Emanuel Sousa

Experience

• 

  KIC

  Aug 2014 - Aug 2017

  Field Service Engineer

  - Customer support through Email, Cell phone; On site;- Thermal Profiling - Reflow; Wave; Curing applications;- Training customers on how to use and adjust the system according to the requirements;- Schedule installation with customers and distributors (EMEA territory);- Troubleshooting;- Advise R&D about product performance, and suggestions for product improvements.- Equipment Calibrations;- etc..

• 

  Sisprod

  Sept 2017 - Nov 2020

  Field/Sales Engineer

  Equipment and Consumables for Electronic Production Industry, such as:-Reflow, Curing, Wave; Selective soldering;-P&P;-AOI, SPI;-Dispensers;-Handling Equipment;-Dry Cabinets;-Solder pastes; Fluxes;-Etc..Installation, training and customer support.Meetings with customers in order to obtain ongoing information regarding current needs and future projects;Market: Iberian

• 

  Abbott

  Nov 2020 - now

  Field Service Engineer

  -Install and verify proper operation of instrument systems in a customer diagnostic laboratory setting;-Perform scheduled preventative maintenance interventions that include calibration, hardware or software upgrades;-Troubleshoot system and assay problems;-Create and maintain technical records and documents, using a call management system;