Mark Joseph Enriquez Tolentino

Experience

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  Sofitel

  Nov 2015 - Feb 2016

  Bartender & Service Associate

  Balancing effective over-the-bar communication with solid drink preparation. Ability to deliver outstanding customer service in a pleasing and friendly manner.

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  Raffles Hotels & Resorts

  Sept 2016 - Jun 2018

  Recruited to re-establish a good rapport to the guest while executing bar expertise in a fast paced environment. Specialized in collaborative and on-the-spot cocktail mixing. Supporting the service through taking guest orders, up selling, reports and cashiering. Responsible for daily requisitions, inventories, maintenance and cleanliness of three different bars. Handling beverage notes during functions and events. Mixing international and craft drinks for promotions and providing wine service.

  • Bartender at Long Bar

    Apr 2018 - Jun 2018

  • Pre-opening Team Bartender at Mireio

    Sept 2016 - Mar 2018
• 

  Dusit Hotels and Resorts

  Jul 2018 - Jul 2021

  Bartender & Wine Steward

  Flexibility on beverage services upselling both in the restaurant managing the wine trolley and in the high end bar with sophistication and focused on delivering outstanding guest experience.

• 

  Mandarin Oriental Hotel Group

  Sept 2021 - Aug 2022

  Bartender & Barista

  Simultaneously managing bar operations & drink orders in their three biggest outlets; Mosaic’s buffet & all-day dining, Aqua’s alfresco rooftop dining, & Pool Area cabanas.Professionally trained to handle multiple espresso machines, skilled in latte arts, makes and serves specialty coffees tailored to customer’s preferences.

• 

  Accor

  Sept 2022 - now

  Opening the most iconic hotel in Doha, hosted legends & VIPS for FIFA World Cup.Over-all In charge of food & beverage operations on lounge, pool and 90 rooms & suites ; running a 4 storied ”hotel within a hotel” concept, leading a team of receptionist, butlers, bartenders & attendants tailoring bespoke experience thru smoky cocktails, artisanal spirits and cordials & welcome drinks.Effective coordination with materials & cost control team, procuring proposals, micros champion, operational stock maintenance and requisitioning , scheduling and training colleagues, OS&Es, SOPs, file organization, standardizing recipes. Show less

  • Exclusive Laboratory Mixologist

    Apr 2024 - now

  • Pre-Opening Mixologist & Fairmont Gold Operational Supervisor / Department Trainer

    Sept 2022 - Mar 2024
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  Fédération Internationale de Football Association ( FIFA)

  Oct 2022 - Dec 2022

  Arrivals & Departure Team

  Managed an efficient flow of guest touch points and ensured a safe, friendly and timely airport services for FIFA constituent groups at World’s Best Airport by the Skytrax Airport Awards 2022