
Lee Ryan

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About me
Head of Client Operations at HSBC Global Asset Management
Education

St Wilfrids High School
-Professional qualifications Investment Management Certificate (IMC)Securities Institute Merit Award IAQ (Now IOC+)
Experience

Tilney Group
Jul 1987 - Aug 1997• Managed four staff covering 24 pension funds.• Monthly valuation statement preparation and review including stock and cash reconciliations• Settlement of all traded option and future trades • Maintenance and reconciliation of margin positions and client collateral. • Administration of over 11, 000 PEP plans including plan transfers, closures and deaths.• Production of half-yearly PEP reports and valuations to all PEP holders. • Claiming UK and overseas dividends from/for clients.
Manager - Portfolio Admin and Traded Option Settlements
Jun 1995 - Aug 1997Assistant Manager , PEP Administration
May 1993 - May 1995Department head - Sold Transfers
Sept 1988 - Apr 1993Dividend Clerk
Jul 1987 - Aug 1988

Mercury Asset Management
Sept 1997 - Aug 1998Assistant Team Leader - Select Team• Responsible for client reporting and servicing for the largest institutional clients.• Full book cost, cash and market reconciliations.• Principle operational liaison between clients, fund managers and custodians.

DEUTSCHE MORGAN GRENFELL GROUP PUBLIC LIMITED COMPANY
Sept 1998 - May 1999Team Leader - Defined ContributionsResponsibilities/achievements • Pre-launch testing and implementation of a new Defined Contribution product administration system.• Successfully launched new business with appropriately resourced, trained and documented functions within the team.

M&G Investments
Sept 1999 - Jan 2019Responsible for all operational elements of client service support.• Coordination and oversight of middle and back office client on-boarding processes • Production of segregated client accounting reports, data issuance and performance data sets• Creation of segregated client, fixed income institutional and sub-advised equity investment reports.• Client requested cash-flow management - Notification to FM and system and custodian instruction.• Investment mgt fee calculation, processing and outstanding fee communication with clients.• Responsible for all non-directly investment related client queries and support.• Oversight of client cash and stock reconciliations.• Investment operations representative for client RFP’s and due diligence visits Show less
Head of Retail and Institutional Fund services
Aug 2012 - Jan 2019Head of Segregated Fund Services
Aug 2007 - Jul 2012Manager - Segregated Fund Services
Apr 2003 - Jul 2007Team Leader - Segregated Fund Services
Sept 1999 - Mar 2003

Schroders
Jan 2019 - Apr 2020Head of UK Institutional Client ServicesResponsible for client service support for the UK institutional client base across all asset classes & solutions including Equity, Fixed, Multi-asset, LDI and Fiduciary management. 500+ mandates in excess of £100bn• Reports directly into Head of UK Distribution• Works in partnership with the Heads of Client directors and Business development teams to ensure the teams are fully supported from a client servicing perspective allowing them to focus on the client relationship management and commercial engagement elements of the business.• Management of three direct team lead reports and 18 client executives split across Tier 1, Tier 2 and pooled mandates.• Oversight of client facing elements of onboarding including KYC, AML & engagement with supporting business units.• Oversight of client initiated cashflow/trade instructions• Oversight of quarterly investment reporting and bespoke client servicing requirements.• Oversight of Investment mgt fee set-up and outstanding fee communication with clients.• Responsible for client queries & general support. Show less

Columbia Threadneedle Investments EMEA APAC
Apr 2020 - Jan 2023Head of EMEA Institutional & Solutions Client Services
HSBC
May 2023 - Jul 2024Head of Institutional Client Operations
HSBC Asset Management
Jul 2024 - nowHead of Client OperationsSupporting the Wholesale and Institutional businesses in delivering a high-quality pre-Sales, Sales and post Sales experience to asset management clients
Licenses & Certifications

Investment Administration Qualification (Now IOC+)
Chartered Institute for Securities & Investment- View certificate

Fitch ESG Advanced Certificate
FITCH TRAINING HOLDINGS LIMITEDOct 2023 
Investment Management Certificate (IMC)
CFA UK
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