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Timeline
About me
People & Culture Leader | Professional Development, Employee Relations, Leadership Development & ESG
Education

Institute of human resources management ( ihrm ) kenya
2003 - 2003Professional qualifications post graduate diploma human resources management
Strathmore college
1996 - 2000CpaCompleted part 1 and studied upto section 4

Jomo kenyatta university of agriculture and technology
2007 - 2010Master of science - ms human resources management and services
University of virginia - darden graduate school of business administration
2013 - 2013Grow to greatness: smart growth for private businesses, part i coursera 93.3%5 weeks study program with review of real business startups and growth models.Most entrepreneurship courses focus on how to start a business. Few focus on the next big entrepreneurial inflection point: how do you successfully grow an existing private business? This is the focus of this Course. It is based on the instructor's research and thirty years of real-world experience advising private growth companies.by Professor Edward D. Hess
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Jomo kenyatta university of agriculture and technology (jkuat)
2007 - 2010Master of science human resource managementActivities and Societies: Research Project : Factors that influence Employee Engagement and Retention

University of nairobi
1997 - 2001Bachelor of commerce marketingActivities and Societies: Marketing Students Association, Organising Secretary Rays of Hope International
Experience

Kpmg east africa
Dec 1999 - May 2003Responsible for designing and delivering a knowledge infrastructure for KPMG that allowed the consultants, forensic and financial audit teams develop, capture and share best practices from consulting assignments around the region through the NDOVU intranet and globally through KWORLD.Achievement: Established and maintained processes to ensure knowledge management efforts are shaping strategy, creating faster learning curves for new employees and informing decision making for clients in similar industries. Show less
Regional Knowledge Management Analyst
Jan 2002 - May 2003Executive Selection/HR Assistant
Dec 1999 - Dec 2001

Deloitte east africa
Jun 2003 - Dec 2003Human capital consultant-Lead assigned human capital projects in the areas of retention, engagement, compensation, talent management and organizational design. -Delivered timely and valuable human resource services and consulting to clients utilizing Deloitte service model, templates, resources and product suite, in accordance with company guidelines, standards and processes to ensure quality and compliance. Develop trusted relationships with client’s personnel.-Experience with general management consulting, including change management, organizational assessment and design, human capital, strategic planning, or talent management-Successful placements, matching the “needs” of the employer with the “best” qualified Executive level candidates/applicants. Other assignments worked on include Salary & Benefits Surveys, Due Diligence Review of Bank in M&A process, and Organization review and redesign. Show less

World vision
Jan 2004 - May 2006Supported the National Director in monitoring key outcome indicators based on the National Strategy while identifying gaps in the implementation process and developing appropriate intervention strategies to realign the implementation efforts with full participation of respective goal owners. She was responsible for:• Facilitating design and development of program for multi- donor projects in Agriculture, education, Water & Sanitation and Health. Including the HIV/AIDS.• Coordinating the implementation of special projects that are considered strategic, high profile, or high risk and require the participation of multiple groups. • Organizing, facilitating and taking minutes for the Advisory Council & Board meetings and development sessions. Show less Responsible for developing, supporting and facilitating knowledge and information management related to implementation of the World Vision Kenya Work Plan, including documentation of all key activities and learning points and producing knowledge products accordingly in order to facilitate replication of good practices and learning. . Played a key role in knowledge integration and dissemination, as well as introducing new tools and technology that enhanced the function of the WVK headquarters supporting 25 remote program sites.Achievements:-Developed the first Knowledge management strategy, work plan and system for WVK and managed the country KM budget . -Ensured effective process of collecting and disseminating lessons learnt from emergency operations, simulation exercises, workshops, seminars or trainings organised or attended by program officers as well as other relevant sources. Show less
National Strategic Initiatives Manager
Apr 2004 - May 2006Knowlege Manager
Jan 2004 - Mar 2005

Safaricom plc
Jun 2006 - Jan 2007Senior resourcing/ recruiting officerWhile responsible for Safaricom largest division –Commercial, lead a team of recruiters to ensure staffing of over 50 Direct hires per month. Developed effective recruitment processes to streamline costs, improve turnaround times and foster result driven production. Developed and facilitated the university / collage career fair programs increasing our company’s brand awareness with top universities attracting stellar graduates- some of the top performing talent.

