Experience

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  National clearing company of pak ltd. (nccpl)

  Nov 2021 - May 2023

  Technical support engineer

  Deployment of ITSM Service Desk Management tool (ITOP) Company wide.Maintain document technical knowledge in the form of notes and manuals.Follow up with clients to ensure their IT systems are fully functional after troubleshootingEnsure smooth & safe working and implementation of IT support policies and strategies , Installation of VMware workstation & configure of windows OS & Linux , applying policy & security controls on Systems & VMware application as per company policy.Provide technical support to in house users and clients via remote support & physical visit.Assembling new desktops, modifying/hardware troubleshooting of desktops, laptops, OS Reviews and providing input to policies and standard operating procedures.Hardware level modification, network & application level support to In house users. Maintain updated knowledge of company products and services to provide better support and service solutions. Show less

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  Pakistan mercantile exchange limited - pmex

  May 2023 - Oct 2023

  System administrator

  Deployment & Configuration of servers.Hardware & Software Installation on Servers, Desktops, Laptops. Troubleshooting IT services problems and resolution.Server Maintenance & Servers Performance Monitoring.Manage and Maintain VMware products including ESXi and VCenter.Manage Microsoft Active Directory, Exchange Server, Office 365 and user activities.Operating System Patch Management.Deployment of ITSM Service Desk Management tool (ITOP) Company wide.

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  Pakistan single window (psw)

  Nov 2023 - now

  Devops engineer

  • Implement containerization using tools like Docker and container orchestration with Kubernetes.• Deployment and management of Ocelot .NET Core-based API Gateway.• Develop and manage CI/CD pipelines using Jenkins to automate the build, test, and deployment of applications.• Integrate SonarQube to check the code quality and security scans into the CI/CD process.• Integrate trivy container vulnerability scanner on the existing CI/CD pipelines for vulnerability assessment.• Knowledge of various cloud platforms (e.g., AWS, Azures) to deploy and manage applications and services.• Familiarity with infrastructure as code (IaC) tools like Terraform and Ansible.• Set up and analyze logs, metrics, monitoring and alerting systems to track the health, performance, availability of applications and infrastructure by using Seq, Prometheus, and Grafana.• Manage to ensure smooth and reliable release management across SIT, QA, UAT, Staging, Hotfix, and Production environments with proper version control, branching, and tagging strategies.• Supporting Kubernetes deployments with GitOps and Cloud Native CI/CD.• Working knowledge of different build tools like (NPM, yarn, .NET, and maven). Show less