Experience

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  Defense intelligence agency

  May 2004 - Sept 2005

  Senior freedom of information act (foia) reviewer

  Operated and maintained the Defense Intelligence Agency (DIA) Freedom of Information Act and Information Declassification and Sanitization for Public Release Program. Ensured all classified information was reviewed properly and protected from inadvertent release. Performed as the sole Litigation Specialist and processed high priority litigation cases and chaired the Senior Review Board and developed plans, procedures, and policies for the agency. Processed Freedom of Information (FOIA), Privacy Act (PA) and Mandatory Declassification Reviews (MDR) while supervising six personnel to include FOIA analysts, administrative technicians and document technicians, also maintained a database for tracking current and backlogged requests and the liaison between the project manager and junior document reviewers. Show less

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  352nd civil affairs command

  Jul 2005 - Mar 2013

  Administrative logistics officer

  Served as the 352nd Civil Affairs Command, G-4 (Logistics Staff) Administrative Records Noncommissioned Officer (NCO) and was responsible for all G-4 correspondence including memorandums for record, tasking, letters of instructions, and logistics suspense files. Provided technical assistance in the area of logistics administration and conducted command inspections and staff assistance visits to the brigades and battalions under the command. Developed and implemented a logistic checklist for the Organizational Inspection Program (OIP) for the Command G-4. The utilization of this checklist resulted in inspections operating smoother and improved the overall success rate of the units being inspected. At the command level, supervised 55 supply sergeants and managed two brigade supply master sergeants and eight battalion supply sergeant first class.Assisted the facility manager with updated building personnel on security measures and advised general officers on proper classification of command information. Was responsible for maintaining accountability of over $900,000 worth of equipment for the entire command and all expenditures made with the Government Purchase Card and was assigned the additional duty as Command Equal Opportunity (EO) Leader. Provided EO training and support to two brigades and two battalions that fall under the purview of the command and personally trained 100 enlisted soldiers and officers by providing oral briefings, written handouts and one on one counseling. Show less

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  Thingstododc.com

  Sept 2005 - Jun 2017

  Event coordinator

  Event coordinator for a premiere organization with a membership consisting of 150,000 to 200,000 local young professionals. Events that enrich a person’s social and cultural experience while enabling one to meet other young professionals in a friendly environment. Events consist of black tie galas to embassy affairs, informational seminars, outdoor adventures, night club parties and weekend getaways.

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  Mcneil technologies

  Oct 2005 - May 2007

  Senior analyst

  Served as Senior Analyst in the Defense Threat Reduction Agency’s (DTRA) Freedom of Information and Privacy Acts Office where my duties included the coordination of Freedom of Information Act (FOIA) and Privacy Act (PA) requests. As the IT Liaison for management and staff, managed software upgrades with DTRA IT support staff. This allowed the agency to keep their FOIA processing software up to date without downtime between upgrades and allowed the staff to process 50% more of their actions electronically. Created and maintain the agencies first e-FOIA/Privacy internal and external web pages which resulted in better public access to DTRA information and ensured internal consistency. Designed training material to include power point presentations, trifold information cards and internal agency notices for use in formal DTRA employee training on FOIA, Privacy, Personal Identifiable Information (PII) and System of Records Notices (SORN) that resulted in 45% of DTRA personnel to be trained in the appropriate application of FOIA, Privacy and PII exemptions and DTRA SORNs were among the best in DOD and known to be very thorough and complete. Created the materials, briefing slides, conducted the training and answered follow-up questions while personally training DTRA’s FOIA/Privacy staff on FOIA Xpress and Redact Xpress redaction software.Perform review and clearance of proprietary information found in DTRA contracts in response to FOIA requests as well as processed and reviewed official government contracts initiated by DTRA with private companies and other DODorganizations for release to the public. Provided oral and written advice and guidance to management, staff, and public requesters regarding disclosure of DTRA records under the FOIA and the Privacy Act. Routinely communicated with requesters and helped reduce the agencies appeal rate by more than 90%. Show less

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  Department of defense

  May 2007 - Oct 2014

  Declassification specialist / foreign disclosure officer / security manager

  Ensures that Joint Staff (JS) FOIA, Mandatory Declassification Review, 25 year Automatic Declassification, and Special Congressional Review actions are processed in compliance with all statutes, regulations, directives and in accordance with Executive Order 13526. Contracting specialist for a $1.8M contract of 10 contractors at three secured locations in DC metro area. Participate on contract technical evaluation board to select new contract companies. Provide JS equity recognition training in public unclassified and classified sessions to peers and high ranking declassification personnel. Represent the JS at external interagency working groups, interagency facilities and review efforts. Was the Joint Staff representative in a Department of Defense Lean Six Sigma and Business Process Review effort that was assembled to find efficiencies across DOD’s automatic declassification programs.Perform the duties of the JS Directorate of Management Foreign Disclosure Officer (FDO) and Division Industrial Security and Personnel Security Manager where my duties included working closely with the Foreign Disclosure community including the Joint Personnel Recovery Agency (JPRA), Army G2 (INTEL), OSD General Council, US Central Command and US Special Operations Command and high ranking personnel to sanitize and clear classified and unclassified documents for release to foreign governments and foreign nationals. As the Security Manager, overseeing the proper adherence to JS facility regulations and execution of monthly security checks on entrances and sensitive compartmented information facilities (SCIF), maintaining visitor access requests, clearance verifications and personnel security files for civilian, military and contractor personnel. Also, assist contracting officer representatives (COR) with exercising contract option years and acquiring new contracts and ensured that incoming JS personnel obtain necessary badges and computer access to perform their duties. Show less

