
Timeline
About me
Commercial and Financial Business Analyst | Product Owner | Innovation | Digital Marketing
Education

Universidad rafael landívar
2005 - 2009Bachelor's degree business administrationActivities and Societies: SIFE Landívar President (Today Enactus Landívar), Candidate for Student Government Representative, University Pastoral University Member, Support for event logistics: Marketing Congress, Entrepreneurs Convention, Landivarian Business Administration Convention, Landivarian Teachers' Day, Inaugural Lecture. Scholarship granted by academic merits

Saint bonaventure university
2009 - 2009Us. summer institute for students leaders leardershipScholarship granted by the US. Cultural Affairs and Exchange Office of the United States for student leaders of Latin America. The whole program was English spoken, having academic lessons about the political, social, historical and economic life of the U.S.A. I visited non-profit and profitmaking organizations, government institutions in the states of New York, Arizona, and Washington D. C.

Unis business school
2021 - 2022Executive mba2ndo. Año Formato ExecutiveCiudad de Guatemala, Guatemala.

Ipade business school
2020 - 2021Master of business administration - mba1st year Full Time Program Campus: Monterrey, Nuevo León, México.

Universidad del istmo
2013 - 2013Interactive and relationship marketing degree marketingDevelopment of skills for the design, implementation, and evaluation of Relationship Marketing. I was named by classmates as an outstanding student for my active participation and leadership within the degree.

Universidad rafael landívar
2018 - 2018Neuromarketing strategies marketingNeuromarketing as a new strategic tool for the development of an Integrated Marketing Plan and decision making allowing brand positioning and emotional approach with users.
Experience

Bts - business telecommunications services
Apr 2011 - Aug 2019► I assisted the external and internal clients globally in the operational management of commercial and billing applications for traffic management from the creation of users to the measurement of results. I got involved in improving the customer experience by reviewing the different innovations to the applications ensuring an attractive design and efficient operation.► Supported the company's growth strategy by training and organizing the creation of a new Commercial and Financial Analysis Department outside of my workplace using agile methodologies to accomplish objectives.► As part of my daily functions, I uploaded the code offer given by U.S.A. suppliers and gave support in the analysis of the information provided through CDRS in the dispute resolution process. Show less ► Managed the provider rate upload procedure into the billing system. This function is key for the control of international traffic voice minutes since it gives all the overall information to execute the company's strategies on operating margins and quality using automized routing.► My major accomplishment was the innovation on the provider rate upload procedure, going through the manipulation of excel and CSV documents to a fully automated system that increased the company's efficiency up to 90%. I successfully implemented this system into other Telecommunications companies, according to their specific needs and requirements. Show less
Application Support
Mar 2018 - Aug 2019Commercial and Financial Analyst
Jul 2012 - Feb 2018Commercial Analyst
Apr 2011 - Jun 2012
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Charge enterprises inc (nasdaq: crge)
May 2023 - Apr 2024Accounts payable analyst
Greenspeed energy solutions, l.l.c.
May 2024 - nowProject management analyst
Licenses & Certifications
- View certificate

Scrum fundamentals certified (sfc)
Scrumstudy - accreditation body for scrum and agileSept 2021 - View certificate

Scrum product owner certified (spoc)
Scrumstudy - accreditation body for scrum and agileMay 2022 
Negocios digitales
Next u, incNov 2019
Digital marketing
Next u, incNov 2019
Volunteer Experience
Advisor
Issued by Enactus on Oct 2006
Associated with Pablo Andrés RayoJunior Advisor
Issued by Junior Achievement (JA Worldwide) on May 2008
Associated with Pablo Andrés RayoCoordinador de Curso
Issued by Acción Emprendedora on Feb 2007
Associated with Pablo Andrés RayoDirector de Radio
Issued by Hermandad del Señor Sepultado de Santo Domingo, Ciudad de Guatemala on Jan 2014
Associated with Pablo Andrés RayoPresentador de Televisión
Issued by Canal Jesús Tv on Jan 2008
Associated with Pablo Andrés RayoPresentador de Radio
Issued by RADIO ESTRELLA on Jan 2009
Associated with Pablo Andrés RayoCoordinador de Formación, Departamento de Guatemala
Issued by Jornada Mundial de la Juventud 2011 on Jul 2010
Associated with Pablo Andrés RayoEncargado Sección Infantil
Issued by Hermandad del Señor Sepultado de Santo Domingo, Ciudad de Guatemala on Jan 2012
Associated with Pablo Andrés RayoPromotor de Actividades Juveniles
Issued by Encuentros de Promoción Juvenil on Aug 2013
Associated with Pablo Andrés Rayo
Languages
- inInglés
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