
Timeline
About me
Account Manager Enterprise Western at Dialog Axiata PLC
Education

City & guilds, uk
2021 - 2022Advanced diploma in sales management sales management
University of colombo school of computing
-Bachelor's degree information technologyExternal Degree
Experience

Dialog axiata plc
Jun 2018 - now-Industry Expertise:Demonstrated expertise in IDC, Fiber, Cloud, Azure, and Fixed solutions, with 5+ years of experience .-Sales Achievements:Proven track record of achieving and exceeding sales targets, resulting in 100% revenue month on month sales target in corporate sales.-Client Relationship Management: Adept at fostering and maintaining strong client relationships, ensuring high levels of client satisfaction and retention through tailored solutions.-Technical Proficiency: Possess in-depth technical knowledge and certifications in IDC, Fiber optics, Cloud, Azure, and Fixed solutions, enabling effective communication with technical teams and clients. Show less Responsible in ensuring the timely and effective execution of allthe sales and marketing activities to achieve the monthly salestarget.Help sales generate leads, i.e.Identify potential leads for the cxrequirement of new sales.Excellent written and verbal communication skills, resourceful inthe completion of projects, effective at multi-tasking, highlytrustworthy and ethical response emails and queries in an efficientmanner.Develop professional relationships with ongoing customers throughexcellent customer service.o Identify customer questions, concerns, and overall needs. Show less
Account Manager Emerging Enterprise Western
Dec 2022 - nowCustomer Service Associate
Jun 2018 - Dec 2022
Licenses & Certifications
- View certificate

Business development foundations: researching market and customer needs
LinkedinJan 2022 - View certificate

Customer service foundations
LinkedinJan 2022 - View certificate

Excel: advanced formatting techniques (365/2019)
LinkedinJan 2022 - View certificate

Digital marketing foundations
LinkedinJan 2022 - View certificate

Managing and analyzing data in excel (office 365/excel 2019)
LinkedinJan 2022 - View certificate

Habits to win every day
LinkedinJan 2022 - View certificate

Sales strategies and approaches in a new world of selling
LinkedinJan 2022 - View certificate

Six sigma: green belt
LinkedinJan 2022 - View certificate

Sales: closing strategies
LinkedinJan 2022 - View certificate

Understanding and prioritizing data privacy
LinkedinJan 2022
Languages
- enEnglish
- siSinhala
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