Erin Pulsfort

Experience

• 

  Cincinnati Eye Institute

  Jun 2002 - Sept 2012

  Patient Services, Satellite and Facilities Manager

  - Oversaw and ran the daily front office operations the main location as well as five satellite locations. - Setup, trained, implemented and maintained practice management system, NextGen. Trained over 350 end-users. - Trained and implemented multiple software applications throughout the company. - Recreated and continually revitalized the front-end check in process to ensure better flow, collections, and customer service. - Worked with the Director of Patient Accounts and the Vice President of Revenue to improve collections, improve quality of data entry and implemented new eligibility verification and software processes.- Managed the facilities dept which included maintenance for a 114,000 sq ft main office. - Successfully built and renovated seven medical offices, which included organizing and managing the move of equipment and staff. - Responsible for the annual facilities, construction and front office budget. Show less

• 

  Thomas Eye Group, PC

  Sept 2012 - Jan 2017

  Vice President of Operations

  - Oversaw and managed the daily operations of the main location for the practice with multiple departments specializing in general ophthalmology, anterior segment, retina, glaucoma, pediatrics, LASIK, aesthetics services and a thriving two operating room ambulatory surgery center.- Consistently implemented new technology, processes and equipment successfully into the practice and ASC. - Managed and mentored 85 plus staff members including clinical managers, technical staff, nurses, LPNs, and administrative staff where training and quality care was the emphasis.- Collaborate on establishing capital budget items and approving all purchases for the clinic and the ASC.- Accountable for the clinic and ASC operating budget; reconciled the ASC budget with its caseload monthly. In 2015, this resulted in a 30% increase in net income for the ASC.- Facilitated planning and spear headed construction of new 34,000 sq ft ASC and clinical space, including playing a pivotal role in maintaining the budget for the project, participating in inspections for occupancy, state architect and department of health. Served as practice representative and decision maker at construction meetings- Managed the main facility, including coordinating new maintenance contracts, preventative maintenance, repairs and service of ASC equipment, life safety systems and building system operations.- Point person for all ASC related inspections, including department of health, AAAHC accreditation; managed all ASC policies and procedures Show less

• 

  Charge Forward Group

  Jan 2017 - Aug 2018

  Chief Operating Officer

  - Responsible for the day-to-day operations of the business, including but not limited to, managing all financial functions of the business.- Work with support teams to resolve issues with products, services and/or accounting areas.- Set project timelines and keep vendor teams on task to complete milestones according to schedule.- Maintain project quality with hands-on management style working as the intermediary between dealer clients and vendors.- Coordinate all Human Resource functions including implementing health insurance for the company. Show less

• 

  Eye Health America

  Aug 2018 - Sept 2019

  • Vice President of Practice Integration Operations

    Apr 2019 - Sept 2019

  • Director of Practice Integration

    Aug 2018 - Apr 2019
• 

  Blue Alliance IT

  Nov 2019 - Mar 2022

  • Vice President of Integrations, Blue Alliance IT (formerly Path Forward)

    Feb 2021 - Mar 2022

  • Operations Director of Patient Access, Path Forward (now Blue Alliance IT)

    Nov 2019 - Feb 2021
• 

  Quanexus

  Mar 2022 - now

  Chief Executive Officer