
Qazi Umer Farooq
Virtual Assistant

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About me
Digital Marketing & E-commerce Professional | eBay, Shopify & Etsy Reseller | Online Arbitrage
Education

Al-Burhan
2023 -Alim E Deen Dars e Nizami
Arid Agriculture University
2018 - 2022Bachelor's degree Information Technology 3.64
COMSATS Institute of Information and Technology
2020 - 2020Associate's degree Marketing A+.webp)
Fazaia Inter College (FIC)
2004 - 2015Matriculation Computer Science A
Experience

Shopify
Oct 2018 - nowVirtual AssistantAs a Virtual Assistant specializing in Shopify store development and management, I have been providing comprehensive services since October 2018. My expertise spans various areas, including Shopify product hunting, order fulfillment, and paid advertisement management.In my role, I have successfully assisted numerous clients in setting up and optimizing their Shopify stores, ensuring an exceptional user experience and maximizing sales potential. From designing and customizing store themes to implementing effective marketing strategies, I have a proven track record of creating visually appealing and conversion-driven online storefronts.Furthermore, I excel in Shopify product hunting, utilizing market research and trend analysis to identify high-demand products that align with my clients' target audience. I have a keen eye for sourcing profitable products, enabling businesses to expand their offerings and stay ahead of the competition.Order fulfillment is another essential aspect of my services. I meticulously handle the logistics of processing and shipping orders, ensuring timely delivery and customer satisfaction. With a strong focus on quality control and efficient inventory management, I consistently meet and exceed client expectations.Paid advertisement management is a key area where I excel. I have extensive experience in running successful ad campaigns on various platforms, such as Facebook, Instagram, and Google Ads. Through data-driven strategies and continuous optimization, I help businesses drive targeted traffic, increase conversions, and achieve their marketing goals.My commitment to excellence, attention to detail, and strong organizational skills have enabled me to deliver exceptional results and build long-lasting client relationships. I am passionate about helping businesses thrive in the e-commerce landscape, and I am constantly expanding my knowledge and skills to stay at the forefront of industry trends. Show less

Amazon
Feb 2019 - nowAmazon FBA Reselling & Account ManagementSince February 2019, I have embarked on an exciting journey as an Amazon seller, building a successful business and providing valuable services to fellow sellers.As an experienced Amazon seller, I have gained a deep understanding of the platform's intricacies and the strategies required to thrive in the highly competitive e-commerce landscape. From product sourcing and inventory management to optimizing listings and implementing effective marketing campaigns, I have honed my skills in all aspects of selling on Amazon.In addition to my own thriving business, I have also extended my expertise to support and assist other sellers in their Amazon endeavors. Through my services, I have helped sellers navigate the complexities of Amazon's ecosystem, optimize their operations, and achieve sustainable growth.My dedication to excellence and customer satisfaction has earned me a reputation as a trusted partner among fellow sellers. I take pride in providing tailored solutions, strategic insights, and practical guidance to help sellers overcome challenges and maximize their success on Amazon.By combining my firsthand experience as a successful seller with my commitment to helping others, I have established myself as a valuable resource in the Amazon seller community. I am passionate about sharing my knowledge and empowering fellow sellers to achieve their business goals.Whether you are a seasoned seller looking to enhance your operations or a newcomer seeking guidance on starting your Amazon journey, I am here to offer my expertise and support. Show less

Vheelz
Oct 2019 - Feb 2020Social Media ManagerDuring my tenure at Vheelz, a startup company in the car poling niche, I had the privilege of serving as a Social Media Marketer, focusing on running effective Facebook ad campaigns.As a Social Media Marketer, I played a vital role in enhancing Vheelz's online presence and driving brand awareness. Leveraging my expertise in Facebook advertising, I strategically designed and implemented targeted ad campaigns to reach and engage the desired audience.Working closely with the marketing team, I analyzed market trends, identified key demographics, and crafted compelling ad content to effectively promote Vheelz's products and services. By continuously monitoring campaign performance and utilizing data-driven insights, I optimized ad performance, increased click-through rates, and generating valuable leads.As a result of my efforts, Vheelz experienced notable growth in brand visibility and engagement across various social media platforms. By consistently delivering compelling ad campaigns and engaging content, I contributed to Vheelz's success in reaching its marketing goals and expanding its customer base.I am proud of the contributions I made during my time as a Social Media Marketer at Vheelz. My experience in running successful Facebook ad campaigns and driving customer engagement has further strengthened my passion for digital marketing and social media management. Show less

