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Giovanna Genta

Giovanna Genta

Junior Manager & Consultant

Followers of Giovanna Genta2000 followers
location of Giovanna GentaItaly

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  • Timeline

  • About me

    Travel Store Manager

  • Education

    • Tutored

      2021 - 2021
      Masterclass Powerful Slides PowerPoint Presentation Advanced

    • Tutored

      2021 - 2021
      Masterclass Excellent in Excel

    • Ente Bilaterale del Turismo

      2019 - 2019
      Revenue Management

      Corso operativo di Revenue Management per il turismo

    • Ente Bilaterale del Turismo Venezia

      2019 - 2019
      Neuro Linguistic Programming Programmazione Neurolinguistica

    • Ente Bilaterale del Turismo

      2018 - 2018
      Excel Advanced Level

    • Umana Forma - Ca' Foscari Competency Centre

      2017 - 2017
      Master di formazione International Business Management

      THE INTERNATIONAL ECONOMIC SYSTEM:Micro and Macroeconomic elements for International Business AnalysisInternational Monetary SystemInternational Exchanges Internationalization strategiesORGANIZATION:Export office: articulation, professional figuresInternational Distribution, Supply Chain Management, Global SourcingFranchising, LicensingKPI evaluationIMPORT/EXPORT:Commercial, Account and Fiscal Documents related to International… Show more THE INTERNATIONAL ECONOMIC SYSTEM:Micro and Macroeconomic elements for International Business AnalysisInternational Monetary SystemInternational Exchanges Internationalization strategiesORGANIZATION:Export office: articulation, professional figuresInternational Distribution, Supply Chain Management, Global SourcingFranchising, LicensingKPI evaluationIMPORT/EXPORT:Commercial, Account and Fiscal Documents related to International CommerceImport/Export Customs OperationsShipment and International Transports / Transport Documents International Payment ( traditional and electronic payments, Creditor Letters)Strategic and Operational Import Management INCOTERMS 2010 - NUU600 - INTERNATIONAL BANK PROCEDURES Insurances ForfaitingBUSINESS PLAN others.. Show less

    • IATA - International Air Transport Association

      2010 - 2010
      Proficiency Certificate in Ticket Sales & Settlement

    • American Express Service Europe LTD

      2003 - 2004
      Sales increasing and Advanced Complaints Management

    • Lufthansa Training Center - Seeheim

      1998 - 1998
      Business International for Lufthansa City Center Agencies

  • Experience

    • Lufthansa City Center International GmbH

      Jul 1998 - Sept 2003
      Junior Manager & Consultant

    • American Express

      Sept 2003 - May 2005
      Retail Travel Manager

    • Lufthansa City Center International GmbH

      Nov 2006 - Mar 2012
      Outgoing Department Manager - Travel Agency

    • VENICE FIRST EVENTS Srl - Luxury Experiences

      Jan 2012 - Dec 2013
      Director - Travel Agency

    • Emirates

      Mar 2012 - Jul 2016
      Senior Ticket Desk Agent

    • Bassani Group

      Aug 2017 - Aug 2023
      Travel Agency Unit Manager

    • Gruppo Gattinoni

      Aug 2023 - now

      • Travel Store Manager

        Dec 2024 - now

      • Travel Store Manager

        Aug 2023 - Dec 2024

  • Licenses & Certifications

    • Travel Agency Director. Direttore Tecnico di Agenzia Viaggi.

      Comune di Venezia
      Jan 2012

    • Health and Safety Manager. Responsabile dei lavoratori per la sicurezza.

      Alimentaria S.R.L. Italian law - D.Lgs 81/2008 art 37
      Dec 2009

    • Tour Leader. Accompagnatore Turistico.

      Comune di Belluno
      Jan 2010

  • Honors & Awards

    • Awarded to Giovanna Genta
      Najim - Bronze Emirates May 2015 As recognition of the great support and contribution given to Rome colleagues, during the fire occurred in Rome, Fiumicino Airport - 07th may 2015
    • Awarded to Giovanna Genta
      Venice to Expo 2010 Shanghai China “Better City, Better life” Municipality of Venice Nov 2010 As recognition for the contribution given arranging all the travel solutions needed among the sponsored ( by Centro Estero Veneto per le Camere di Commercio) participation of Triveneto companies to the event, with the aim of increasing and or creating new business cooperation between Italian brands and local industries
    • Awarded to Giovanna Genta
      Customer Service Award - nomination American Express Dec 2004