Foday Syllah

Experience

• 

  Advantage Transition Agency

  Jan 2020 - Apr 2022

  IT Support Specialist | Specializing in Cloud

  Specializing in information technology, hardware and software configuration, troubleshooting, and technical support. Adept at collaborating with diverse IT teams to identify solutions for complex technical issues. Expertise in interfacing with customers and providing end-user support.Main Highlights:• Maintain IT infrastructure, including computer, printers, and network equipment.• Troubleshoot hardware and software problems for 10-20 customers per day, field inquiries, diagnose problems, perform root-cause analysis, and identify solutions.• Configure new hardware and software.• Maintain good relationships with customers, clients and end-users.• Knowledgeable of working with a ticket system and maintaining a quality and efficient work done._ Specializing in AWS, Microsoft Azure, Google Cloud and Oracle Cloud, Terraform, Ansible, aiming to support enterprises in their migration and modernization journeys from on-premises to Cloud environments. Show less

• 

  Freelancer.com

  May 2022 - now

  Cloud Engineer

  _ Specializing in AWS, Microsoft Azure, Google Cloud and Oracle Cloud, Terraform, Ansible, aiming to support enterprises in their migration and modernization journeys from on-premises to Cloud environments.