
Nina Ladki
IT Helpdesk

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About me
AVP Technology Audit
Education

Lebanese American University
2008 - 2011Bachelor of Science (BS) Management Information Systems, GeneralCourses Taken:• Business Data Communication and Networking.• Database Analysis, Design, and Management.• Geographic Information System.• JAVA Programming.• Wireless Technology Development and Management. Project Presented:• Library Management System:Through SQL, in order to provide login, register, add/remove book, and facilitate the transactions.• Public Buses for Underprivileged Children:Done through the business map in order to study the… Show more Courses Taken:• Business Data Communication and Networking.• Database Analysis, Design, and Management.• Geographic Information System.• JAVA Programming.• Wireless Technology Development and Management. Project Presented:• Library Management System:Through SQL, in order to provide login, register, add/remove book, and facilitate the transactions.• Public Buses for Underprivileged Children:Done through the business map in order to study the areas which to operate and do the routing needed in order to decrease time and costs.• Senior Project:Implementing Library Management System. Show less
Experience

Lebanese American University
Jun 2011 - Dec 2011IT Helpdesk Assists Departments, staff working on both Windows and Mac OS platforms, this includes E-mail (Webmails, MS Outlook/Outlook express, Mail and Entourage), and other applications (Oracle, Banner Online Applications and remedy). Assists Departments with general network, telecom and hardware problem, and in webmail, banner and wireless connections. Assists in hardware and software inventory management.

American University of Beirut
Jan 2012 - Oct 2012Admin Assistant Assists in all administrative work related to the preparation of the parking permits and deductions, assists with the regalia preparations for commencement, following up on all departmental invoices. parking permits for new faculty & staff members and organizing the distribution of Caps & Gowns for all A.U.B events.

BankMed
Nov 2012 - Aug 2015IT Specialist Preparing and gathering report requirements as well as testing their output Generating diverse set of extracts using PL/SQL for the Cards Issuing sections Analyzing and resolving Cards Management Systems related issues Participating in the development, setup, testing and implementing of new card products soon to be implemented by the bank. Testing and enhancing web based applications for internal use Performing complete test cycles for several projects

Deloitte
Nov 2015 - Nov 2018IT Risk
PwC
Jan 2019 - Jul 2021Controls Assurance - Digital TrustControls Assurance - Digital Trust

Network International
Aug 2021 - nowAVP Technology Audit
Apr 2024 - nowInformation Technology Audit Manager
Aug 2021 - Mar 2024
Licenses & Certifications
- View certificate

Certified Information Systems Auditor® (CISA)
ISACAJun 2021 - View certificate

Digital Acumen
PwCMay 2021 
Master Life Coach
Robert Simic Coaching InstituteJun 2024
ISO 20000 IT Service Management
BSI
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