Nicholas Flessas

Experience

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  Evergreen Residence Assisted Living and Alzheimer's Care

  Jun 2016 - Aug 2016

  Server
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  Washington State University Vancouver

  Aug 2018 - Jul 2019

  Kitchen Staff

  - Prepared espresso and food for WSU students and staff in a timely and efficient manner through effective communication and coordination with coworkers.- Maintained a clean and hygienic environment by sanitising the kitchen, dining room, and storefront to comply with health standards.- Ensured that all items were well-stocked, organised, and safe for consumption.- Identified strengths of team members and strategised roles to efficiently carry out various closing duties.

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  Red Robin

  May 2019 - Dec 2019

  - Coordinated operations between all employees, providing accurate information to 14 coworkers to ensure smooth restaurant logistics.- Maintained a high level of knowledge in health and nutritional standards and demonstrated professionalism in responding to medical emergencies.- Developed training strategies and mentored new team members with diverse backgrounds to ensure their success in the workplace.- Exhibited teamwork and flexibility by pitching in to help with dish cleaning when necessary to meet closing shift deadlines. Show less - Warmly greeted and welcomed guests as they arrived and provided them with menus and other necessary information.- Managed reservations and seating arrangements, ensured that guests are seated in a timely and organised manner and that tables are turned over efficiently.- Communicated effectively with the kitchen and waitstaff, coordinated seating times and special requests to ensure a smooth dining experience for guests.- Monitored the dining room to ensure that guests are satisfied with their meals and that tables are cleared and reset promptly to maintain a clean and inviting atmosphere. Show less

  • To-go Specialist

    Jul 2019 - Dec 2019

  • Host

    May 2019 - Jul 2019
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  H&M

  Nov 2019 - Jan 2020

  Sales Advisor (Seasonal)

  - Demonstrated excellent customer service by managing the changing room area, folding and hanging clothes, monitoring for theft, and sanitising changing rooms on a regular basis.- Contributed to the store's pre-opening activities, working in a team to prepare items for display on the sales floor.- Collaborated effectively with a partner to organise and display clothes on the sales floor within a specific timeframe.

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  Peace Corps

  Jan 2020 - Mar 2020

  Health Extension Agent

  (ENDED DUE TO COVID-19)- Entered a 10 week training program designed to create and test leadership skills, community engagement, language learning and flexibility for a 2-3 year commitment- Facilitated effective communication with Ghanaian mothers in Dagbani and English to develop practical malaria prevention techniques and promote maternal health.- Collaborated effectively with volunteer teams to raise awareness of the Ghana Health Service’s (GHS) four-star diet program in public schools.- Successfully led Community-Led Total Sanitation (CLTS) to promote improved sanitary solutions.- Utilised Participatory Analysis for Community Action (PACA) tools extensively to identify areas for community engagement and problem-solving. Show less

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  AmeriCorps

  Sept 2020 - Aug 2021

  Program Support Specialist

  - Co-led a successful student-peer tutoring program, managing and overseeing a team of eight student-peer tutors.- Maintained comprehensive logs of intensive interventions with students aimed at fostering self-confidence, self-discipline, and social skills building.- Collaborated effectively with classroom teachers in the Advancement Via Individual Determination (AVID) program to help students prepare for university.- Created personalised plans to help 504-programme students overcome lifelong barriers and achieve academic and organisational success. Show less

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  City & County of Swansea

  Jan 2022 - Feb 2024

  - Facilitate engagement with international and British tourists by providing insightful information about the history of Swansea as illustrated through museum collections.- Provide critical support for events hosted by Swansea Council and other local organisations.- Ensure the high-quality maintenance of museum exhibits by cleaning display cases, balancing humidifiers and dehumidifiers, and controlling temperature levels.- Effectively address queries about the City of Swansea, Swansea Museum, events, and other places of interest in Swansea. Show less

  • Gallery Assistant

    Sept 2022 - Feb 2024

  • Postgraduate Research Intern

    Jan 2022 - Sept 2022
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  Swansea University

  Jul 2022 - Sept 2022

  Archivist (SPIN) Intern

  - Conducted comprehensive review and archival of Sianel Pedwar Cymru (S4C) special collection materials dating from 1981 to the present.- Improved organisation of archival material by creating a shared spreadsheet and physical markings on storage boxes.- Maintained effective communication with colleagues to ensure catalogues followed established protocols.- Assisted with other critical library functions as needed, such as opening, closing, and addressing queries.

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  Praesidio Safeguarding

  Jan 2023 - now

  - Analyse data from UNICEF, Welsh Government, large social media companies, and internal surveys to produce comprehensive research reports that are distributed to relevant authorities.- Spearhead trainings and presentations at conferences to showcase digital safeguarding resources available to parents and teachers.- Proactively reach out to schools and youth groups to promote awareness of digital safeguarding and prepare necessary documents, such as assent forms, consent forms, and letters. Show less

  • Research and Policy Officer

    May 2023 - now

  • Project Officer

    Jan 2023 - May 2023