Thomas Carachilo

Experience

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  US Army

  May 2013 - May 2015

  Manager

  Coordinated and managed both lethal and non-lethal effects to support executive level headquarters operations on a global scale. Skillfully integrated operational requirements into the comprehensive surveillance and collection plan for supported headquarters, ensuring seamless alignment with strategic objectives.

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  1st Special Forces Group (Airborne) - US Army

  May 2015 - Jan 2016

  Project Manager | Joint Tactical Air Controller

  Program Manager for a Special Forces Battalion specializing in Joint Special Operations within the Asian theater. Spearheaded intelligence assessments and provided strategic recommendations for high-value targets. Managed the Joint Tactical Air Controller program, certifying 20 personnel for ordinance release from high-performance aircraft.•Enhanced Joint Tactical Air Controller program proficiency through local accreditation and technical certification, ensuring compliance with training regulations.•Attained top national proficiency rating during Special Operations Command inspection by transitioning records to automated certification tracking.•Mentored and coached a six-member staff, refining standard operating procedures and reallocating over 100 personnel hours to critical tasks.•Implemented process improvements for off-site training, enhancing efficiency and cost savings by leveraging resources from sister organizations. Show less

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  US Army

  Jan 2016 - Apr 2018

  Operations Manager

  Managed the training, development, and administrative actions for 200+ employees tasked with directing operations for a 2500-person organization. Identified training needs, created detailed plans, and set performance standards for global deployment and operations. •Established and oversaw a 24/7 Operations Center, managing crisis response and risk mitigation for 700+ personnel in combat and mission command roles.•Increased staffing levels by 8% through proactive identification of long-term vacancies, trend analysis, and collaboration with executives to streamline recruitment.•Orchestrated accelerated training programs to enhance mission readiness, certifying three departments within six months for real-world operations.•Introduced an innovative tracking and routing system for administrative actions, reduced approval timelines by 35%, enhancing efficiency and morale.•Fostered organizational trust by partnering with the Veterans of Foreign Wars to distribute 50 holiday meals and 100+ donated toys, showcasing a commitment to community engagement and support. Show less

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  Claremont McKenna College

  Apr 2018 - Jul 2019

  Operations Manager/ Senior Instructor

  Managed an Army ROTC program overseeing 193 cadets and 24 faculty. Recruited, trained, and guided cadets from 17 universities across a 900 sq. mile area in Southern California, facilitating their commissioning as future leaders. •Ranked #2 out of 28 Senior Managers/Instructors regionally for exceeding recruitment goals and program performance expectations.•Enhanced instructional resources to meet evolving military and cadet needs, ensuring optimal training outcomes.•Recognized in the top 10% of managers, promoted, and attended the U.S. Army Sergeants Major Academy.•Orchestrated community relations events, boosting interactions by 60% and strengthening ties with local communities. Show less

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  U.S. Army Pacific

  Jul 2020 - Dec 2024

  Senior Operations Manager

  Led a team of 120 personnel in operations, planning, intelligence, and technology integration. Managed a budget of over $1.5 million, ensuring situational awareness and support to deployed forces. Strategized for joint, interagency, and multinational operations, adapting to emerging opportunities in a dynamic landscape. •Spearheaded growth and transformational initiatives for a startup company, scaling from 20 to over 2000 employees.•Planned and executed 25+ overseas military operations in the Indo-Pacific region, strategically allocating resources.•Directed daily operations at the Army's inaugural All-Domain Operation Center, ensuring smooth functioning across three departments.•Streamlined procedures for organizational effects management, reducing response time by 25% and improving accuracy by 50%.•Provided executive-level leadership, collaborating with senior staff to address complex challenges proactively. Show less

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  PACCAR Parts

  Aug 2024 - now

  As a Credits & Returns Supervisor at PACCAR Parts, I lead a dynamic team dedicated to managing and optimizing the returns and credit processes. My role involves overseeing the efficient handling of customer returns, credit requests, and warranty claims while ensuring compliance with company policies and maintaining high levels of customer satisfaction.

  • Credits & Returns Supervisor

    Dec 2024 - now

  • Customer Experience

    Aug 2024 - Dec 2024