Akshay Dabhade

Experience

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  Costa Coffee

  Nov 2015 - May 2017

  Barista
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  Wow! Momo

  Jun 2017 - Mar 2019

  Sr. Team member

  Conduct briefings, share targets & updates with junior staff. Assists in management of day-to-day operations by managing labour, counting inventory and supplies, and developing the restaurant team Ensures that facility and equipment are maintained to company standards on a day-to-day basis Supervises others efficiently and coordinates their work Assists in management of day-to-day operations by daily scheduling of team, ordering food and supplies, and maintain daily reports. Share audit point with junior staff for improvement audit score. Resolve maintance issue with maintance department. Show less

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  THEOBROMA FOODS PRIVATE LIMITED

  Sept 2019 - Aug 2021

  Sr. Team member
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  Lite Bite Foods Private Ltd

  Oct 2021 - Aug 2022

  Shift Manager

  As a effective Shift Manager at lite bite foods, I played a pivotal role in ensuring the smooth operations of the cafe during my shifts. My responsibilities included:Team LeadershipShift SchedulingInventory ControlQuality AssuranceCash HandlingTraining and DevelopmentProblem SolvingHealth and Safety ComplianceReport GenerationCollaboration

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  Third Wave Coffee

  Jul 2022 - now

  Shift Supervisor

  As a dedicated shift manager at third wave coffee , I excelled in overseing the daily operations and ensuring an exceptional customer experienceMy responsibilities included: *Team Leadership:* I led a team of 13 staff members, providing clear direction, training, and motivation to ensure the highest level of customer service. *Operational Efficiency:* Streamlined cafe operations, optimizing inventory management, and implementing cost-effective measures. *Quality Assurance:* Maintained strict quality standards for food and beverage preparation, ensuring consistent taste and presentation. *Customer Engagement:* Fostered strong relationships with regular customers, collecting feedback, and making adjustments to enhance the cafe experience. *Health and Safety Compliance:* Enforced health and safety protocols, conducting regular inspections to maintain a clean and safe environment. *Financial Management:* Managed budgeting, revenue tracking, and financial reporting, achieving [constistanly we 6th month Target achieved in 1 year ]. *Marketing and Promotion:* Implemented marketing strategies, including promotions, resulting in [community activities/door hanging/news paper activity/coffee sampling market area] *Staff Development:* Conducted performance evaluations, provided constructive feedback, and facilitated training programs to enhance team skills. *Conflict Resolution:* Effectively handled customer complaints and internal conflicts, aiming for swift and satisfactory resolutions. Show less