Nextstep consulting limited
Jul 2008 - Mar 2010Developed and implemented HR strategies and initiatives aligned with the overall business strategyBridge management and employee relations by addressing demands, grievances or other issuesManage the recruitment and selection processSupported current and future business needs through the development, engagement, motivation and preservation of human capitalDeveloped and monitored overall HR strategies, systems, tactics and procedures across the organisation while nurturing a positive working environment. Show less Working in collaboration with Life Ministry in Universities and colleges across Kenya, -Educated students to make informed decision on career choices-Assisted students in planning education and skills development according to their interest-Facilitated career development program in college and monitored students' progress-Helped students in mental preparation for transitioning from school to college-Gathered and compiled information about changing trends in education and job market. Show less
Human Resources Manager-KIPPRA
Nov 2007 - Mar 2010Youth Diversity & Career Coach
Jan 2007 - Jan 2010HR Consultant- Oxfam GB (HECA)
Jan 2007 - Jan 2009Communities of practise Coordinator- Knowledge Management
Jul 2008 - Oct 2008

Nextstep consulting limited
Sept 2010 - Mar 2011The State University of New York, Center for International Development (SUNY/CID) is a Parliamentary Strengthening Program (PSP) jointly funded by USAID and DFID to further enhance the Kenya National Assembly’s (KNA’s) key legislative, budget, oversight and representation functions and to consolidate the body’s growing links to academic and civil society expertise and resources.Contracted as Organisational Development Consultant providing training for Senior Parliamentary Staff and Commitees in the Kenya National Assembly on Improving operational efficiency, People Management , Operationalizing the Strategic Plan, Applying Emotional Intelligence (EQ) at work and Manager /Leadership Coach. This was part of Parliamentary staff development program Show less We are consulting organisation providing advisory and strategy implementation services to clients in the public and private sector. In this role I am responsible for: • Conducting recruitment / head hunting for Executive Level as well as graduate positions. • Supporting the development/ updating of HR policies & procedure as per ISO standards as well as developing job descriptions.• Developing and implementing performance management systems based on the Balanced scorecard approach• Conducting salary and benefits surveys• Conducting employee satisfaction surveys as well as employee engagement surveys.• Am also an excellent trainer in all management and competency based issues. Certified to deliver Emotional Intelligence, Creativity & Innovation and Critical Conversation at work! Show less The USAID/Kenya’s AIDS, Population, and Health Integrated Assistance Program in North Eastern Province (APHIA II NEP) is implemented by the Pathfinder-led Team, including Management Sciences for Health, and IntraHealth International Inc. in collaboration with local health and development stakeholders.The APHIA II North Eastern project applies a three-pronged implementation strategy that includes: (1) strengthening access, quality, and integration of facility-level services by upgrading the knowledge and skills of health workers, supporting management and leadership, and improving access to health services; (2) improving and supporting community capacity by building community involvement and mobilization, applying successful prevention models to increase coverage and expand services to target groups, and train and support NGOs/CBOs; and (3) Building multi-sectoral collaboration by developing and supporting existing structures. This project is implemented in partnership with the Ministry of Health (MOH).AS Consultant, I was involved in developing curriculum, training and providing advisory services to over 50 healthcare managers and supervisors who went through the Human Resources for health (HRH) training focusing on performance management and related employee relationships that influence performance. Show less
USAID/ SUNY Parliamentary Program
Nov 2007 - Mar 2011HR & Organisation Development
Feb 2007 - Mar 2011HRH Consultant -PATHFINDER Kenya
Sept 2010 - Dec 2010

