Experience

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  中国人保财险

  Feb 2006 - Jul 2006

  Internship - domestic business risk division
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  Expeditors

  Oct 2006 - Jun 2017

  To assist the Department Manager in supervising a team of staffs to serve company’s top 3 customers’ (Samsung & Huawei & TCL) Air export demands and integrate business activities to achieve company’s strategic goal. • To assign teams, establish work process, and monitor staff performance to ensure customer satisfaction.• To oversee day-to-day operations and help subordinates to resolve problems.• To monitor staff performance, and conduct annual performance reviews.• To deliver on-the-job training to subordinates and entrust them with responsibilities.• To maximize revenues and minimize expenses for optimal profitability through optimal resource allocation and integration.• To assist in developing business plan and/or pricing schemes for new business opportunities and to provide business analysis reports to the management.• To maintain close ties with airlines and HKG/CAN gateways, and keep abreast of current market trends.• To recommend decisions on staff recruitment and retention.• To conduct business presentation and vendor conference to local and overseas customers to develop business relationships.• To take up additional assignments as required to meet with the Company needs Show less To assist the Assistant Operations Manger in supervising a team of staffs who serve Samsung & Huawei’s business in performing duties to achieve company’s profit objectives. • To book the space to the airline or the gateway team for the flight arrangement, to ensure both meet the customer and internal P/L requirement. • To check the Mawb and manifest information is correct before cargo arrive the destination• To verify the ULD and weight and billing info from the airline or the gateway and ensure it is correct and amend it.• To analysis the P/L status regularly to fine turn the problematic points to look for the improvement plan for the better P/L. • To supervise clerical staff for preparation of documents and ensure proper management and services deliveries, to set up the control tools for shipment handling monitor consistently.• To check and verify Hawb and Invoice prepared by subordinates. • To verify weight and charge discrepancy of each exceptional shipment with gateway or overseas. • To visit the customer for the sales call or the service review meeting. • To support the airline or gateway promotion project, analyse the carrier usage status and evaluate the airline or gateway performance. • To prepare the additional reports to the management team for the strategy consideration.• To keep to improve the daily workflow and process efficiency.• To monitor all shipment file and record correctly and timely, including keeping and disposal, as per OPS requirement.• To handle general enquiries from internal departments, customers and overseas offices and provide freight solution.• Disclaimer Statement: To take up additional tasks as required meeting the Company’s needs. Show less Perform all clerical duties in the department, to achieve its growth and profit objectives. • To book the space to the airline or the gateway team for the flight arrangement, to ensure both meet the customer and internal P/L requirement. • To issue the Hawb and Invoice correctness & completeness as per consignment instruction provided by customer service team.• To check the Mawb and manifest information is correct before cargo arrive the destination• To key in the specific events in the system to meet the customer’s requirement.• To check if the billing from the airline or the gateway is correct and amend it.• To close the recap and count the P/L shipment by shipment, and analysis the P/L status regularly to fine turn the better flight plan. • To supervise clerical staff for preparation of documents and ensure proper management and services deliveries. • To check and verify Hawb and Invoice prepared by subordinates. • To verify weight and charge discrepancy of each exceptional shipment. • To monitor all shipment file and record correctly and timely, including keeping and disposal, as per OPS requirement.• To handle general enquiries from internal departments, customers and overseas offices.• Disclaimer Statement: To take up additional tasks as required meeting the Company’s needs. Show less Lenovo in house team leader & On Site support to the customer Huawei as in house team leader• Proactively alert all relevant parties for any information discrepancy. Quick response is required.• To handle general enquiries from internal departments, customers and overseas offices.• In charge of payment settlement with customer.• To supervise the In house Team and back up the team on daily operation.• To follow up and monitor In house team member performance and motivate, train up the team to provide the best service to customer. Review the working process consistently make process more efficiency.• Work with Account manager, etc. to development and maintain customer result in profitable result. Join MBR meeting with Customer.• Coordinate ADM issue between office and In house team.• To take up additional tasks as required meeting the Company’s needs. Show less Assist in recruitment function, training coordination and other personnel function.1. Conduct talent search for specific positions independently when needed;2. Conduct first round interview & Interview arrangement follow-up;3. Perform follow-up as appropriate including reference checks, new hire orientation;4. Prepare contract and offer letter and process the on-boarding procedures;5. Manage and improve the recruiting system and process;6. Monitor staff movement, prepare and update regular staff name list, headcount report, organization chart,7. Recruitment status report, and prepare staff movement documents;8. Assist in team building activities and internal training programs;9. To take additional task as required by the company. Show less

  • Assistant Manager - Air Export

    Aug 2015 - Jun 2017

  • Supervisor - Air Export Operations

    Nov 2012 - Jul 2015

  • Operations Executive - Air Export

    Sept 2011 - Nov 2012

  • Account Management Coordinator

    May 2010 - Aug 2011

  • Account Management Assistant II

    Mar 2008 - Apr 2010

  • Personnel Assistant II & Branch Trainer - Administration

    Nov 2007 - Mar 2008

  • Personnel Assistant I - Administration

    Jan 2007 - Oct 2007

  • Temporary Clerk - Administration & Ocean

    Oct 2006 - Jan 2007
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  Dhl

  Oct 2017 - Oct 2017

  Account manager
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  Jayud

  Nov 2017 - Jun 2018

  Director
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  Leadercarry

  Jul 2018 - May 2020

  General manager
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  Firstwill group

  Jun 2020 - now

  Ceo

  Firstwill Supply ChainFirstwill Logistics TechnologyFirstwill Cargo AgentFirstwill International Trading