Experience

• 

  Old navy

  Jul 2013 - Oct 2015

  Sales associate

  Started as inventory management for women’s department. Responsible for overall organization and cleanliness of store sections. Offered customer support through special orders and problem solving. Provided coverage for fitting rooms. Became Lead Cashier and was responsible for entire check out process. Other duties included credit card registration, returns and exchanges, and overall brand promotion.

• 

  Scrubs & beyond

  Oct 2015 - Aug 2016

  Keyholder

  Oversaw day to day operations of retail store. Responsible for all opening and closing procedures. Supervised incoming shipments and inventory management. High level of customer service and upselling. Oversaw special orders and large orders (ie. Hospitals, nursing school programs). Travelled to local and abroad hospitals to execute large onsite sales. Awarded “Employee of The Region” for Spring 2016 quarter for outstanding customer service and sales performance.

• 

  Creativitea

  Sept 2016 - Jun 2018

  Kiln lead

  Responsible for all opening and closing responsibilities of locally owned “paint your own pottery” studio. Duties included cash till balancing, private event coordination, customer issues resolution, occasional cashiering and food service. Responsible for entire pottery kiln firing process, which required extreme level of care and detail. Ran monthly painting events, private birthday parties and assisted with summer art camp operations.

• 

  Creativitea pottery studio

  Jun 2017 - Jun 2018

  Social media intern

  Ran business operated social media accounts, including pre-scheduling. Developed creative campaigns to inspire customer interest and overall brand promotion.

• 

  Kg investment properties, llc

  Oct 2018 - Dec 2019

  Office manager

  Greeted on site tenants and managed phone line for all other properties. Ensured office functionality and supply ordering. Completed daily mail organization and check depositing for over 30 properties. Assisted in accounts payable data entry and check printing, as well as accounts receivable cross checking processes. Trained multiple new employees.

• 

  Baber & mason cpas

  Jan 2019 - May 2019

  Tax season assistant

  Scanned all incoming tax documents for over 150 clients. Processed completed tax packets in timely fashion. Carried out all necessary ailing procedures to send packets to clients. Filed all documents away.

• 

  Framework studio

  Jan 2022 - now

  As the sole member of the Human Resources department, this role is to oversee the creation and maintenance of all HR policies and procedures. Common tasks include: running payroll, managing time off and leave requests, recruiting and onboarding, performance reviews, employee professional development, employee relations, benefits administration as well as compliance management. Ran and developed company internship program which supported seven interns over the summer. Coordinates all new hire recruiting, onboarding and training. Leads all internal employee annual reviews with support from supervisors. Handles intake of all HR requests, escalating as necessary. Assisted VP of Operations in all day-to-day needs. Worked as receptionist and liaison for all incoming visitors - including phone line management, parking validation distribution and overall building and office access (including outside of office hours). Managed and reorganized security key fob system. Oversaw multiple overhead accounts such as property management, building parking, office technology and refreshments. Planned and executed multiple company-wide events.

  • Associate Director of Human Resources

    Jun 2023 - now

  • Operations & HR Coordinator

    Feb 2023 - Jun 2023

  • Office Manager

    Jan 2022 - Mar 2023