Melissa M.

Melissa M.

Administrative Assistant

Followers of Melissa M.1000 followers
location of Melissa M.San Fernando, San Fernando, Trinidad and Tobago

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  • Timeline

  • About me

    Global Business & Human Resource Lead| Global Co-Chair & Board Member| Performance Management Expert| Ubuntu United Nations Leader| Payroll & Leave Expert| Prompt Engineering

  • Education

    • San Fernando Senior Comprehensive School

      2001 - 2006
      CXC Certificate Business

      Activities and Societies: Football, Dancing CXC subjects

    • Youth Business International- YBTT

      2023 - 2023
      Professional Certificate Social and Green Training

      The Social & Green Toolkit Pilot at Youth Business Trinidad & Tobago was a program aimed at fostering sustainability and social responsibility among young entrepreneurs.

    • University of the West Indies, St. Augustine Campus

      2007 - 2007
      Computer Literacy
    • University of Sunderland in London

      2018 - 2019
      Business Management BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
    • Association of Business Executives UK

      2009 - 2013
      Associate's degree Business, Management, Marketing, and Related Support Services

      Activities and Societies: Book Club

  • Experience

    • Sound Fx Sound Company Limited

      Jul 2006 - Jan 2009
      Administrative Assistant

      Assisting customers/Customer Service, Leading short term projectsPerforming Administrative functions to the Managing director.

    • Furness Trinidad Limited

      Jan 2010 - Jul 2010
      Personal Assistant

      Doing monthly accounts, managing the credit union, doing letters and taking minutes to the board of directors

    • South West Regional Health Authority

      Nov 2010 - Aug 2015
      Clerk 1

      Logging Admission and Discharges on a day to day basis, preparing patients records for ward reviews, clinic, giving appointments, ordering stationary, filing, copying and anything else as necessary

    • TRIPLE M Co. Services

      Nov 2015 - now

      Recruitment & Selection, OnboardingPerformance Management Strategies Employee Administrative Support Database Management Payroll Support

      • Senior Team Lead

        Jan 2024 - now
      • Human Resources Consultant/Recruiter

        Nov 2015 - Jan 2024
    • South West Regional Health Authority

      Aug 2016 - Jan 2024

      Leave Requests Handling:Receive, review, and process leave requests submitted by employees through the company's system or forms.Policy Adherence: Ensure compliance with company leave policies, including accrued leave, types of leave available, and approval processes.Documentation Management: Maintain accurate and up-to-date records of employee leave balances, accruals, approvals, and absences.Communication and Coordination: Communicate leave approvals, denials, or queries to employees promptly. Coordinate with managers or supervisors regarding leave schedules and coverage.Leave Accruals and Balances: Monitor and update leave balances regularly, reflecting accruals, deductions, and adjustments accurately.Reporting: Generate and maintain reports on employee leave trends, patterns, and utilization for HR and management review. Show less Recruitment and Selection:Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies.Source candidates through various channels, screen resumes, and conduct initial interviews.Ensure compliance with hiring policies, employment laws, and maintain accurate recruitment records.Budgetting & Payroll:Budgetting & securing funds, verifying payroll entries for accuracy and resolve discrepancies in a timely manner.Support in generating payroll reports and assist in payroll-related inquiries from employees.Benefits Processing:Administer employee benefits programs,retirement plans, and other perks.Assist employees with benefit inquiries, enrollments, and handle benefits-related documentation. Show less Tasked to overseeing a team responsible for managing the recruitment, onboarding of 1400 staff members.Project Leadership: Direct and guide a team of HR professionals responsible for the seamless recruitment, onboarding, and ongoing HR support for a substantial workforce.Permanent Staffing Strategy: Develop and implement comprehensive strategies for permanent staffing, ensuring the timely and effective recruitment and selection of qualified candidates.Team Coordination: Foster a collaborative environment among the HR team, aligning efforts to achieve project goals, maintain high standards, and meet deadlines.Process Enhancement: Identify opportunities for process improvement, streamlining recruitment procedures, onboarding protocols, and HR workflows for enhanced efficiency.Performance Management: Oversee performance reviews, career development initiatives, and personnel management to nurture a positive work culture and employee engagement.Stakeholder Collaboration: Collaborate closely with department heads, senior management, and external stakeholders to understand staffing needs and ensure alignment with organizational objectives.Compliance and Reporting: Ensure adherence to HR policies, legal regulations, and reporting requirements, maintaining accurate documentation and records. Show less

      • Human Resources Assistant 11

        Nov 2023 - Jan 2024
      • Humans Resources Assistant 1

        Aug 2015 - Nov 2023
      • Human Resource Assistant 11 (Ag.)

        Aug 2016 - Aug 2020
    • South West Regional Health Authority

      Aug 2020 - Dec 2022
      Human Resources Officer 1- Generalist (Ag.)

      As a HR Generalist I play a pivotal leadership position within the organizational structure, overseeing the comprehensive spectrum of human resources functions. As a custodian of HR operations, this role requires adept supervision of recruitment, payroll, employee relations, training, and policy implementation.Responsible for guiding and empowering a team, I assist in ensuring seamless coordination between departments, fosting a positive workplace culture and assist in crucial strategic decision-making. Show less

    • South-West Regional Health Authority

      Jan 2023 - now
      • Head of Department (Ag.) - HR/Industrial Relations Officer 1

        Feb 2024 - now
      • Human Resources Officer 1

        Jan 2023 - now
    • South West Regional Health Authority

      Mar 2023 - Aug 2024
      Human Resources Officer (Ag.)
    • Babo Community

      Dec 2023 - now
      Global Human Resources Business Partner

      As a Global Human Resources Business Partner at Babo Community, I specialize in orchestrating strategic HR frameworks that seamlessly integrate with the organization's global vision.My expertise lies in Global Talent Acquisition and ensuring HR practices resonate with Babo Community's mission. Collaborating closely with stakeholders, to drive initiatives that propel the company's growth and enable a dynamic, inclusive workplace environment, contributing to Babo Community's success in the global arena. Show less

    • Carifika Inc

      Jul 2024 - now
      Global Co-Chair

      As Global Co-Chair of Carifika, African and Caribbean I work alongside fellow leaders and members to promote cultural exchange, economic development and social progress within our vibrant network. My responsibilities include but not limited to managing the global operations across various regions, strategic planning, organizing initiatives and engaging with stakeholders to drive our mission forward.

  • Licenses & Certifications

    • Strategic thinking skills to solve prpblems

      LinkedIn Learn
      Jun 2023
    • Most Innovative Human Resources Specialist - 2024

      CEO Monthly
      Sept 2024
    • Asyn Work Certified

      Remote
      Feb 2024
    • Generative AI Mastermind

      GrowthSchool
      Nov 2024
      View certificate certificate
    • Prompt Engineering AI Applications

      Alison
      View certificate certificate
    • Business Management

      ABE Qualifications
  • Volunteer Experience

    • Assistant

      Issued by Community on Jan 2009
      CommunityAssociated with Melissa M.
    • Professional Mentor

      Issued by SPOTT on Jul 2024
      SPOTTAssociated with Melissa M.
    • Head Executive Secretary

      Issued by All Cancers Group TT on Apr 2024
      All Cancers Group TTAssociated with Melissa M.