Katrina Flowers

Experience

• 

  US Army

  Nov 2007 - Apr 2012

  Sergeant

  Devised training plans, guidelines and procedures, reports and assessments. Facilitated and maintained eight annual and three quarterly training programs for all assigned personnel. Prepared training guidelines, individual training records, operation orders, standard operating procedures (SOPs), and readiness reports. Controlled a $60,000 Government Purchase Credit Card for procurement of department supplies within organizational guidelines of 5% variance. Procured and distributed vendor course-training materials. Actively participated on hiring panels for candidate selection and interviews. Authorized time verification and leave requests of both military and civilian personnel. Served as subject matter expert for new computer-based software transitioning the department from written to electronic-database operations. Prepared personnel performance needs assessments upon completion of required training and other qualifications. Coordinated, scheduled, and monitored the use of training facilities as well as maintained meeting calendars. Conducted research and provided recommendations regarding training facilities logistics to meet customer needs. Prepared correspondence for approval by commander or higher-level supervisor. Served as departmental Equal Opportunity Leader. Assisted in the development and implementation of a random substance abuse program which reduced personnel substance abuse findings by 30%. Served on research committee to implement Emergency Management Plan improving overall readiness by 35%. Show less

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  U.S. Department of Homeland Security

  Jun 2014 - Aug 2016

  Management and Program Analyst

  Conduct studies to identify, analyze, and recommend solutions to problems in program operations. Manage annual reviews of course content to ensure all training remains in compliance with immigration law and federal guidelines. Make recommendations regarding the use of innovative tools and/or learning management systems to improve overall performance of personnel. Play a key role on the training development team for agency’s new learning management system to provide recommendations concerning the efficiency and effectiveness of its functions as it relates to work process for the end user, supervisor, and administrator. Manage the Curriculum Revision Program to ensure the most up to date instruction. Assist in the development of entry and mid-level management courses by creating evaluation tools, instructor manuals and participant guides. Plan and manage all of the major phases of the Instructional System Design (ISD) process, including analysis, course/program/curriculum design and development. Communicate and gather information from stakeholders regarding projects, problems to be solved, milestones, program issues, review processes, deadlines and time frames for completion. Evaluate training center customer base to ensure performance gaps are identified and resolved. Sustain training center curriculum development and maintenance programs. Communicate training center curriculum and faculty development status with leadership. Coordinate with Office of Chief Counsel and Instructional Systems Specialists to determine priorities for developing new training and current curriculum updates. Assist in the Feedback Program by dispatching surveys and performing psychometric analysis to ensure the effectiveness of training. Assist in the administrative and personnel management of Basic Course participants. Serve as Site Facilitator/Contributor for the SharePoint site. Train participants and training professionals on the Curriculum Revision process. Show less

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  Office of the Comptroller of the Currency

  Aug 2016 - now

  • Supervisory HR Specialist

    May 2018 - now

  • Training Officer

    Aug 2016 - May 2018