Experience

• 

  Moka&more ( student job)

  Jan 2012 - Jun 2015

  Branch manager at moka & more

  • Took part in organizing the branch opening by preparing zoning layout and shift schedules as well as monitoring employee performance and product quality.• Coordinated with relevant stakeholders.• Proposed operation plans, such as increasing sales output, reducing labor direct cost and mitigating waste, in addition to ensuring their complete implementation.• Lead a team of six members by arranging time schedules, allocating tasks and handling work related conflicts. • Held several interviews to potential employees. • Conducted employee training in a systematic way to linearly merge new workforce onto the field.• Focused on customer satisfaction by addressing any complaints and acting upon them in order to acquire and maintain regular coming customers.• Conducted inventory and quality management to ensure a continuous and flawless service. Show less

• 

  Xo wine stores ltd

  Aug 2015 - Jan 2019

  Business development manager

  • Monitored and analyzed the existing distribution system, then led the work on implementing new strategies in order to have a more efficient operation in product distribution.• Developed and implemented a new and efficient product distribution network in Abuja, Nigeria’s capital, that targets a new market and that is expected to increase sales figures by a significant amount. The distribution network was setup in a minimal cost method that is an improvement to the existing networks set up in other cities. • Studied sales figures periodically to identify specific trends and demand volumes, as well as, proposed new ideas to increase the sales volume and reach the targeted market.• Documented sales data by preparing templates, which are filled by sales employees, in order to organize the required data and make the analyses easier.• Frequently prepared financial documents of relevant information and statistics that were submitted to the higher management.• Trained and supervised employees, as well as, monitored key performance indicators regarding staff performance to meet organization’s standards of work and meet the quality expected by customers.• Performed personal relationship approaches in order to maintain customer satisfaction and enhance sales figures.• Controlled and monitored product stocks in warehouses as part of inventory management.• Dealt with suppliers and distributers of products on a weekly basis.• Monitored logistics of products starting from shipment until delivery to the market. Show less

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  Expeditors

  Jan 2019 - now

  - Budgeting – Prepare a yearly budget that increases the revenue and challenges the sales team in order to secure a growth over the previous year. - Sales – Create a comprehensive sales program to secure and maintain new customers. Identify needs and sell tailored services that provide value -added solution to potential clients. - Credit and Collection – Extending efforts towards protecting the company by obtaining credit agreements and coordinate with accounting team in order to support on collection. - Operations – Run the operation and make sure we keep Expeditors standards when it comes to customer service. - Service Providers – Find the right service provider and build a strong relationship in order to provide an up to standard service to clients. - Manage and operate security systems (access control, fire alarms, intrusion system etc...)- Be a part of the District Business Review meeting to discuss security-related issues, concerns,and best practices.- Coach employees and management on how to complete incident reporting per the SecurityIncident Reporting Standard.- Take the lead on all district security incident investigations, in coordination with Regional andCHQ Security.- Support Business Continuity Plan development and testing.- Support full implementation of Expeditors Security Standards in all areas of the respectivefacilities. Show less • Analyzing the market and preparing target lists for each type of industry.• Searching for potential clients, researching their company structure, and getting in touch with the person in charge to set primary meeting.• Establishing their business model, need assessment, and client pain point to come up with appropriate solutions.• Assessing the market/competition to know what must be offered to the client in terms of product and price, keeping them satisfied while securing a fruitful deal.• Closing clear deals in unstable environments.• Leading, monitoring, and following up on shipments, while intervening in the operationswhenever needed.• Maintaining good communication skills and coordination during stressful and difficultsituations.• Completing required trainings and keeping my knowledge updated on market variations whilecomplying with the company’s vision and strategy• Closing Class A global accounts / agreements / contracts. Show less

  • Account Manager Support ( Global Account )

    Aug 2022 - now

  • Warehousing & Distribution Product Lead | Health,Safety and Security Manager

    Sept 2021 - now

  • District Sales Executive

    Jan 2019 - Sept 2021