Strathmore business school
Mar 2011 - nowAdjunct facultyUSAID supported the launch of the Leading High-Performing Healthcare Organizations program (LeHHO) for senior health leaders in Kenya in 2011. Offered at Nairobi’s Strathmore Business School, the program is the result of a successful partnership between Strathmore and USAID’s Leadership, Management and Sustainability (LMS) project in Kenya supporting the Ministry of Health. Worked as faculty staff responsible for training needs assessment of the participants in relation to the Human resources field, developing the training material, training delivery, pre- and post-training assessments. This is part of the Human Resources for Health (HRH) program in partnership with Ministry of Health and Management Science for Health (MSH). During the 4 cohorts, trained over 150 healthcare managers and supervisors. The training included1. Principles of Human Resources in Health sector2. Health sector talent sourcing , retention and development3. Performance management - measure what matters4. Employee wellness- health sector staff dynamics of work life balance.5. Stress and conflict management.6. Employee coaching and leadership development7. Managing diversity and cross cultural incision.8. Managing with emotional intelligence- communication. Show less

Pwc
Jul 2011 - Dec 2011Manager, people and changeElizabeth was appointed to lead the human resources and organization development advisory Change management - Plan, develop, and coordinate change strategies; identify integration points with other change management efforts including: • Business Transformation – Advise senior leaders around strategy implementation, corporate communications and stakeholder analysis• Organizational Development and Design – Conduct organizational assessments, make recommendations, and manage change• Culture – Guide companies in the articulation and infusion of a culture that supports their corporate strategy and goals; develop supporting programs• Talent Management – Implement strategies and programs around talent acquisition, retention, review processes, succession planning, and workforce planning• Learning and Development – Conduct assessments and establish training and leadership development programs for all levels of an organization• Proven Consultation skills to assist the client and organization to be able to apply change management in an effective and efficient way.• Apply a structured change management approach and methodology for the people side of change for business/function Show less
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Rwanda development board (rdb)
Jun 2012 - Dec 2013Under the African Development Bank, Competitiveness and Enterprise Development Project Phase II, whose aim was to promote private sector led growth for poverty reduction in Rwanda. Given RDB is the lead institution on private sector development the focus of this programme centered on :• Provision of implementation support to the HCID department to effectively operationalise its strategies and deliver projects. • Institutional capacity building of the department, including designing and establishing management and delivery systems and processes.• Individual capacity building. This includes both formal training and on the job coaching and mentoring to the Head of the Department, Heads of the Divisions within the Department and other key staff members. It also includes advice on external training required and skills development strategy for the Department as a whole.• Completed and reported on the 2012 Rwanda National Skills Audit covering. 8 priority sectors.YOUTH EMPLOYMENT PROGRAMSWorked closely with government agencies, networks of vocational training associations and employers’ organization in order to develop and implement successful youth employment interventions. Conducted detailed assessments to understand existing hindrances to youth training and transitions to employment.Coordinated the design and the implementation of youth focused skill development modalities including institutional training, job placement/apprentice, job shadowing among others. Supported the implementation of the Youth Employability skills training - AKAZI KANOZE sponsored by USAID Show less Responsible for reviewing and revamping the National Internship program that focused on Youth Employment opportunities within the public sector. Developed a central placement system that ensured participation of Public sector, private sector and Donor agencies to ensure graduating youths obtain employment and apprenticeship opportunities. Collaborated with multiple stakeholders to ensure disadvantaged or marginalised youths are provided access to those opportunities.Achievement: - Developed the National skills Councils Framework and strategy to ensure that private sector players engage with Government and Multi- agencies in addressing skills gaps and shortages in the 8 priority sectors ( Agriculture, Tourism, Manufacturing, Mining, Real Estate, Education & ICT, Energy and Financial Services) - Developed and Implemented the Career Guidance Framework for Higher learning institutions and trained personnel in 30 Institutions on application of the tools. This was in a bid to address the future labour market shortages by providing timely career choices aligned with national priorities. Show less
Senior Advisor, Human Capital & Institutional Development
Jan 2012 - Dec 2013National Internship Program Advisor
Jun 2012 - Jun 2013

Rwanda workforce development authority
Jun 2013 - Mar 2014Tvet career education & employment strategy advisorContracted to support the Workforce Development Authority that oversees the TVET schools in Rwanda to develop a career guidance framework. This was developed in line with the VISION 2020 and EDPRS II to address -Mismatch between the training and individual career goals-Critical skill gaps and shortages in Rwanda-High unemployment and under employment-Promote national Employment strategy (NEP)The strategy was adopted and I lead the roll out all Integrated Polytechnics and TVET schools while ensuring buy in from all district school and management. To ensure sustainability I trained the Career and Employment Liaison officers in each institutions and also developed partnership MoU's with private companies to provide internship/ apprenticeship opportunities in exchange for skilled labour. Show less