Pizza King ISB
Nov 2019 - Jul 2020Branch ManagerAs a dedicated Branch Manager at Pizza King, a renowned fast food restaurant, I had the privilege of leading a high-performing team and overseeing daily operations with a focus on delivering exceptional customer experiences.In my role, I was responsible for ensuring smooth and efficient restaurant operations, including staff management, inventory control, and maintaining quality standards. I led by example, fostering a positive work environment that motivated and empowered team members to provide outstanding service and uphold the brand's reputation.With a strong emphasis on customer satisfaction, I implemented strategies to enhance the dining experience, ensuring prompt service, consistent food quality, and a welcoming atmosphere. Through effective communication and training programs, I cultivated a team of dedicated individuals committed to exceeding customer expectations.In addition to day-to-day operations, I played a pivotal role in driving sales growth and maximizing profitability. By analyzing market trends, monitoring competition, and implementing marketing initiatives, I contributed to increasing customer engagement and expanding Pizza King's customer base.Collaboration was a key aspect of my role as a Branch Manager. I worked closely with cross-functional teams, including kitchen staff, suppliers, and senior management, to optimize operational efficiency and maintain high-quality standards.During my tenure at Pizza King, I developed strong leadership skills, honed my problem-solving abilities, and gained valuable experience in the fast-paced food service industry. I am proud of the accomplishments achieved as a Branch Manager and the positive impact I made on the team and the overall success of the restaurant. Show less

Extreme Commerce
Feb 2021 - Aug 2021Incubation | Shopify ExpertDuring my enriching journey at Extreme Commerce's Incubator, Pakistan's leading EdTech startup, I spent six months immersed in a thriving co-working space. This dynamic environment provided me with the opportunity to connect and collaborate with like-minded individuals who shared a passion for entrepreneurship and digital innovation.As a member of the Incubator, I had access to a vibrant community of ambitious individuals, all driven by the desire to excel in the e-commerce and digital arena. The Incubator served as a hub for skill development, capacity building, and knowledge sharing, fostering an ecosystem that nurtured and supported entrepreneurial endeavors.Networking became a cornerstone of my experience at the Incubator. Through engaging events, workshops, and mentorship programs, I had the privilege of connecting with industry experts, successful entrepreneurs, and seasoned professionals. These interactions not only expanded my professional network but also provided invaluable insights and guidance that accelerated my personal and business growth.Incubator's diverse and collaborative environment facilitated the exchange of ideas, fostering innovation and creativity. Surrounded by like-minded individuals, I was able to forge meaningful partnerships, seek advice, and gain inspiration from fellow entrepreneurs on similar journeys.By immersing myself in the Incubator's energetic atmosphere, I had the opportunity to refine my skills, access valuable resources, and receive guidance from industry veterans. The support and mentorship received propelled my entrepreneurial aspirations, enabling me to navigate challenges and seize opportunities with confidence.I am grateful for the nurturing environment that Extreme Commerce's Incubator provided, which allowed me to develop professionally and personally. The experiences gained and the connections established during my time there continue to influence my entrepreneurial journey, shaping my path toward success. Show less

Ecomm Bright
Jul 2021 - nowCo-OwnerAs a dedicated co-owner, my role is crucial in driving the success of our company. Together with my fellow co-owners, I work tirelessly to ensure the growth and prosperity of our business.In my position, I contribute to strategic decision-making, guiding the direction of the company and aligning our goals with market trends and customer demands. I actively participate in developing and implementing business plans, overseeing operations, and managing key aspects of the organization.As a co-owner, I am deeply invested in the success of our team. I collaborate closely with our employees, fostering a positive and productive work environment that encourages innovation, teamwork, and individual growth. I lead by example, demonstrating a strong work ethic, integrity, and a passion for achieving excellence.Additionally, I actively engage in building and maintaining relationships with clients, partners, and stakeholders. By understanding their needs and expectations, I ensure that our company consistently delivers exceptional products or services and exceeds customer satisfaction.Being a co-owner requires adaptability, resilience, and the ability to navigate challenges with grace. I continuously strive to stay updated on industry trends, emerging technologies, and best practices, seeking opportunities to enhance our company's competitiveness and drive long-term success.Ultimately, as a co-owner, I am committed to our company's vision and success. By leveraging my skills, experience, and dedication, I aim to contribute to the growth of our business and make a lasting impact in our industry. Show less

