Stephanie Saffo

Experience

• 

  NHS

  Mar 2006 - now

  • Co-ordinate education programmers by planning dates, booking rooms, maintaining attendance database, distribution of mail shots, preparing hand outs and other educational materials as directed and outlined in the education responsibilities document contained within the service work plans• Co-ordinate and manage the planning, and follow-up from all education sessions, ensuring evaluations are collated and entered into database for use as feedback and reports. • Assist in the preparation of reports/documents as directed, competently & proficiently using word processing, PowerPoint, excel, access, explorer and other database IT based systems to achieve this.• Organisation and preparation of meetings and agendas as directed.• Handle telephone enquirers professionally ensuring, where possible, that caller's needs are met or they are transferred to the most appropriate person or agency. Take accurate messages and deal directly with routine enquirers using• Receive, process and distribute mail within the service• Take and write up minutes. To distribute relevant documents and undertake any follow up actions as appropriate following meetings.•Photocopying of documents, regularly preparing and sending out correspondence both electronic and paper based, drafting reports as directed using dictation/transcribing. Create first drafts as requested using templates for routinely produced service documents.• Resolves administrative problems by analysing information; identifying and communication solutions Show less • Maintain confidentiality in accordance with the NHS guidelines and Data Protection Act.• Assisting the team to implement and maintain relevant admin systems to support the team function.• Arranging team meetings and the recording and production of minutes in an agreed format.• Dealing with patients, staff and visitors in a helpful, courteous and professional manner. • Assist with other general clinic duties – maintaining tidiness of the clinic and waiting areas, receive postal deliveries and ensure prompt receipt by the addressee. • Liaising between the wards and other departments as required• Produce documentation associated with appointments, including generation of contractual documents.• Deal with complaints and deal with them locally.• To make and receive telephone calls and to take appropriate action as required and be aware of the need for confidentiality both with the written and spoken word. Show less • Maintaining and inputting data onto HR system, and other relevant databases ensuring that the information is accurate and timely.• Dealing with internal and external enquires to the department, including providing results where appropriate. Referring more complex enquires to senior staff.• Maintaining and developing knowledge of the HR and training and development issues and other relevant priorities.• Produce correspondence, documentation and presentations, using Microsoft Word/ Office/Excel/Access, maintain schedulers, determine office systems, providing information and answering questions on routine team matters.• Supporting the HR Team in production of reports from these data bases.• Assist the Assistant Human Resources Officer in the monitoring of sickness records particularly with regard to triggers and maintenance of the occupational health service diary. Show less

  • Infection Control Coordinator

    Dec 2011 - now

  • Administrator

    Apr 2007 - Dec 2011

  • HR Administrator

    Mar 2006 - Mar 2007
• 

  Health Education England

  Jul 2017 - now

  Recruitment Officer