Mason Hotaling

Experience

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  Dockers Waterside Marina & Restaurant

  May 2020 - Aug 2023

  Food Server

  Developed strong attention to detail and accuracy by managing orders, billing, and customer requests, ensuring a seamless dining experience.Enhanced problem-solving skills by addressing and resolving customer issues promptly and effectively.Improved data management abilities through accurate tracking and recording of sales, inventory, and customer preferences.Strengthened communication skills by clearly conveying menu information and special requests to both customers and kitchen staff.Fostered teamwork and collaboration by training new staff and coordinating with colleagues during peak service times.Gained experience in time management and multitasking by efficiently handling multiple tables and prioritizing tasks in a fast-paced environment.Utilized data analysis skills to optimize service operations and improve customer satisfaction based on feedback and performance metrics. Show less

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  Computer Science, University at Albany-SUNY

  Aug 2021 - now

  Student
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  Costco Wholesale

  May 2023 - now

  Retail Stock Clerk

  Developed strong organizational skills by efficiently managing and arranging inventory, ensuring optimal product placement and availability.Enhanced data accuracy and attention to detail through regular inventory counts and meticulous record-keeping, contributing to effective inventory control.Strengthened problem-solving abilities by addressing and resolving discrepancies in stock levels and product displays.Improved data management and analysis skills by tracking inventory trends, sales patterns, and customer preferences to inform restocking decisions.Fostered teamwork and collaboration by working closely with colleagues to ensure timely and efficient restocking during peak hours and promotional events.Utilized time management and multitasking skills to balance various responsibilities in a fast-paced environment, ensuring shelves were consistently stocked and visually appealing.Developed effective communication skills by coordinating with team members and assisting customers with product inquiries, enhancing overall customer satisfaction. Show less