
Timeline
About me
Project Manager | Squad Leader @ CI&T
Education

Kaplan - irvine
2015 - 2015Intercâmbio - estados unidos inglês como segundo idioma
Anhanguera educacional
2023 - 2024Mba - marketing digital e analytics marketingA graduate program that combines the fundamental principles of marketing with a focus on digital strategies and data analysis. An MBA designed for those who wish to enhance their marketing skills and learn how to apply advanced digital strategies and data analysis to achieve effective results in an increasingly digital world.

Universidade estadual de maringá
2005 - 2010Bachelor's degree computer science
Experience

Microway - informática profissionalizante
Jun 2008 - Dec 2009Computing instructor
Objective solutions
Feb 2011 - May 2013Software developer
Atacadão
May 2013 - May 2015Analyst developerSystem Analyst in a large-scale project for one of the leading companies in the sector, responsible for converting an outdated ERP system to a modernized version.Led the analysis of the legacy codebase, meticulously examining the existing system to understand its functionality and architecture.Collaborated with cross-functional teams, including developers, stakeholders, and subject matter experts, to gather requirements and define the scope of the project.Translated the findings from the analysis into comprehensive documentation, providing detailed descriptions of the legacy code and formulating a plan for rewriting it in Java.Conducted thorough testing and debugging to ensure the reliability, functionality, and performance of the new ERP system.Successfully delivered the project within the designated timeline. Show less

Ci&t
Jun 2015 - nowExecuting this role with one of the largest and most prestigious automotive brands globally. Cooperating with members from all over the world, especially in the USA.Dedicated to driving excellence in project delivery by cultivating a culture of continuous improvement and championing the adoption of best agile practices. In this role, I have taken responsibilities that include: Team Training and Development: Implementing Scrum best practices to empower the team to maximize efficiency and collaboration. Stakeholder Management: Effectively negotiating priorities with clients, ensuring alignment and satisfaction in deliverables. Financial Oversight: Monitoring staff versus budget for my team and 4 additional teams, ensuring efficient resource utilization. Cost Optimization: Managing licenses for all project team members, resulting in a cost reduction of over 30%. Team Expansion: Responsible for hiring and forming 2 new teams, increasing our delivery capacity. Culture of Continuous Improvement: Ensuring that my team is always striving for enhancement, becoming a reference in best practices and results within less than a year. Metrics and Reporting: Develop a metrics board that serves as a foundation for all project teams, including indicators such as Capacity vs. Delivered vs. Committed, throughput, quality, and predictability. KPI Definition: Collaborating with team leaders during the ramp-up phase to define KPIs, ensuring tracking and reporting achievements at the ramp-up period's end.I always seek new opportunities to apply my project management experience and contribute to organizational success. Show less Executing this role with one of the largest groups of fast food restaurants.In an impactful and valuable project for the Global team, our mission was to implement new features for the European division of the company. The result of the rollout was a success.Our efforts not only resulted in the successful implementation of the new features, but also had a profound impact on the team's performance. Throughout the project, we strived to ensure that every aspect was executed with precision and attention to detail. Additionally, I facilitated effective collaboration among team members, encouraging open communication and knowledge sharing. Through our commitment to excellence and the creation of a conducive working environment, we achieved outstanding results and set a precedent for new value streams. Show less Implementing SRE Capabilities at Scale. By leveraging the expertise of the SRE team and cross-functional collaboration, we have created a comprehensive framework that ensures the smooth integration of SRE principles into our organization.With a deep understanding of the team's requirements, we crafted a customized roadmap for each value stream and I was the owner to keep simultaneous(~5 Value Streams) roadmap ontrack.These roadmaps outline the specific steps, milestones, and resources needed to effectively introduce and adopt SRE practices.I focused on revolutionizing the way our Site Reliability team operated. Through the implementation of key SRE capabilities, we elevated the reliability and performance of our systems. Here are some areas:SLO/Error Budget: We adopt of Service Level Objectives (SLOs) and Error Budgets to set clear performance targets and enable efficient resource allocation.Postmortem Process: the team led the implementation of a postmortem process that fosters a culture of learning from incidents.Observability: we enhancement of our observability capabilities to gain insights into system performance and behavior.Reduce the alerts: Through thoughtful alert management, intelligent threshold setting, and effective escalation procedures, we acted faster on the incident and minimized unnecessary disruptions.As a results-driven Project Manager. My passion lies in optimizing processes and empowering teams to achieve their full potential. Show less Focusing on key areas such as account management and invoices,ensuring seamless functionality and a positive user experience.Led the migration project to Azure IAM (Identity and Access Management) for more than 20 countries, successfully implementing a secure and scalable identity management solution.Effectively managed and aligned financial aspects of the project, both internally and with the client, ensuring adherence to budgets and financial objectives.Leveraged Dynamics to streamline team processes, implementing effective workflows and optimizing collaboration, resulting in improved efficiency and productivity.Managed team size according to project requirements, ensuring appropriate resource allocation and maintaining a high level of productivity throughout the project lifecycle.Supported the Product Manager in maintaining a feature backlog, collaborating with the team to prioritize and deliver valuable product enhancements.Proactively managed the technical backlog, consistently estimating and prioritizing tasks, enabling the team to work efficiently and effectively.On a collaborative and positive team environment, promoting knowledge sharing, professional development, and continuous improvement. Show less
Project Manager | Squad Leader
Apr 2024 - nowProject Manager | Squad leader
Mar 2023 - Mar 2024Project Manager | Driving Transformation in Site Reliability Engineering
Apr 2021 - Mar 2023Project Manager - Account Management | Invoices | Azure IAM Migration
Apr 2020 - Apr 2021Scrum master
May 2017 - Apr 2020Software Engineer - iOS Developer
Jul 2016 - May 2017Software Engineer - Java API Developer
Jun 2015 - Jul 2016
Licenses & Certifications

