Experience

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  Advanced fabrics-saaf

  Jan 2006 - May 2007

  Customer service & outbound logistics manager

  Handling procurement communications with the company global sales offices to fulfill new purchase orders' requirements such as supplier's criteria, credit facilities, special prices and effective lead-time and delivery according to RM production plan and in accordance with the FG customer needs.Presenting daily sales report reflected on the monthly sales and forecast report.Supervising warehouse activities, such as loading/unloading efficiency, Hygienic standard level, investigating and resolving exceptional errors in transaction between production and warehouse stuff on item level or location level.Updating the customer order tracking report, starts from the point of receiving a PO till shipment arrives either to our warehouse or the customer premises solving any occurred problems throughout all stages. Cooperating with account department to follow up payments issues and reviewing due invocies related to our department. Supervise activity and performance of customer services' staff. Achievements at SAAF: Cost Control of purchased materials in addition to freight charges without affecting the service level.Developed relationship with our customers to maintain the business and to develop current lines Reducing complaints to a minimum level.Start up third party business through out alliance agreement with major customers.Improved my team work skills and monitored their paper work before releasing to internal or external process. Analytical & Solving Problems of day to day operation.Improved relationship with shipping lines or forwarders to get maximum benefit and to solve any pending issues. Show less

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  Carrier corporation

  Mar 2007 - Apr 2010

  Head of logistics

   Managing inbound logistics operation team Managing all ERP shipments through SAP program on Carrier Network. Handling foreign purchasing for components related to Carrier products achieving the company sales targets and plans. Handling documentary credit applications, drafts and telex/swift. Handling third party orders  Customer support  Handling domestic and international communications with suppliers, shipping lines and forwarders.  Executing shipping plans and freight contracts with local and international forwarders and shipping lines. Following up shipments' status, sailing schedules, and booking, tracking containers & BL/AWB on the Web for all shipping lines. Following up all the custom clearance procedures with clearance agencies in the airport and seaports. Handling inspection reports of all shipments till they reach Carrier warehouses (stating missed, extra pieces, damages in customs exposures, or during trucking…etc) to be covered through insurance.  Achievements at CarrierOptimizing shipping volume through shifting from flat rack out of gauge equipments to HC by co-coordinating with our technical department and carrier global manufacturers Show less

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  Dhl {procter & gamble}

  May 2010 - Dec 2010

  Logistics manager

  Inbound Logistics Manager throughout DHL Supply Chain Global Management.Daily four planning meetings to co-ordinate production prioritiesDaily warehouse meeting to co-ordinate deliveries calendar in accordance with overstock and run out categories for an average of 1000 containers/trucks per monthCross function operation process among 10 subordinates in addition to skills development learning process.Cost containment throughout different stages such as freight cost and demurrage - storage control.Measuring performance KPI & OTD throughout each stage. Show less

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  Egyptian international for trading and supplies

  Jan 2011 - Dec 2011

  Supply chain manager

  Supply Chain Manager: Redesign Supply Chain Standard Operational Procedures [SOP] among cross function departments.  Daily operation of supply chain team [sales executives, foreign purchasing, In & Out Bound logistics, Warehouse and delivery team]  Implement long term business plans and action plans included SWOT analysis and gab analysis in periodic basis. Inventory management [Hybrid of “push” and “pull” strategies] Project Manager for:i. Implementing RMS [sales applications] integration with great plains [financial applications] ii. Reengineering the warehouse, receiving yard, interior paintings, polyethylene floors, numbered squares, hygienic environment, upgrade fire extinguisher system] Achievements: Developed the company strategic goals such as Customer Satisfaction, OTD, Cost Containment and effective KPI Guaranteed smooth flow and storage of goods, between the point of origin and the point of consumption in order to meet the customer requirements . Enhanced the company relationship with company stakeholders such as service providers, vendors and customers.  Developing the company value chain, ensuring achievement of collection targets and availability of goods at stock points. Show less

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  Kidzania cairo

  Jan 2012 - Apr 2014

  Procurement & logistics manager in line with purchasing

  - Establishing network of foreign and domestic suppliers defining mile-stones.- Developing procurement and purchasing SOP- Structuring goods and services contracts and tender packages.- Efficiently working within departmental budgets.- Establishing effective KPIs- Best optimization of goods storage and distribution to points of sale. - Inventory management and stock control.

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  Bitunil (nile waterproofing materials co.)

  May 2014 - now

  Achievements in Bitunil:1. As a raw material, operational equipment and tools budget owner I have interpreted my negotiation skills and multi vendors strategy to achieve from 10% to 25% of saving in budget. 2. I have enhanced the use of ERP system among cross functional departments that shorten the documents cycle from 3 hours to 30 minutes. 3. I have optimized our MRP requirement plan efficiently in accordance with OTD and cash outflow management minimizing days in inventory cycle 4. Optimized our warehouse space by recommending more efficient horizontal and vertical storage techniques5. Saving in containers cost by maintain flat rate contract with shipping lines using making the benefit of forwarder credit facilities 6. Current Project: Contracting heavy load trucking fleets to replace the current short term transportation contract that will squeeze the transportation cost massively if properly optimized versus loading calendar and expected sales forecast7. Deep knowledge of product formulas enhanced nominated vendors and alternative materials options efficiency in terms of price & quality 8. Upgrading my sales operations team to achieve a high level of customer satisfaction ownership *Achieving collective sales target by facilitating all operational cycle in terms of collaboration, smoothing business documentation and Ensuring that the day-to-day operations of business run smoothly and effective methods are put into place so that the company runs to its maximum productivity Show less

  • Regional Export Manager Europe & Latin America

    Aug 2016 - now

  • Commercial Operations Manager

    May 2014 - now