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Anastasiia Kachalova

Anastasiia Kachalova

Technical support engineer

Followers of Anastasiia Kachalova375 followers
location of Anastasiia KachalovaMoscow, Moscow City, Russia

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  • Timeline

  • About me

    Product Team Manager

  • Education

    • Moscow Polytechnic University

      2012 - 2017
      Bachelor's degree Management and Control in Technical Systems

      https://mospolytech.ru

  • Experience

    • "TNS-RU OOO" (Limited Liability Company)

      Feb 2013 - Apr 2014
      Technical support engineer

      My duties were:• Setting tickets with customer requests for developers• Customer SLA compliance monitoring

    • First BIT

      Apr 2015 - Mar 2017
      Consultant

      My duties were:• 1C programs and Database Analysis in order to detect problems andsolving them• Customer consultingMy achievements:I was always in a leading position of my department related to finishedamount of tasks and fixed

    • "Aksioma proekt OOO" (Limited Liability Company)

      Mar 2017 - Feb 2020
      Consultant

      My main duties were:• Deep analysis of customer databases• Preparing and execution monitoring of tickets for developers, qualityassurence of the developed product and it's presentation to customer• Preparation of documentation such as survey, functional requirements,terms of reference, user instructionsMy achievements:Succeffully integrated a HR automatization system based on 1C-Solutions inPochta-Bank and led the support team as a lead consultant.

    • Sportmaster

      Mar 2020 - Jun 2024

      • Product Team Manager

        Mar 2021 - Jun 2024

      • Analyst

        Mar 2020 - Mar 2021

  • Licenses & Certifications

    • 1C: Specialist in Accounting of the enterprise

      1C Company

    • 1C: Specialist-consultant in Accounting of the enterprise

      1C Company

    • 1C: Professional at Production enterprise Management

      1C Company

    • 1C: Professional in Accounting of the enterprise

      1C Company

    • 1C: Specialist-consultant on Salary and personnel management

      1C Company