Experience

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  Océ - a canon company

  Jan 2010 - Jan 2012

  Key deliverable's:• Specifying and designing scalable print solutions in a wide range of commercial environments e.g. 5-machine single site systems, to enterprise wide solutions with multiple servers and over 100 MFDs.• Implementation of solutions, including user acceptance testing, through to customer sign off.• Establishing and developing effective working relationships with customers, both internal and external.• Support sales activity in identifying and developing further commercial opportunities within the existing customer base.• Delivery of customer training to system administrators, and build internal capability across the sales teams. Show less •UK B2B marketing of all Office and Print Room software supplied by Océ.• Development of a competitive software pricing policy with sales incentives based on product related targets to drive software sales across all business units and market sectors.• Product launches – Marketing Introduction of Canon software to key areas of the business, including back office systems such as inventory control, ordering systems, and licencing procedures.• Kick off meetings – Introduction to the Sales and Support teams of new or updated software releases at regular meetings.• Primary relationship holder for all external software suppliers, such as Objectif Lune, and Altman, and responsible for developing stronger working ties between those suppliers and both sales and technical support teams to ensure maximum benefit to all stakeholders. Show less

  • Document Printing Systems Engineer

    Jan 2005 - Jan 2012

  • Software Marketing Manager (temporary assignment)

    Jan 2010 - Jan 2011
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  Ait ltd

  Jan 2013 - Jan 2019

  Technical solutions specialist

  As a solutions specialist at AIT, I have been involved in the pre-sales presentation, the design, and then the implementation of a range of print management solutions that have enabled our customers to realise both cost savings and improved document security across their business. e.g. multi-server, multi-site, pay-for-print system at a large London University. supporting over 200 MFDs and 3000 students.Providing Expertise in: Office-Centric Print management software including:• Integration of PaperCut and Equitrac solutions• Altman Pcounter• Everyone Print• Xpr Enterprise embedded print management softwarePrint audit:• Cost-saving reports• Asset managementMain roles and responsibilities:Pcounter print & copy solutions; providing specialist Technical Support to external and internal customers. Focus on supporting both the pre and post-sales functions. Project-based installations from sales presentations, through implementation planning to installation.2013-2017 Salesforce CRM system - customer database updates and maintenance.2017-2019 Workbooks CRM system customer database updates and maintenance. Installation and support of embedded solutions on various manufacturers MFDs. These include Konica Minolta, Canon, Xerox, Sharp, Ricoh, Lexmark, HP and Océ.Technical liaison with Lexmark and Canon on testing and improving Pcounter embedded solutions.Creation of custom command-line scripts for print solutions.Hotline/Helpdesk support when required. Show less

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  Ricoh uk

  Jan 2019 - Jan 2020

  Pre-sales consultant

  As a Pre-Sales Consultant for Ricoh's Enterprise Solutions Group, I have supported sales teams in both the commercial and Public Sector, providing expertise in the sales cycle for a range of software solutions for Print and Copy Control.As a qualified PaperCut, UniFLOW, Pcounter, EveryonePrint and Equitrac Pre-Sales Engineer, I am responsible for the technical elements required in winning tenders and enabling Ricoh Sales to provide the high-quality software solutions required in the 21st Century. Show less

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  Auxilion

  Dec 2021 - Jan 2023

  Technology consultant

  Providing professional implementation and consultation on both HP and non-HP printing technology. Including the provision of installation, customization, and integration services. Responsible for configuring customer's print environment according to client’s business needs, and responsible for leading technical implementation within time and budget.

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  Sharp uk

  Jan 2023 - now

  Solutions consultant

  Supporting SBSUK internal & external sales channels with proactive pre-sales technical solutions support throughout the whole pre-sales process on both Sharp internally developed and third-party solutions. Providing subject matter pre-sales expertise on varied software solutions within the Sharp software portfolio, including Print Management, Document Management, Document Capture & Workflow. Coaching & developing the sales team/s so that they are better placed to promote and successfully sell Sharp solutions. Show less