
Melissa M.
Administrative Assistant

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About me
Global Business & Human Resource Lead| Global Co-Chair & Board Member| Performance Management Expert| Ubuntu United Nations Leader| Payroll & Leave Expert| Prompt Engineering
Education

San Fernando Senior Comprehensive School
2001 - 2006CXC Certificate BusinessActivities and Societies: Football, Dancing CXC subjects

Youth Business International- YBTT
2023 - 2023Professional Certificate Social and Green TrainingThe Social & Green Toolkit Pilot at Youth Business Trinidad & Tobago was a program aimed at fostering sustainability and social responsibility among young entrepreneurs.

University of the West Indies, St. Augustine Campus
2007 - 2007Computer Literacy
University of Sunderland in London
2018 - 2019Business Management BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
Association of Business Executives UK
2009 - 2013Associate's degree Business, Management, Marketing, and Related Support ServicesActivities and Societies: Book Club
Experience

Sound Fx Sound Company Limited
Jul 2006 - Jan 2009Administrative AssistantAssisting customers/Customer Service, Leading short term projectsPerforming Administrative functions to the Managing director.

Furness Trinidad Limited
Jan 2010 - Jul 2010Personal AssistantDoing monthly accounts, managing the credit union, doing letters and taking minutes to the board of directors

South West Regional Health Authority
Nov 2010 - Aug 2015Clerk 1Logging Admission and Discharges on a day to day basis, preparing patients records for ward reviews, clinic, giving appointments, ordering stationary, filing, copying and anything else as necessary

TRIPLE M Co. Services
Nov 2015 - nowRecruitment & Selection, OnboardingPerformance Management Strategies Employee Administrative Support Database Management Payroll Support
Senior Team Lead
Jan 2024 - nowHuman Resources Consultant/Recruiter
Nov 2015 - Jan 2024

South West Regional Health Authority
Aug 2016 - Jan 2024Leave Requests Handling:Receive, review, and process leave requests submitted by employees through the company's system or forms.Policy Adherence: Ensure compliance with company leave policies, including accrued leave, types of leave available, and approval processes.Documentation Management: Maintain accurate and up-to-date records of employee leave balances, accruals, approvals, and absences.Communication and Coordination: Communicate leave approvals, denials, or queries to employees promptly. Coordinate with managers or supervisors regarding leave schedules and coverage.Leave Accruals and Balances: Monitor and update leave balances regularly, reflecting accruals, deductions, and adjustments accurately.Reporting: Generate and maintain reports on employee leave trends, patterns, and utilization for HR and management review. Show less Recruitment and Selection:Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies.Source candidates through various channels, screen resumes, and conduct initial interviews.Ensure compliance with hiring policies, employment laws, and maintain accurate recruitment records.Budgetting & Payroll:Budgetting & securing funds, verifying payroll entries for accuracy and resolve discrepancies in a timely manner.Support in generating payroll reports and assist in payroll-related inquiries from employees.Benefits Processing:Administer employee benefits programs,retirement plans, and other perks.Assist employees with benefit inquiries, enrollments, and handle benefits-related documentation. Show less Tasked to overseeing a team responsible for managing the recruitment, onboarding of 1400 staff members.Project Leadership: Direct and guide a team of HR professionals responsible for the seamless recruitment, onboarding, and ongoing HR support for a substantial workforce.Permanent Staffing Strategy: Develop and implement comprehensive strategies for permanent staffing, ensuring the timely and effective recruitment and selection of qualified candidates.Team Coordination: Foster a collaborative environment among the HR team, aligning efforts to achieve project goals, maintain high standards, and meet deadlines.Process Enhancement: Identify opportunities for process improvement, streamlining recruitment procedures, onboarding protocols, and HR workflows for enhanced efficiency.Performance Management: Oversee performance reviews, career development initiatives, and personnel management to nurture a positive work culture and employee engagement.Stakeholder Collaboration: Collaborate closely with department heads, senior management, and external stakeholders to understand staffing needs and ensure alignment with organizational objectives.Compliance and Reporting: Ensure adherence to HR policies, legal regulations, and reporting requirements, maintaining accurate documentation and records. Show less
Human Resources Assistant 11
Nov 2023 - Jan 2024Humans Resources Assistant 1
Aug 2015 - Nov 2023Human Resource Assistant 11 (Ag.)
Aug 2016 - Aug 2020

South West Regional Health Authority
Aug 2020 - Dec 2022Human Resources Officer 1- Generalist (Ag.)As a HR Generalist I play a pivotal leadership position within the organizational structure, overseeing the comprehensive spectrum of human resources functions. As a custodian of HR operations, this role requires adept supervision of recruitment, payroll, employee relations, training, and policy implementation.Responsible for guiding and empowering a team, I assist in ensuring seamless coordination between departments, fosting a positive workplace culture and assist in crucial strategic decision-making. Show less

South-West Regional Health Authority
Jan 2023 - nowHead of Department (Ag.) - HR/Industrial Relations Officer 1
Feb 2024 - nowHuman Resources Officer 1
Jan 2023 - now

South West Regional Health Authority
Mar 2023 - Aug 2024Human Resources Officer (Ag.)
Babo Community
Dec 2023 - nowGlobal Human Resources Business PartnerAs a Global Human Resources Business Partner at Babo Community, I specialize in orchestrating strategic HR frameworks that seamlessly integrate with the organization's global vision.My expertise lies in Global Talent Acquisition and ensuring HR practices resonate with Babo Community's mission. Collaborating closely with stakeholders, to drive initiatives that propel the company's growth and enable a dynamic, inclusive workplace environment, contributing to Babo Community's success in the global arena. Show less

Carifika Inc
Jul 2024 - nowGlobal Co-ChairAs Global Co-Chair of Carifika, African and Caribbean I work alongside fellow leaders and members to promote cultural exchange, economic development and social progress within our vibrant network. My responsibilities include but not limited to managing the global operations across various regions, strategic planning, organizing initiatives and engaging with stakeholders to drive our mission forward.
Licenses & Certifications

Strategic thinking skills to solve prpblems
LinkedIn LearnJun 2023
Most Innovative Human Resources Specialist - 2024
CEO MonthlySept 2024
Asyn Work Certified
RemoteFeb 2024- View certificate

Generative AI Mastermind
GrowthSchoolNov 2024 - View certificate

Prompt Engineering AI Applications
Alison 
Business Management
ABE Qualifications
Volunteer Experience
Assistant
Issued by Community on Jan 2009
Associated with Melissa M.Professional Mentor
Issued by SPOTT on Jul 2024
Associated with Melissa M.Head Executive Secretary
Issued by All Cancers Group TT on Apr 2024
Associated with Melissa M.
Languages
- spSpanish
- frFrench
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