Experience

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  Vineyard veterinary hospital

  Jan 2002 - Mar 2003

  Veterinarian

  Full-time general practice with exposure to theriogenology

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  Balmain veterinary hospital

  Apr 2003 - Aug 2005

  Veterinarian

  Full-time general practice at Rozelle and Drummoyne, Sydney Inner West

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  Tai wai small animal and exotic hospital

  Sept 2005 - Sept 2006

  Veterinarian

  Full-time general practice with exposure to exotics

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  Locum veterinarian

  Oct 2006 - Mar 2007

  Veterinarian
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  I love dogs, inc.

  Jan 2007 - Dec 2008

  Veterinarian

  E-commerce start-up. Founding consultant veterinarian, dog vitamin & supplement formulation, web design, online veterinary advice, trade shows

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  Island veterinary services ltd.

  Apr 2007 - Oct 2017

  Veterinarian

  Full-time general practice with after-hours emergency on-call supporting a close-knit, diverse community of 25,000 expatriates and local Chinese in Discovery Bay. Acquired by Doctors Beck & Stone in November, 2015

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  Northside vet

  May 2015 - Sept 2015

  Founding director

  Established Northside Vet Ltd in May, 2015, Discovery Bay, North Plaza and was acquired by Doctors Beck & Stone in September, 2015- established a successful social media campaign to promote business

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  Doctors beck & stone

  Sept 2015 - Oct 2017

  Veterinarian

  Full-time lead experienced general primary care veterinary practice supporting a close-knit, diverse community of 25,000 expatriates, local Hong Kong and Mainland Chinese in Discovery Bay- established and oversaw fit out of a brand new, state-of-the-art veterinary hospital- trained and mentored support staff- successfully navigated challenges with merging into a large international veterinary group

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  Vetcell therapeutics usa

  May 2016 - Nov 2016

  Veterinarian

  Double-blinded allogeneic stemcell clinical trial on dogs with hip osteoarthritis

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  National veterinary care ltd

  Oct 2017 - Feb 2019

  As a Regional Manager, I had successfully led and provided support to a portfolio of 7 general veterinary practices and 1 veterinary emergency center, covering the Mid North Coast, Sydney,and South Coast of NSW. This portfolio had a combined annual turnover of over AUD$12 million and includes 200 team members. As a Regional Manager, I had full operational and financial responsibility for these clinics, overseeing Practice Managers and acting as a business coach for Practice Managers and Lead Veterinarians. I ensured the performance of the business through Profit & Loss management and standards of care, while being accountable to the General Manager of Operations. My responsibilities also include overseeing human resources, marketing activities, financials, and facilities in alignment with clinic plans and NVC policies and procedures. Key areas of focus include client care and satisfaction, patient standards of care, team leadership, financial and business management, as well as demonstrating strong behavioral competencies. Show less As a Veterinary Manager at National Veterinary Care Ltd (ASX: NVL), my main responsibility is to manage and supervise the clinical function of a cohort of veterinary clinics. I successfully ensured excellent standards of care in medically assessing, diagnosing, and treating animals presented to the clinic in collaboration with clinical teams. I fostered a strong working relationship with the Lead vet and Practice Manager in each clinic which lead our teams to achieve clinical and business success. Key areas of focus in my role include maintaining high standards of care and client service, providing team leadership, continuous education, ensuring compliance with occupational health & safety (OH&S) regulations, and general business management. Show less

  • Regional Manager NSW

    Sept 2018 - Feb 2019

  • Veterinary Manager

    Oct 2017 - Feb 2019
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  Heska australia

  Mar 2019 - Aug 2021

  Territory manager nsw/act

  As a Territory Manager at Heska Corporation (NASDAQ: HSKA), responsible for sales, installation, training, and support of blood diagnostic equipment in NSW and the ACT, I have achieved notable successes. These include signing up the first practice within the first month of operation, closing capital sales with multiple research institutes, and securing a multi-site contract within three months. I have also successfully onboarded and provided support to a leading Veterinary Specialist and 24- hour Emergency Hospital, as well as closed Heska Australia's largest contract with an important Veterinary group with over 30 locations. Additionally, I have completed a rolling deployment and installation of equipment, including remote installations, coordinating with practice schedules, IT, and PIMS. I have established a loyal customer base through friendly and prompt support response, successful troubleshooting, and exceeding customer expectations. Furthermore, I have developed strong relationships with external stakeholders such as PIMS providers, IT contractors, and Commercial Pathology Laboratories. I have also hosted a webinar to promote Heska via Continuing Veterinary Education to the Australian Veterinary community. Show less

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  Healius limited

  Sept 2021 - Jul 2023

  National veterinary pathology business development manager

  At Specialist Veterinary Services (SVS) Pathology Network, our focus is on providing diagnostic pathology services for companion animal, equine, production animal, and exotic animal veterinarians, as well as university and research institutions. We operate through state-based local businessunits, including Vetnostics, QML/TML Vetnostics, ASAP Laboratories, and VetPath. As the National Veterinary Pathology Business Development Manager, my role is to maintain existing client relationships, establish new client relationships by identifying business opportunities, and implement strategic plans, generate CPD content, oversee social media (achieving a 250% growth in laboratory followers) and email marketing initiatives. I lead a national team of veterinary liaison officers to effectively grow revenue year on year. Show less

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  Idexx

  Jul 2023 - now

  Laboratory key account manager