Workforce development consultant
Jan 2014 - Mar 2014Kigali employment service center strategyIn collaboration with City of Kigali and the GiZ ECo Emploi program, support the Kigali Employment Services in developing a Strategic plan to support youth employment in Rwanda alongside other Workplace / employ-ability skills experts. This was the first Public Youth Employment and career services center. This was in line with the National Employment Program(NEP) advanced by Ministry of Labour and workforce development strategy to address critical skill gaps and youth. unemployment especially with at risk populations. Show less
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Rwanda development board (rdb)
Apr 2014 - Jul 2014Technical advisor to ceo-rdbWorking with Rwanda Development Board as a Technical consultant supporting the newly appointed CEO (also Cabinet Minister) to provide strategic and operational support in relation to the internal organization redesign and monitor strategic investment investments and stakeholder dialogues on behalf of the CEO. Responsible for coordinating the implementation of senior management decisions, conducting research on policy and operations issues related to skilled labour availability and investment promotion related issues. Drafting position papers on strategic investment choices, follow-up of bilateral meetings and Cabinet resolutions related to investment in Rwanda and related workforce developments. Leading the transformation of the Human Resource Division reviewing staffing issues and monitoring KPI’s as well staff capacity building. team. Show less

Workforce development consultant
Jun 2014 - Aug 2014Youth employment program assessmentsUSAID commissioned a study of youth employment services which is being conducted by KPMG. Was contracted as independent consultant to design the study of various Donor funded and government employment service providers. The objective of the assessment was to review current practices that would inform the design, structure, and legal formation of a local entity, which will coordinate the activities of youth workforce development. Lead the team that conducted research through FGD with key Stakeholders covering at risk youths, Private sector employers, government and granting agencies isn support of Youth Employment programs. Show less

Millicom
Sept 2014 - Dec 2016Tigo rwanda, people directorCountries worked with: Rwanda, Ghana, DRC,Tanzania, Chad and Senegal Maintained effective relationships with managers and developed strategies on Talent acquisition and Development Coordinated with managers and made required organisational changes for various jobs.Participated in meetings with managers and supervisors and maintained knowledge on various assigned programs including knowledge transfer programs, secondment programs, and succession plans. Developed and implemented the leadership development programs.Support and advise local HR and Operations on managing employee expectations, retention and engagement of Compensations & Benefits programsDelivering practical Comp & Ben outcomes to difficult and ambiguous situations.Left due to Acquisition of company by Airtel. Show less

Global health corps
Jun 2017 - Dec 2017Africa regional directorProviding strategic program and operational leadership for country teams to achieve significant impact in cultivating the next generation of health leaders. This combines human capital development with partnership-building, entrepreneurship, and management. Currently leading and managing a high-performing team of East and Southern Africa Program Managers in order to: cultivate key relationships with placement organizations and content partners; serve as a lead trainer in fellow workshops and retreats; provide regular fellow support; support expansion of alumni programming; oversee regional operations, and overall, provide strategic guidance for the strengthening, growth and expansion of GHC in Africa. Show less

Mfk group
Jan 2018 - Jun 2018Group strategy & operations consultantProvide consulting and coaching to business leaders in 4 subsidieries including best practices, common methodologies, available tools, etc regarding human resource issues in the areas of organizational design, talent management and compensationDeveloped and executed an integrated Salary Planning and Short Term Incentive program within the Performance Management Process to successfully meet tight timeframe with high level of accuracy.Led the annual performance management program and developed staff incentives to drive sales and growth of the business. Developed engagement and communication programs to boast employee morale and productivity while reducing conflict and litigations. Provided critical support during union negotiations, avoiding costly concessions or work stoppages.Implement multiple layers of diverse programs and processes that address needs of the business. Show less

