Experience

• 

  Promotion & design s.a.r.l. (pre-press services and printing solutions)

  Jan 1994 - May 2007

  ● Led a team of 10 employees, enhancing team unity and resolving conflicts.● Provided excellent customer service to retain customers and increase company’s profits in a highly competitive environment.● Maintained high quality output material and proper functionality of equipment and machines● Closely supervised bookkeeping records, profit generating transactions and inventory supplies. ● Effectively synchronized tasks to ensure timely delivery of output material and high quality of films, plates, graphic designs, digital color correction and printing solutions.● Engaged in self-learning techniques to acquire proficiency in Adobe Suite and imaging software.

  • Manager

    Feb 2003 - May 2007

  • Production Supervisor

    Jan 1994 - Jan 2003
• 

  Conscience vc

  Jun 2007 - Oct 2013

  Self-employed

  ● Independently approached 50+ potential customers to build client base.● Used Adobe Suite to design 2 yearbooks, 10 magazines, 5 newsletters and other miscellaneous printed material including professional color correction of 1000+ high-resolution pictures to meet customers’ specifications in a timely manner.● Performed high detail-oriented work to exceed customer expectations.● Engaged in self-learning techniques to keep track of evolving printing technologies and software.

• 

  Al-rabih general services

  Nov 2013 - Nov 2014

  Office manager

  ● Saved 2 hours + of paperwork per day by creating an easily accessible electronic filing system, by organizing customers’ demographic data within Excel spreadsheets and by facilitating access to accounting records using Excel formulas.● Built strong customer service experience by resolving conflicts pertaining to customers-employees relationships.

• 

  American university of science and technology

  Jan 2014 - Jul 2017

  Departmental assistant

  ● Served as primary point of contact with 400+ students and informed them of complaints’ status, internship vacancies, registration procedures and special announcements. ● Maintained high level of confidentiality by serving as liaison between 40+ faculty staff and faculty Dean. ● Efficiently performed in fast-paced environment by providing administrative support related to meetings, workshops, correspondence, presentations, weekly reports, and books orders.● Demonstrated excellent communication and organizational skills by providing office support in terms of screening and handling emails and telephone calls, maintaining records and databases, and overseeing day-to-day management of supplies, equipment and facilities. Show less

• 

  Food lion

  Aug 2018 - Jun 2019

  Customer service representative

  ● Ensure customer satisfaction by efficiently handling money transactions, greeting customers with a smile, helping less able-bodied customers carry groceries and explaining loyalty card procedures● Promote team efficiency by proactively assisting other cashiers and other departments beyond my explicit job description.

• 

  North carolina state university

  Jun 2019 - now

  Administrative assistant to the chemistry department head

  • Serve as the primary point of contact and administrative support to the Department Head• Assist with creating action processes and SOPs• Travel arrangements• Organize departmental events, faculty, and leadership meetings, take minutes, manage extensive calendars, and manage faculty and staff hiring processes• Serve as Reappointment, Promotion, and Tenure (RPT) liaison to the Department.• Work with the University interior design team• Purchase of office equipment and supplies. Show less

• 

  Nc state department of chemistry

  Apr 2022 - now

  Public communication specialist

  • Develop internal and external communication plans• Alumni outreach• Create and Publish monthly departmental updates and bi-annual newsletters• Organize events and advertise faculty and staff searches• Manage social media channels• Create departmental promotional items and marketing material