Quraninc | Online Quran Learning Platform
Dec 2021 - nowSocial Media Marketing SpecialistServing as a dedicated SMM committed to spreading knowledge and promoting understanding of the Quran.In my role, I played a key part in developing and implementing social media strategies to effectively engage with our audience and raise awareness about our mission. Through strategic content planning, scheduling, and monitoring, I ensured a consistent and impactful online presence across various social media platforms.With a deep understanding of the organization's goals and values, I crafted engaging and informative social media content that highlighted the teachings and principles of the Quran. By curating meaningful posts, sharing inspiring quotes, and promoting educational resources, I aimed to connect with individuals interested in expanding their knowledge of the Quran.As the Social Media Manager, I monitored and analyzed social media metrics to evaluate the effectiveness of our campaigns. By leveraging data insights, I continuously refined our strategies to optimize engagement and reach a wider audience.Collaborating with a team of dedicated volunteers, effective communication, and teamwork, we successfully increased participation, donations, and overall community engagement.Working with a non-profit organization allowed me to combine my passion for social media management with a meaningful cause. The opportunity to contribute to spreading knowledge about the Quran and fostering understanding within our community was incredibly rewarding.As a result of our efforts, QuranInc.com experienced significant growth in its online presence and engagement, reaching individuals around the world and positively impacting their lives through the teachings of the Quran.If you are seeking a non-profit organization dedicated to promoting Quranic knowledge and understanding, I encourage you to explore QuranInc.com. Join us in our mission to foster unity, education, and enlightenment through the divine teachings of the Quran. Show less

GrowthRise Solutions
Aug 2024 - now- Oversee and manage all sales operations across the eBay account, ensuring smooth and error-free account activities.- Perform regular audits of eBay accounts to identify and resolve any issues, ensuring optimal performance.- Monitor monthly sales targets and listings limits to ensure targets are met within the defined timelines.- Track and manage payouts, ensuring timely and accurate processing.- Review and manage advertising campaigns, analyzing performance and adjusting strategies to maximize ROI.- Monitor profit margins and break-even points to ensure the financial health of the business.- Identify and remove any listings that violate platform policies, ensuring compliance with eBay standards.- Utilize data analysis tools and reports to assess campaign effectiveness and sales performance. Show less - Manage and oversee eBay accounts, ensuring there are no errors or discrepancies.- Handle and resolve cases related to items not received, ensuring timely and accurate resolutions.- Communicate directly with eBay support to resolve cases and ensure customer satisfaction.- Coordinate with the Tracking, Messaging, and Ordering departments to address and resolve buyer issues efficiently.- Provide daily reporting to management on case statuses (opened vs. closed) and overall performance.- Maintain and analyze case data using advanced Google Sheets formulas for streamlined reporting and performance tracking. Show less
Sales Account Manager
Dec 2024 - nowCustomer Service Management
Aug 2024 - Nov 2024
Licenses & Certifications
- View certificate

Strategies to take your eBay business to the next level
EBayDec 2024 - View certificate

EBay Advertising Dashboards
EBay AdvertisingJan 2025 - View certificate

Fundamentals to kickstart your eBay business
EBayNov 2024 - View certificate

Foundations of Digital Marketing and E-commerce
Google Career CertificatesDec 2022 
Finding Your Professional Voice: Confidence & Impact
University of LondonAug 2024- View certificate

LinkedIn Marketing Strategy
LinkedInMay 2023 - View certificate

Digital Marketing
DigiSkills.pkJun 2020 - View certificate

Freelancing
DigiSkills.pkJun 2020 - View certificate

Step up your eBay sales and operations
EBayNov 2024 - View certificate

Increase SEO Traffic with WordPress
CourseraMay 2023
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