Oracle certified java programmer 6
OracleMar 2013
Java platform, ee 6 web component developer certified expert
OracleSept 2014- View certificate

Sprint inteligência artificial aplicada ao rh
Escola pm3Jun 2024 - View certificate

Curso de product management
Cursos pm3Aug 2023 
Itil foundation
ExinSept 2016
Métricas de negócios digitais
Pm3 | escola de negócios e produtos digitaisOct 2023
Professional scrum master
Scrum.orgFeb 2018- View certificate

Generative ai overview for project managers
Project management instituteOct 2023
Honors & Awards
- Awarded to Diego Bandoch dos SantosProject Manager CI&T May 2023 With the mission to implement the functionality of the updated agreement for the Spain launch within a tight deadline, this team has set out to make it possible in an exemplary manner without compromising quality.We would like to congratulate you on the incredible effort put forth to achieve this objective. The hard work and dedication demonstrated by all of you were crucial to the success achieved, and it is with great satisfaction that we acknowledge this accomplishment.It… Show more With the mission to implement the functionality of the updated agreement for the Spain launch within a tight deadline, this team has set out to make it possible in an exemplary manner without compromising quality.We would like to congratulate you on the incredible effort put forth to achieve this objective. The hard work and dedication demonstrated by all of you were crucial to the success achieved, and it is with great satisfaction that we acknowledge this accomplishment.It highlights the importance of teamwork and motivation to continue pursuing great results. Once again, congratulations on the excellent work! Show less
- Awarded to Diego Bandoch dos SantosTeam Highlight - Project Manager CI&T Aug 2020 In mid-November/19, the team took on the challenge of recreating one of the main flows of the application using a technology that had never been used before in the project.This was a highly important demand in the system and the client's business strategies, as it was a step towards retiring the legacy system and enhancing the application's security.With this challenge accepted, we began the development, and many obstacles arose along the way. Since it involved integration with… Show more In mid-November/19, the team took on the challenge of recreating one of the main flows of the application using a technology that had never been used before in the project.This was a highly important demand in the system and the client's business strategies, as it was a step towards retiring the legacy system and enhancing the application's security.With this challenge accepted, we began the development, and many obstacles arose along the way. Since it involved integration with other parts of the application and even with other teams, at times it seemed like the blocks and impediments to this development/implementation would never end. However, the team overcame them phase by phase.We had some back and forth regarding the release date until the long-awaited day arrived to deploy the project, which was successfully implemented after 2 days/nights.With a surprising result and a very high utilization rate of the new flow, every member of this team can take pride in being part of this transformation. Show less
- Awarded to Diego Bandoch dos SantosTeam Highlight - Scrum Master CI&T May 2019 After the first major delivery, when we reached a significant business milestone, we proposed a new way, not only to deliver but also to work for the client. Our objectives were the same—both we and the client wanted to increase operational efficiency and improve the product. For this, a fundamental pillar was quality.The proposal was to rebuild the mindset of testing! We wanted to increase our automated test coverage, but in which direction? The defined strategy was the testing… Show more After the first major delivery, when we reached a significant business milestone, we proposed a new way, not only to deliver but also to work for the client. Our objectives were the same—both we and the client wanted to increase operational efficiency and improve the product. For this, a fundamental pillar was quality.The proposal was to rebuild the mindset of testing! We wanted to increase our automated test coverage, but in which direction? The defined strategy was the testing pyramid, still with a concept to be explored, with few internal references and limited standardized procedures. We needed to run tests to see.The team was selected, given a roadmap and the coordinates of the finish line. From there, they embarked on a path of tool exploration, code architecture, implementation patterns, flowcharts for layer definition, distribution of responsibilities, task breakdown, planning estimations, execution within sprints, categorized time tracking, and execution reports.This resulted not only in increased product reliability but also in a significant reduction in rework rates. And due to the organization of information across the layers of the pyramid, we were able to extract various metrics for analysis, standardization, and continuous improvement. This was the major starting point for other initiatives—a set of practices that made the project a success story.Because they were pioneers in this initiative and exceeded the expected results, we congratulate the team for being outstanding! Congratulations, everyone!!! Keep being leaders and innovators! By: Wilmer Miranda Show less
- Awarded to Diego Bandoch dos SantosClient Satisfaction - Scrum Master CI&T Aug 2018 Diego received great customer praise for his great job in grooming and roadmaps planning - always methodical in analysis and spreadsheets, offers great support to propose solutions and review the milestones of delivery. Congratulations Diego !! Delivered by Wilmer Miranda
Languages
- poPortuguês
- inInglês
- esEspanhol
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