Anand Loganathan

Experience

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  Indus Plastics

  Sept 1998 - Aug 2000

  Quality Control Engineer

  • In line Product Inspection & Final Inspection, • Quality Control and documenting the process for Internal Audits

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  Netland Systems

  Oct 2000 - Dec 2001

  Customer Support Executive

  • Administering Windows NT 4.0 servers & workstations, • Managing Hardware components & Installation of Software packages • Troubleshooting & Maintenance of servers & workstations, LAN & WAN networking components

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  Standard Chartered Bank

  Jan 2002 - Apr 2005

  Technical Operations Executive - Datacenter

  • Deputed in Standard Chartered Bank Data Center IT Department with Integrated Services Management Contract with Micro land Ltd., & IBM for a period of 3+ years with various employers (Cache Computer ltd., Jan’02 – May’02, Future Focus InfoTech ltd., Jun’02-May’03 & Info Service ltd., May’03-Apr’05) • Administered Windows NT 4.0 servers & workstations, Windows 2000 servers & workstations, Novell Netware Platforms, AIX Servers, RedHat Linux Servers & Backup Engines like Arcserve and VeritasNetBackup. • Played a responsible role in troubleshooting problems logged by the client users in day-to-day operations of the Bank and providing complete Technical Support for the Client Company. • Installing & Configuring AIX, RedHat Linux, Windows NT, 2000 servers & workstations as per bank standards. • Configuring DNS, DHCP & WINS Servers. Managing Mail servers and File & Print servers. • Performance Monitoring of remote AIX boxes & Linux Servers, Carrying out housekeeping of file system periodically. • Involved in Hardware RAID configuration for setting up the fault tolerance solutions • Using Arcserve and VeritasNetBackup as a backup Software’s for scheduling Backup & Restoration • Monitoring and coordinating the report download for various regions from the mainframe through Network Data Mover Nodes & IP based Nodes from a central location using Netfinity Server & Report Management software like Control-D, control-D/PC. • Coordinating with operations team at Singapore for Uploading and printing reports of inward and outward clearing files. • Implementing the major CBS Releases and updating Patches to the server. • Responsible for daily virus updates in servers and monitoring of all client pc’s through Symantec system center console. • Reviewing the Data Center process periodically and ensuring that the Software/Hardware problems are escalated properly to the respective personnel to resolve the issues within the SLA time. Show less

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  ITI Financial Services Ltd

  Apr 2005 - Sept 2006

  Senior Executive Systems

  • Administering, Installing & Configuring RedHat Linux ES 4 servers running in Intel Platform, AIX ver 5.1 on RS/6000 Midrange P615. • Administering, Installing & Configuring Windows 2000, 2003 servers & Win XP workstations. • Troubleshooting & Maintenance of LAN & WAN networking components. • Installation of Hardware components, Software packages. Providing remote support to the branches using Remote system management software Radmin. • Managing Application / Mail servers. Responsible for user administration. • Monitoring the backup status and taking necessary action for failed backup. Auditing Backup & Restore process and Patch management • Monitor the team for quality and accuracy and Make recommendations for quality and process improvements. • Coordinating with vendor support personnel for Application, Vsat and leased line problems. • Develop Course curriculum and training modules for the process of NEW Engineers Process and train, refresher training process. Assisted the company in maintaining client relations effectively. • Ensure adherence to all processes, procedures and campaign information on the floor. • Real time queue management and ensuring that service level goals are consistently met. • Attend conference and Calibration calls weekly with clients and the other Outsourcers to discuss strategy and gain expert opinion on the contents of the Meeting. Show less

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  Verizon Data Services

  Oct 2006 - May 2007

  System Analyst

  • Administered Windows 2003 & RedHat Linux ES 4 Servers. • Install, configure and maintain the Redhat Linux Operating system • Creating File system, Increase and decrease FS Mount • Troubleshooting the Booting problem, file system and paging space problem • Installation of middleware components / licensed software’s based on project requirement. • Handled all high priority and escalation issues. Problem records are updated for reoccurring incidents. • Participating BCP and DR implementation. • Monitoring the backup logs & system performance logs. Updating the status to the respective managers. • Coordinating with technical leads for improving the process. • Took project level initiatives and was the SPOC for IT related issues for NSC (National support Center, Verizon owned helpdesk). E.g. For all system related issues. Show less

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  HCL Sweden AB

  May 2007 - Aug 2019

  Consultant - Team Manager

  • Administration of Unix platform servers configured with different version of operating systems such as RedHat Linux ES 3.x, 4.x, 5.x, 6.x and 7, IBM AIX 5.3, 6.1 Servers. Supported Middleware components such as IBM WebSphere, BEA Weblogic, IBM MQ and SunOne LDAP. • Lead a team of 17 Linux administrators in offshore and onsite. • Coordinate and manage implementation of projects including server and cloud migration. • Research and recommend technological solution that facilitate client objective and profitability • Provided expert level account management and support to coordinate overall escalation management and technical solution. • Develop action plans and provide ongoing customer management with the goal of expediting resolutions. • Conduct regular status meeting with client to provide support with proactive information such as weekly status report on support incidents • Participate in outage calls, perform Root Cause Analysis for the problem, provide suggestion in order to avoid such an outage and document the report. • Working with platform providers (RedHat , IBM) for support cases and providing the necessary details. • Working on change request for the installation and configuration of software packages & Middleware components • Day to day server management which includes Disk Management, LVM Management, User Management, job scheduling, monitoring and resolving incident management tickets and user requests. • Administration of OpenShift environment, Patching of Openshift nodes, Troubleshooting pods through ssh and logs • Administration of Ansible Tower, Automation of tasks using ansible playbooks. • Administration of Redhat satellite for package and subscription management, Configuration management for Puppet • Installation , Upgrade and Configuration of ESXi, ESXi administration through Vmware Vcenter • Troubleshooting Oracle RAC issues. Managing and configuring ASM and OCFS file systems Show less

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  Red Hat

  Sept 2019 - Jun 2021

  Infrastructure Cloud Consultant

  • Working with Red Hat Nordics consulting team as an infrastructure cloud consultant , Handling various customer projects related to Infrastructure, Middleware and Cloud technologies. • Installation and configuration of Red Hat products like Open Shift, Satellite , Ansible Tower etc. • Integration of Red Hat products with other components • Integration/orchestration of Red Hat products with other systems • Performance tuning, optimization, standardization and automation • Work closely with teams and customers to identify most efficient and beneficial solutions for process improvement. • Troubleshooting, researching issues both internally within Red Hat (in conjunction with Red Hat support) and with upstream projects • Engage directly with Red Hat Support on Client's behalf where appropriate • Responding to incidents, escalations and exceptions • Work closely with Project Leads for successful completion of the project's Show less

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  IKEA IT AB

  Jul 2021 - now

  Systems Engineer in Cloud Technologies Containers

  • Senior System Engineer

    Dec 2023 - now

  • System Engineer

    Jul 2021 - Nov 2023