Experience

• 

  El camino college

  Jan 2018 - Dec 2020

  • Assisted professor in preparing instructional materials, visual aids, and classroom resources for lessons and activities. Set up equipment and materials needed for demonstrations or experiments.• Provided support and encouragement to 40+ students during lessons by supervising students, facilitating small group activities, and offering one-on-one assistance to students who needed extra help.• Assisted with grading assignments, quizzes, and tests under the guidance of the Professor. • Maintained accurate records of 40+ student attendance, progress, and behavior. Help organize and file student work and other classroom documents.• Fostered a supportive and inclusive learning environment for all students through best practices in education and instructional techniques. Show less • Met and built rapport with 50+ students every week on navigating the college curriculum and using digital advising tools.• Attended weekly department meetings and events and provided logistical input as needed.• Collaborated with Academic advisors on navigating 100+ freshmen to campus resources and different academic programs.• Provided support for ‘walk-in' student appointments; referring and scheduling students to the right academic advisors• Assisted faculty and staff in student outreach, appointment follow-up, enrollment status, and program updates. Show less • Assisted administrative personnel and professors in providing photocopies and filings.• Administered and maintained records of 1000+ students in online and physical files.• Managed bulletin boards and other displays announcing course offerings and seminars.• Assisted the administrative office in processing different student success programs and workshops by sending out emails to 500+ students and faculties.• Managed records of 30+ faculty and staff of the division of Humanities.• Interacted with students 100+ students every week via email and phone, addressing any questions or concerns. Show less

  • Teacher Assistant

    Aug 2019 - Dec 2020

  • Peer Advisor

    Jan 2018 - Jan 2020

  • Student Associate for Division of Humanities

    Jan 2018 - Jan 2019
• 

  7-eleven

  Jan 2020 - Jan 2023

  Assistant manager

  • Boosted store revenue by 15% through strategic product placement and introducing new sales and promotion techniques • Reduced 10% overall costs by negotiating with vendors and suppliers, managing labor costs and tactical merchandise stocking• Achieved "Top Performing Store" status in the region by fostering a high-performance culture and ensuring best service quality• Successfully recruited and trained team of 10+ employees, resulting in a 30% improvement in staff performance and retention• Launched a loyalty program that increased repeat customer visits by 25% and boosted overall customer satisfaction score by 20% • Built long lasting relationship by maintaining strong B2B and B2C relations and providing excellent customer service Show less

• 

  Delta sigma pi

  Jan 2023 - Feb 2024

  • Oversaw the development, maintenance, and regular updates of the fraternity's website to ensure it reflects current information, events, and initiatives.• Created, edited, and published engaging and relevant content, including articles, blog posts, event announcements, and member spotlights, to keep the website fresh and informative.• Updated and maintained the website's design, user-friendly layout, and navigation to enhance user experience and usability.• Implemented search engine optimization (SEO) best practices to improve the website's visibility and ranking on search engine results pages. • Monitored website analytics to track performance metrics and identify areas for improvement.• Created and managed event pages, registration forms, and calendars on the website to promote upcoming events and facilitate member registration and participation.• Integrated social media on the website to encourage engagement and interaction with fraternity content across multiple platforms.• Stayed informed about emerging trends, technologies, and best practices in website management and digital communication to continuously improve the fraternity's online presence and effectiveness. Show less • Gained event management skills by successfully planning, coordinating and executing 10+ recruitment events and activities• Increased member engagement by 15% by hosting weekly interactive meetings with 20+ members in Recruitment committee• Recruited top competent candidates by carefully reviewing 100+ applications and conducting 30+ interviews over 4 semesters• Ensured seamless operations by properly delegating and supervising a team of 15+ members to run recruitment events and activities• Voted ‘Best Executive of the Year’ in 2023 for operating successful recruitment seasons and enhancing overall engagement Show less • Directed the marketing team to create a comprehensive marketing strategy that aligned with the fraternity's goals and objectives• Identified market segments and target audiences and determined the most effective channels and tactics to reach them• Generated 100+ creative and compelling content for various marketing materials, including social media posts, flyers and posters• Acquired Team Building and Team Management skills by leading and developing a cross-functional team of 10+ members • Facilitated promotion of 20+ fraternity events, including social gatherings, fundraisers, philanthropic activities, and recruitment initiatives. • Assisted in creating visually appealing graphics and designs for marketing materials using graphic design software and other online tools. Show less

  • Webmaster

    Sept 2023 - Feb 2024

  • Recruitment Operations Lead

    Jan 2022 - Jan 2024

  • Marketing Director

    Jan 2023 - Dec 2023
• 

  Cal poly pomona center for customer insights and digital marketing (ccidm)

  Jun 2023 - Dec 2023

  Research assistant | customer relation management specialist

  • Organized and structured data for 500+ clients in Excel spreadsheets to facilitate easy access and analysis for research purposes.• Assisted in research with literature reviews, data interpretation, and report writing by providing relevant data and analysis from Excel spreadsheets.• Developed and executed a comprehensive digital marketing strategy that incorporates Google Ads and other paid social media advertising to reach target audiences and achieve marketing goals.• Creating and publishing trendy content for various social media platforms to attract and retain followers.• Generated creative and attention-grabbing flyers and posters for upcoming events.• Analyzed social media analytics to track performance and adjust strategies accordingly.• Led a team of 7 members including content creators, editors, and copywriters.• Kept up-to-date customer records, interactions, and transactions using CRM tools like HubSpot and Mailchimp• Generated reports and analytics on customer behavior, trends, and performance metrics as needed.• Regularly reviewed and assessed CRM processes for opportunities to enhance efficiency and effectiveness. Show less

• 

  California state polytechnic university-pomona

  Jan 2024 - May 2024

  Interactive marketing intern, motor development clinic

  • Researched, proposed, and implemented marketing plans for clinic’s community engagement and fundraising• Built and managed partnerships and implemented marketing campaign by collaborating with 7-8 local organizations• Developed a new marketing strategy that helped MDC to get a 20% increase in fundraising and advertising their current programs• Elevated clinic's online presence and outreach by 15% by generating and developing creative promotional materials