
Navendu Sharma
MIS - Sales and AMC North Region

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About me
Manager - Projects - IT Infrastructure, Transformational @ Wipro Limited | ITIL V3 Certified, MCSD, SAP-EP, CISCO,PCNSE
Education

ICFAI - Hyderabad
-Post Graduate Diploma in Marketing Management
OGC - ITIL V3 Certified
2010 - 2010ITIL Version 3 Certified ITIL Version 3 CertifiedActivities and Societies: ITIL ITIL V3 F

INT
1996 - 1996Certificate in Administering Windows Servers
Microsoft Certified Solution Developer
1996 - 1996MCSD Microsoft Certified Soution Developer - VB6, SQL and Windows Arch.
Lilawati Vidya Mandir Public School
1975 - 1988SSC CommerceHigh School

National Institute of Information Technology
1993 - 1995Advanced Diploma in Systems Management Computer ScienceDiploma in Advanced Management in Systems

Delhi University
1990 - 1993B.COm
Delhi University
1990 - 1993B.Com Graduate; Post Graduate Diploma Advanced Systems Management for NIIT
Experience

PCS DG India Limited
Jun 1994 - Oct 1995MIS - Sales and AMC North RegionUse to be part of Patni, and had collaboration with Data General of UK

Advance Valves
Jan 1995 - Jan 1996Senior Programmerdevelopment of Software (Thick Client and Desktop based application)Documentation of Business Requirements, Software Specifications, Standard Operating Procedures, Design Documents, Entity Relationship Documentation, Impact Analysis, Cost Benefit Analysis and Documentations

Advance Valves Group Pvt. Limited
Sept 1995 - Dec 1996Senior ProgrammerBusiness Process or workflow automation projects within company

Datapro Information Technology Limited
Dec 1995 - Mar 1996Network SupervisorCOmpany was one of the major ISP and email serivce Provider (Xeemail) at that time.

Datapro Information Technology Limited
Dec 1996 - Mar 1997Network Supervisorwhich provides ISP services, Email networks, Training in Systems & Networking Solutions.ResponsibilitiesWorked as Network Supervisor in company. Supporting Network Nod which provides Email and Messaging services to it’s customers. ( Unix & windows NT servers , MTA, gateways), outstanding follow-up.Others :-

ABI Pvt. Limited, Connaught Circus
Jan 1999 - Jan 2006Systems InchargePart of ABRO Balancing and AMC. Company does complex factory automation including robotics, CNC machines , Balancing Machines and other factory and maintenance software.Implemented Software projects for reporting on Balancing Machines and CNC machines for Automobile, Defense sectors.Implemented Projects for Office Processes Automation in :-1. Networking and Infrastructure connectivity /enhancements2. Payroll3.Sales Field automation4. Production Planning Process5. Time Management Show less

Wipro
Aug 2006 - nowManaging Applications Support Services deliveryManaging Projects related to Infrastructure AutomationManaging Projects related to BPMMentoring and Managing TeamManaging Training and Implementation of Various ProjectsManaging Projects and Post Go Live Support Delivery of Work Force Management related Projects - Service Delivery of 200+ Applications including SAP- HCM and EP- Program Management - Integrated Applications for Automation of Facility Group and Transportation Automation.- Implementation of Business Process Modelling Solution within BPS Accounts. - Requirement Gathering and Deployment of Applications in various functions including support, Operations and customer advocacy
Lead Project Manager
Aug 2006 - nowDeputy Manager - Information Systems
Jun 2012 - Mar 2014Assistance Manager - Information Systems (Application Development)
Aug 2006 - Jun 2012

Wipro Technologies Limited
Dec 2018 - nowLead Projects Manager - IT InfrastructureAchievements:-Delivery of Enterprise IT Infrastructure Facility at Cebu Philippines. Service Includes Core CISCO Network, IPS, Perimeter Security, ISE, Zscaler and Private Edge Services, DNAC, Vsys-Palo Alto Firewalls, Establishment of MSR Cabling , DC Racks, ISP Links, MPLS , ME and IL.Migration of Data center in Europe Office (Lift & Shift)Delivered multiple Contact Center for American, European , Asian and Australian fortune 100 companies within Wipro.WON many Achievements, Awards Values Contribution certification from Customers and CIO office.Implementation and Transformation of Service connect in Wipro BPOHandled Service Desk along with Projects comprise of 20+ team members and Vendors.Implemented many BPM projects for US, European, APAC customer. Completed many projects on Offshore Contact, Delivery and Development centers.Implemented WFM/IEX solutions for US, European and APAC customersImplemented Data Center movement projects for US, European client.Implementation of Many Offshore Development Center with customer DC connectivity.Implemented GIS Based vehicle Planning, and tracking solution across Wipro BPS.Implemented BPM solutions for Wipro client with Manufacturing(SCM), HR and Financial domains.Work with multi-vendors for delivery of projects and handled Incident Management, Change Management , Configuration management and application support for Enterprise.Handling WFM applications such as IEX, Aspect.- Implemented BPM solution and Process Automation for Wipro customers(fortune 500)-Content Hosting and support for SAP Employee Portal and SAP Authorizations.Got certificate for enhancing efficiency in Operations and Business Operations. Achieved Wipro Certifications on Lean, Kiazen , Six Sigma and cleared Six Sigma exam within Wipro.Managed External Audits and cleared for PCI-DSS certifications for Offshore Contact / Development centers for Esteemed customers.Successfully Delivered projects with SAP-EP Migration Show less
Licenses & Certifications
- View certificate

Palo Alto Networks Certified Network Security Engineer
Palo Alto NetworksSept 2024 - View certificate

Palo Alto Networks Certified Network Security Engineer
Palo Alto NetworksSept 2024
Languages
- enEnglish
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