to provide the submit the RFP’s for new client onboarding & designing the infrastructure and Migrations, cost optimization initiatives, Datacenter redesigning for optimizing the space, Power & simply the infrastructure for easy management & faster recovery.key responsible of Network Engineering and administration is to provide 24X7 support across North America, Latin America, India, Philippines locations for providing maximum infrastructure uptime, project execution & audit clearance such PCI, SOC2 & Internal audits. Additional responsible reviewing the changes configuration reviews, Impact analysis & incident RCA/Corrective & Prevention (CAPA).Key responsibility of DCO team is to manage the Datacenter cabling standards, Passive networking, DC Power management, Rack space planning, tracking changes through change Management process, Define Datacenter Standards/procedure.Key responsibility of WAN Infrastructure team is to manage operational escalations, regular vendor reviews, Contract renewals, Verify monthly invoices against the forecast, vendor optimization. Show less

  • Sr. Director (Global head for Enterprise Network & Solution Architecture) 11-Jun-12 to 05-April-2021

    Jul 2017 - Apr 2021

  • Director

    Jul 2016 - Apr 2021

  • Senior Manager

    Aug 2015 - Jul 2016
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  Qualfon

  Apr 2021 - now

  Sr Director

  A senior IT executive with 4+ years of experience in providing technology strategy and direction in various industries. Experienced in leading IT and digital transformations, building high- performing teams, and driving business growth and productivity through technology. Highly adept in creating comprehensive roadmaps, developing and executing strategies, and managing all stages of technology projects. Possesses strong leadership, problem- solving, decision- making, and communication skills.Key projects.1. Lead the design and implementation of Cisco SDWAN & umberall integration Solution enterprise wide, which helped to optimize infrastructure cost and enhance infrastructure performance & uptime.2. Lead design and implementation for enhancing BYOD solution for remote works migrating from Citrix + AWS VDI solution to microsoft Intune managed Azure Virtual desktop (AVD) solution integration to Cisco SDWAN and Umbrella cloud 3. Building a network infrastructure from scratch involves planning and implementing both physical and logical components. It's crucial to assess needs, design a scalable architecture, and prioritize security from the outset4. upgrading LAN infrastructure to meet business growth5. Migrating monitoring tools from Orion to Site 24x7 Zoho monitoring for robust monitoring Show less