Experience

• 

  Videocon international limited

  Sept 2003 - Dec 2004

  Testing technician

  I have worked testing and repairing PCBs for all types of assembled TVs.

• 

  Aver software technologies ltd

  Feb 2005 - Apr 2006

  Field service technician

  I have worked on the repair of digital photo lab printing machines.

• 

  Monk automation pvt ltd

  Jun 2008 - Feb 2024

  * Technically validating and selecting automation products resulted reduction in inventory.* Prepared technical documents (Control Philosophy, SOP, System Architecture) for projects, reducing on-site engineer time and costs.* Led the escalation response for complex technical challenges, swiftly delivering effective solutions, and ensured a consistently positive customer experience by promptly addressing and resolving intricate technical issues. * Led project team in strategically planning, meticulously executing, and successfully closing numerous projects, attaining an impressive on-time completion rate, while maintaining a commendable adherence to budget constraints.* Expertly cultivated stakeholder relationships, aligning project goals with business objectives for enhanced effectiveness. * Successfully provided precise instructions to the team of engineers for efficient management of on-site project activities, while also delivering consistent technical support to ensure the uninterrupted advancement of project tasks.* Skillfully cultivated and sustained robust relationships with crucial stakeholders and vendors, resulting in the punctual accomplishment of project milestones and the implementation of cost-effective solutions. * I have successfully executed commissioning projects across multiple sites and enriched junior engineers with hands-on expertise through training initiatives. * I have executed commissioning projects at various sites and have also managed individual projects.

  • System & Application Manager

    Aug 2020 - Feb 2024

  • Project Leader

    Mar 2017 - Jul 2020

  • Team Leader (Project)

    Aug 2012 - Feb 2017

  • Senior Project Engineer

    May 2010 - Jul 2012

  • Project Engineer

    Jun 2008 - Apr 2010
• 

  Mufront technologies

  Mar 2024 - now

  Sr. manager (technology)

  * Technically Validate and Select Automation Products: Apply rigorous technical evaluation processes to select automation solutions, resulting in a substantial reduction in inventory and optimized product management.* Develop Comprehensive Technical Documentation: Create detailed technical documents, including Control Philosophy, Standard Operating Procedures (SOPs), and System Architecture diagrams. This documentation streamlines project execution, reducing on-site engineer time and associated costs.* Direct Escalation Response for Complex Technical Challenges: Lead the escalation process for intricate technical issues, swiftly delivering high-impact solutions. Ensure a consistently exceptional customer experience by promptly addressing and resolving complex technical problems.* Lead Electrical Design and Automation Teams: Manage and guide both the Electrical Design and Automation teams, fostering collaboration and innovation to achieve project goals and enhance overall performance.* Improve Overall Customer Experience: Implement strategies to elevate the customer experience, focusing on responsiveness, quality of service, and effective resolution of issues.* Manage Project Life Cycle and Parametric Studies: Oversee the entire project life cycle, including all parametric studies and analyses, to ensure successful project delivery from inception to completion.* Handle Technical Difficulties: Address and resolve technical difficulties efficiently, leveraging expertise to overcome challenges and ensure smooth project execution. Show less