Mokhtar A.

Experience

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  Alandalus for hotels

  May 2010 - May 2014

  Reservations Sales Specialist

  As a Sales & Reservation Agent at Al-Andalus Company for Hotels, I managed room bookings and sales, providing customer service and support for reservations, and contributing to the hotel’s revenue through effective sales techniques and customer engagement.

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  Mövenpick Hotels & Resorts

  Oct 2014 - Dec 2016

  Receptionist

  As a Front Office Agent at Mövenpick Hotel, my role involved efficiently managing guest check-ins and check-outs, providing high-quality customer service, and addressing any guest needs or queries to ensure a pleasant and memorable stay.

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  Marriott Hotels

  Jan 2017 - Oct 2017

  Front Desk Associate

  As a Marriott Guest Service Agent, I managed guest interactions with efficiency and excellent customer service, overseeing check-ins, check-outs, and ensuring guest satisfaction.

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  Mövenpick Hotels & Resorts

  Nov 2017 - Nov 2021

  Sales Manager

  As the Sales Manager at Mövenpick Hotel, I spearheaded sales strategy development and execution, effectively managing client relationships and achieving sales targets. My role involved keen market analysis, identifying revenue enhancement opportunities, and maintaining high customer satisfaction levels. Additionally, I excelled in negotiating and fostering strong partnerships, contributing significantly to the hotel’s revenue growth and market presence.I developed and implemented public relations strategies to enhance the museum’s image and increase public awareness. I worked on organizing special events and managing media communications, focusing on improving visitor experience. Additionally, I was responsible for building relationships with local communities and strategic partnerships, and used media analytics to refine strategies and boost the museum’s impact. Show less

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  Accor

  Nov 2019 - Nov 2021

  Sales Manager
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  House of islamic arts Museum jeddah

  Nov 2021 - Apr 2024

  Public Relations Manager

  I developed and implemented public relations strategies to enhance the museum’s image and increase public awareness. I worked on organizing special events and managing media communications, focusing on improving visitor experience. Additionally, I was responsible for building relationships with local communities and strategic partnerships, and used media analytics to refine strategies and boost the museum’s impact.Throughout my role, I consistently focused on enhancing guest experiences and operational efficiency.I maintained a keen interest in leveraging emerging technologies to improve hospitality services, laying the foundation for my current specialization in hospitality innovation and digital transformation. Show less

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  Freelance

  Apr 2024 - now

  Hotel Operations & Guest Services Professional

  Currently available and seeking opportunities in hotel operations, guest services, or reservations. Open to roles in 4–5 star hotels across the Kingdom.

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  Self Employed

  Apr 2024 - now

  Hospitality Development Consultant (Freelance)

  Working independently on a hotel transformation and digital innovation project focused on guest experience redesign and operational efficiency, aligned with Saudi Vision 2030.