Celeste Tong

Experience

• 

  OCBC Bank

  Mar 2011 - Apr 2012

  Credit Analyst

  Responsibilities:- Handle data entry and processing of unsecured applications.- Ensure that daily applications assigned are completed within stipulated SLA.- Attend to internal and external customers' queries on application status.- Liaise with customers / branches / relationship managers relating to unsecured applications.- Perform credit checks for unsecured facilities.- Check and ensure completeness of the documents for credit processing.Experiences gained:- Learnt the techniques of how to interact with customers.- Be more focus on details to prevent mistake Show less

• 

  AmBank Berhad

  May 2012 - Dec 2012

  Finance Executive

  • Perform reconciliation • Prepare accounting entries (system) for new systems and other GL impacted enhancements • Conduct user acceptance tests, mock runs, operational readiness tests, arising from new or variation of products and services or new and improved system processes • Prepare or assist in relevant sections of the published manuals relating to GL system interfaces

• 

  Sumitomo Mitsui Banking Corporation

  Jan 2013 - Oct 2020

  Relationship Manager

  - Joined SMBC as officer to support Relationship Manager on daily tasks including dealing with customers on daily transactions (eg. Revolving Credit Notice, deposits, remittances, trade), preparing credit applications, drafting Supplemental Letters and Letter of Offer. After 2 years in SMBC, I been promoted to Relationship Manager.- Preparing credit applications such as facilities renewal applications, additional facility applications, facility limit incremental applications and new facility applications.- Initiate regular clients' site visits and follow-ups to establish better rapport with clients.- Build strategic working relationships with other business sector (eg. Cash Management Team, Treasury Team, Deposit and Remittance Team, Trade Team etc) and external parties to provide seamless solutions to clients' banking needs.- Assist in the preparation of corporate analysis, charts and tables related to market research.Analyse client's group structure and strategy. Show less

• 

  Sumitomo Mitsui Banking Corporation – SMBC Group

  Feb 2023 - now

  Assistant Vice President