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Hemant Singh Jadaun

Hemant singh jadaun

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location of Hemant Singh JadaunBengaluru, Karnataka, India
Phone number of Hemant Singh JadaunView Mobile No.
Followers of Hemant Singh Jadaun280 followers

  • Timeline

  • About me

    Support Specialist Expansions | Revolut 🚀 | Driving Global Financial Innovation

  • Education

    • Maharana pratap college of technology, putli ghar road, near jiwaji university, gwalior-474006

      2013 - 2017
      Bachelor of engineering - be mechanical engineering 7

    • Fanshawe college

      2018 - 2019
      Post graduation diploma certificate practical elements of mechanical engineering 3.0/4.0

      Activities and Societies: Welding practices, Lathe and Mill operations, PLC programming, CNC programming. Practical Elements Of Mechanical Engineering

  • Experience

    • Erection & welding services limited

      Jun 2017 - Mar 2018
      Engineer

    • Teppen corporation

      Jul 2019 - Jan 2020
      Production associate

    • Sterling agro industries ltd.

      Jun 2021 - Jun 2022
      Maintenance engineer

      As a maintenance engineer, conducted in-depth root cause analyses for mechanical failures, promptly addressing breakdowns and minimizing machine downtime through proactive preventive and predictive maintenance strategies.

    • Amazon

      Jul 2022 - Aug 2023
      Sps-t4 sr. associate

      Exceed SLA targets, providing prompt and efficient solutions to Amazon seller's and merchant issues.Proactively managed AHT for tickets and while driving process improvements to significantly reduce reopen and reassign rates, optimizing seller support efficiency.Facilitated root cause analysis on the tickets raised by SPS to software developers.Audited tickets to reduce redundant ticket counts and increase productivity and quality of the SPS queues.

    • Revolut

      Sept 2023 - now
      Support specialist expansion

  • Licenses & Certifications

    • Autodesk autocad user certification

      Udemy
      Jun 2022
      View certificate certificate

    • Iimk's emdp advanced business management b6

      Indian institute of management, kozhikode
      Aug 2025
      View certificate certificate

  • Honors & Awards

    • Awarded to Hemant Singh Jadaun
      Best Performance Amazon Jul 2023 Again achieved recognition for outstanding performance and going above and beyond (Xtra Miler) Award in Q2'2023.
    • Awarded to Hemant Singh Jadaun
      Rewards and Recognition Amazon May 2023 Achieved recognition for exceptional performance, receiving an award in Q1 of 2023.