Experience

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  Pusat penelitian kopi dan kakao indonesia

  Aug 2017 - Oct 2017

  Laboratory technician

  - Treatment in the field and on land in each research conducted- Merger to helping Laboratorium Technition of 2 Lab (Agronomi and Soil) - Make daily observations on the researcher's project- Sometime learn and training for After Harvest Laboratorium for knowing whole proces of Coffee and Cocoa- Entry data after make daily observation

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  Pt imarah printing jawa timur

  Feb 2018 - Dec 2020

  Service delivery specialist

  - Delivering promotional items to Ovo Merchants Partners (banner/wobbler/tend card/stand banner)- Make delivery reports directly on location throught the system for admin- Introduce the promo lives on Ovo Payments

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  Grab

  Jul 2021 - May 2024

  Field support coordinator

  - Serve Food and Mart partners via Whatsapp Business, Email, Call for all problems with Grab Merchant apps and to be problem solved for it- Call food and mart partner 30/80 merchant/day to confirm and educate their Grab Merchant apps make sense with our database and make sure all the user comfort to use it- Collect report from transport team about merchant problem with driver and checking detail report for make sure with merchant actual condition and confirm by call, whatsapp, and email until it clear- Manage conflict between food or mart partners with driver partners so that neither not feels at a loss- Request and submit by zendesk 30/70 tickets per day for any request from our Partner until live on apps- Ensure that all active food and mart partner data matches on apps so our partner doesn't get any negative responses from other part by call, whatsappa business, email and also submit zendesk if it's need - Achievement : To be highest merchant activation end of 2021 in Indonesia and Stable for achievement activation merchant food and mart end of 2022- Collect for recruitment participant to interview and contacted them for setting time and day to zoom with noted Curriculum Vitae already attach- Handling some of project with any of departements until it clear- Set up and request for collection icon to show at Grab Merchant Apps- Handling some of Manager needs to set up and collected to check by Manager Show less

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  Pt basketball canggu

  Jan 2023 - Mar 2023

  Marketing event coordinator

  - Manage whole process of event (pre event until event finish)- Coordinate and visit some of vendor who provide our needs- Manage social media and filter content will upload on instagram- Sales and Marketing to many oint of participant- Checking of proof participant already regist - Broadcast to participant for the day of event

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  Pt. nikato visa nusantara

  Aug 2024 - Sept 2025

  Marketing public relation

  - Acquisition partnership with any agent personal or company who need our services for expat stay permit or legality or any partner can help us to growth in our business- Keeping good in communication to all division, boss, and any relatives who can help our business will working as well - Keep discuss and make decision with Digital Marketing for any content partner will post in our social media and make a whatsapp business of office also our website looks good and selling good to customer- Collaborating with influencers from various worlds or communities the can help our business grow by bartering the services we provide or providing another's benefits- Reporting weekly and monthly business transaction, inquiry plans, and remind the client who had date to process their needs on us or keep all communication with partner or agent and relatives and updating new information from Immigration office- Looking for opportunities with communities or company in over the world to help who need our service specifically the communities or company who send the participant come to Indonesia to mini course and internship or event as tourist/business things- Create MOU or partnership proposal for company, community, and agent to make them as our partnership clear and working goods- Give consultation to agent or partner, client direct to social media, whatsapp or call,and email about visa and kites services and stay permit validity Show less