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  Adventure wine llc

  Jun 2008 - now

  Wine educator
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  Us army reserves

  Mar 2013 - now

  Intelligence operations coordinator
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  Washington headquarters services

  Oct 2014 - Jul 2020

  As a Customer Experience (CX) Manager I manage an enterprise level portfolio comprised of the DOD Chief Management Officer, Office of the Secretary of Defense General Council, the DoD Inspector General as well as Washington Headquarters Services (WHS) and the Pentagon Force Protection Agency. Tasked with identifying cyclical trends in the service WHS provides to its customers and to work internally and externally to provide positive resolutions. Simultaneously working to improve the transparency of service delivery by updating case management software solutions; developing a WHS innovation award to increase employee engagement. Continually striving to improve the WHS customer experience from end to end service delivery. Show less Advance the Secretary’s legislative priorities by providing senior level review and clearance of DoD Senior Leadership and nominee congressional actions. Well organized and able to communicate timely, thoughtful, concise, specific information and specialized knowledge to senior management, superiors and subordinates. Draft correspondence in accordance with DoD manual for Written Material. Seamlessly collaborates with Congressional team members, Legislative staff and various OSD components. Specialized knowledge of the congressional hearing process and OSD equities. Daily review of congressional hearing statements, nominee APQs, and QFR-IFRs in accordance with DoDI 5230.29. Show less Department of Defense David O. Cooke Leadership Award recipient and Ambassador on behalf of the Secretary of Defense to the Combined Federal Campaign for 2018 to 2019. Simultaneously managed three DoD component campaigns that successfully met or exceeded their monetary goal. Able to work in a short-term, high-impact, bottom-line environment while providing a direct contribution to the community locally, nationally, and internationally. Ability to analyze data to identify and solve problems, provide clear and convincing oral and written presentations; plan and conduct training sessions as well as applying interpersonal and team building skills to motivate and guide culturally diverse groups toward goal accomplishment. Develop relationships within DoD and other Federal agencies to gain thorough knowledge of the operations of non DoD Federal agencies. Superior event planning and program and project management. Conducted all required operational, technical, and administrative training for 200 campaign managers and CFC keyworkers across the national capital area. Conducted special events planning at the DoD and organizational level; planned and executed a successful kick-off event for a Defense agency. Provide logistical support for CFC related special events to include liaison with representatives from more than 2,000 charities in the NCA campaign. Brief senior organizational leadership on national topics and provide periodic progress updates and recommending strategies to optimize organizational success on a weekly basis through face to face meeting and written status reports. Show less Provides administrative support to the WHS Director's Office to promote organizational efficiency through planning, organizing, and prioritizing work to accommodate dynamic demands and timelines and meeting participation and constantly keeping the Director and Deputy Director appraised of all pressing issues. Able to anticipates problems and develops creative approaches to resolving intractable situations/issues. Provide expert consultation on staff practices, operational procedures, and Director and Deputy Director’s intent with minimal intervention. Continually creating procedures, tools, and practices to ensure the front office team is operating optimally in the areas of correspondence and calendar management. Ensures front office staff is routinely providing daily executive support appropriate to meet the Director and Deputy Director’s requirements. Routine duties include managing special programs and projects. Regularly evaluates, tracks, and monitors administrative activities and provides weekly updates, or at the Director or Deputy Director's request. Offers expert coordination and consultation on actions and products for the WHS leadership and advise Deputy Director’s direct reports. Regularly hold meetings to share information with WHS subordinate organizations and consistently elevates concerns in a constructive manner and offers well researched and reasoned guidance. Routinely communicates, coordinates and collaborates across functions and organizations to maximize productivity. Show less Provide a variety of executive support services to the Immediate Offices of the Secretary and Deputy Secretary of Defense and the DoD Executive Secretary. Manage pending Secretary and Deputy Secretary correspondence actions and review Info Memos and Action Memos to ensure it meets the guidelines in DoD 5110.4-M, Manual for Written Material. Establish and maintain policies and procedures for managing unclassified and classified correspondence. Provide guidance for preparing and submitting Secretary and Deputy Secretary of Defense Correspondence. Control, assign action, collect tracking data, and prepare status reports for Secretary and Deputy Secretary of Defense incoming correspondence. Show less

  • Customer Experience Manager

    Aug 2019 - Jul 2020

  • Security Review Specialist

    Jan 2019 - Aug 2019

  • DoD Loaned Executive

    Jul 2018 - Jan 2019

  • Special Assistant

    Aug 2017 - Jun 2018

  • Staff Officer / Editor / Program Manager

    Oct 2014 - Aug 2017
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  Office of the under secretary of defense for acquisition & sustainment

  Jul 2020 - now

  The senior actions and operations officer and advisor on matters encompassing a wide-range of management and operational matters that affect the Office of the Under Secretary of Defense for Acquisition and Sustainment (OUSD (A&S)). I am responsible for the formulation and development of management policies, performance measurements, and improvements. I collaborate with the A&S staff in the development, implementation and execution of planning, programs and policies affecting accomplishment of program/operational meetings with Executive Directors and senior management personnel and in-tune with issues that will affect personnel, budget process, and other operational/management concerns/programs as well as advise senior leadership. I reach across the department of defense to share and to obtain information re: lessons learned in the management/staff arena with the goal towards improving the business rules of the A&S organization as a whole. Show less

  • Director Executive Operations

    Jun 2023 - now

  • Director, Commanders Action Group (CAG)

    Jul 2020 - Jun 2023