Bboxx
Jun 2018 - Aug 2019Head of hr - africaCountries supported: Rwanda, Kenya, DRC, Togo, Mali, SenegalServed as a key member of Leadership team in developing sustainable workplace capabilities and a performance culture to encourage productivity and deliver desired outcomes. Had overall responsibilities for the development and implementation of our Workforce Development Strategy (People Plan) and achievement of all Corporate people related objectives and targets as set out in the annual business plan.Lead and developed our people support functions, including learning & development, business partnering, recruitment, HR services and internal communications. Actively providing consultative services to Management regarding country level and business policy compliance.Prepare compensation analysis (internal equity and market analysis) and gather compensation market trends. Present findings to management. Support the design of compensation systems to maintain competitiveness in line with BBOXX Corporate pay philosophy and provide compensation recommendations e.g. for new hires, promotionsLead the HR teams in Africa, China and UK in implementing the Cornerstone HRMS system- Core, Performance Management and Succession Planning Modules. Show less

Andela
Sept 2019 - Apr 2020Director of peopleAndela is an engineering-as-a-service business that helps companies build remote teams quickly and cost-effectively. We have 1,000+ software engineers working as full-time, embedded members of development teams at over 200 leading tech companies. Provided leadership developing a culture that enables employees to perform in accordance to a Andela's objectives; Effectively plan, design, develop and evaluate human resource-related initiatives that support organisational strategic goals. In addition, lead performance management, engineering talent acquisition & assessment, and effective labor relationships, including negotiating and administering labor agreements. Facilitated the implementation of software engineers and staff competency frameworks and performance evaluations. Show less

Smart africa
Dec 2019 - Apr 2021Human resource advisor (remote)Providing a pro-active comprehensive HR service to managers and all employees within the Company. This includes: recruitment and selection; employee relations; learning & development; policy and procedures; reward; coaching; and project work as required

King faisal hospital rwanda
Jan 2021 - Jun 2022Senior leadership to drive strategic direction of the organisation. Provides leadership and management to all service delivery units of the hospital. The scope of the role is to ensure a high standard of person centred & industry leading supports through innovative thinking, continuous improvement, and commitment to excellence.Provide leadership in Human resource and organisation development initiatives; Lead and deliver on major corporate projects and change management programs; Oversee development and implementation of HR policies, budgets and strategies. Show less
Chief Shared Services Officer
Jan 2021 - Jun 2022HR & Organistion Development Consultant
Jan 2021 - Mar 2021

Self-employed
Jul 2022 - Jun 2024Human resources consultantProviding expertise to companies in the areas of recruiting and onboarding employees. Additional responsibilities include managing employee relations, pay and benefits structuring, Leadership and management training, executive consultation, and employee dispute resolution.

Wpp-scangroup
Jul 2024 - nowGroup diretor, people & culture
Licenses & Certifications
- View certificate

Human resources: compensation and benefits
LinkedinJul 2022 - View certificate

Hr as a business partner
LinkedinNov 2019 
The manager's toolkit: a practical guide to managing people at work
Birkbeck, university of londonMar 2018- View certificate

Circular economy business strategies
LinkedinNov 2024 - View certificate

20 habits of executive leadership
LinkedinFeb 2022 - View certificate

Healthcare organizations and the health system
Rutgers universityJul 2021 - View certificate

Human resources: pay strategy
LinkedinSept 2020 - View certificate

People analytics
University of pennsylvaniaSept 2018 - View certificate

The power of team culture
University of pennsylvaniaJan 2018 - View certificate

Inclusive leadership
LinkedinNov 2021 - View certificate

Creating a high performance culture
LinkedinJan 2021 - View certificate

Management fundamentals-business of healthcare
Penn medicine, university of pennsylvania health systemJul 2019 - View certificate

Essentials of global health
Yale universityDec 2017 - View certificate

Healthcare data, security, privacy. & compliance
John hopkins universityDec 2023 - View certificate

Building resilience
LinkedinJul 2020 - View certificate

Demonstrating accountability as a leader
LinkedinJul 2021 - View certificate

Managing as a coach
University of california, davisJan 2018 - View certificate

Introduction to esg: environmental, social, and governance
LinkedinNov 2024
Languages
- enEnglish
- swSwahili
- frFrench
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