Wendy Bonnell

Experience

• 

  Isuzu Motors America

  Dec 1994 - Apr 1997

  Vehicle Supply Coordinator

  Developed, analyzed, and maintained reports to forecast wholesale and retail sales.

• 

  Isuzu Commercial Truck

  May 2002 - Apr 2005

  Distribution Specialist

  A distribution team member supporting customer service line for 584 dealers nationwide. Responsible for analyzing production and shipping issues and resolving order scheduling issues.

• 

  Isuzu Commercial Truck of America

  May 2005 - Mar 2010

  Responsible for providing guidance and assistance to customers within assigned territory through sales analysis and making operational recommendations in order to attain monthly sales objectives. Interfaced with Chevrolet, GMC, and Isuzu sales personnel selling medium duty (MD) product to provide commercial and municipal fleet bid assistance to close the deal while minimizing company financial exposure.

  • Sales Support Manager

    Jun 2009 - Mar 2010

  • Fleet Assistance Specialist

    May 2005 - May 2009
• 

  Isuzu Motors America

  Apr 2011 - now

  Responsible for providing Service Facility Support and Owner Relations Services. Respond to and resolve incoming Service Facility issues, complaints and inquiries related to service, parts and warranty issues, claim authorizations, and campaigns. Respond to, handle and resolve incoming customer issues, complaints and inquiries related to warranty issues, repair processes, and requests for information. Developed database model to evaluate sales and inventory to accommodate accurate order placement. Analyzed information and facilitated the monthly regional meeting to allocate light duty vehicle production.

  • National Operations Manager - Light Duty Vehicles

    Apr 2011 - now

  • Production Operations Analyst

    Apr 2011 - now