Nilma Dahanayaka

Nilma dahanayaka

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location of Nilma DahanayakaColombo, Western Province, Sri Lanka
Followers of Nilma Dahanayaka2000 followers
  • Timeline

  • About me

    Account Manager Enterprise Western at Dialog Axiata PLC

  • Education

    • City & guilds, uk

      2021 - 2022
      Advanced diploma in sales management sales management
    • University of colombo school of computing

      -
      Bachelor's degree information technology

      External Degree

  • Experience

    • Dialog axiata plc

      Jun 2018 - now

      -Industry Expertise:Demonstrated expertise in IDC, Fiber, Cloud, Azure, and Fixed solutions, with 5+ years of experience .-Sales Achievements:Proven track record of achieving and exceeding sales targets, resulting in 100% revenue month on month sales target in corporate sales.-Client Relationship Management: Adept at fostering and maintaining strong client relationships, ensuring high levels of client satisfaction and retention through tailored solutions.-Technical Proficiency: Possess in-depth technical knowledge and certifications in IDC, Fiber optics, Cloud, Azure, and Fixed solutions, enabling effective communication with technical teams and clients. Show less Responsible in ensuring the timely and effective execution of allthe sales and marketing activities to achieve the monthly salestarget.Help sales generate leads, i.e.Identify potential leads for the cxrequirement of new sales.Excellent written and verbal communication skills, resourceful inthe completion of projects, effective at multi-tasking, highlytrustworthy and ethical response emails and queries in an efficientmanner.Develop professional relationships with ongoing customers throughexcellent customer service.o Identify customer questions, concerns, and overall needs. Show less

      • Account Manager Emerging Enterprise Western

        Dec 2022 - now
      • Customer Service Associate

        Jun 2018 - Dec 2022
  • Licenses & Certifications